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Gap Insurance and Additional Insurance Testimonials

 

Why not scroll down and see what our customers are saying about us ...

 

 

 

At Total Loss Gap, we welcome feedback good and bad alike. In fact we've used your feedback and comments over the years to improve our website functionality and even to help design new policy features. We know that it is only by listening to you, that we will be able to constantly exceed your expectations about the way in which our policies perform and our levels of customer service. 

 

Testimonials/reviews are left a number of different ways, the testimonials below are completed online after the purchase process, if you click the Feefo link above, those testimonials are left after you have been in contact, whether that be to purchase a policy, make any amendments or even make a claim. 

 

If you would like to send a message or manually leave a review/testimonial, please click here.  

 


 

Combined Return to Invoice & Vehicle Replacement

SEEMS FAIR

Mr ROY LANCASTER

Combined Tyre & Alloy

Mr John Parker

Alloy Wheel Insurance

Quick and easy to set up. Needed to call the service centre to clarify if the alloy wheel insurance covered personal lease hire cars. Which it does. Customer adviser was very helpful and efficient. Also purchased GAP insurance which was very competitive. £90 for a £48k car. wow. Hopefully I wont need to claim on any of these but nice to have the piece of mind I'm financially covered for loss.

Mr Kevin O'Connor

Combined Tyre & Alloy

Site was easy to use and quotation were delivered quick and effectively.

Mr Russell McLean

Combined Return to Invoice & Vehicle Replacement

Mr Paul Holberry

Combined Return to Invoice & Vehicle Replacement

Very happy & easy to follow questions..

Mr David John Payne

Combined Return to Invoice & Vehicle Replacement

So far so good

Mr Andrew Gourlay

Contract/Lease Hire Gap

Mr Lee Whiteman

Contract/Lease Hire Gap

excellent process and good price, thank you

Mr Douglas Phelan

Combined Return to Invoice & Vehicle Replacement

VERY EASY TO USE - VERY GOOD PRICE

Mr David Ralph

Combined Return to Invoice & Vehicle Replacement

Easy to get a quote & buy & great price too

Miss Annette Monaghan

Combined Return to Invoice & Vehicle Replacement

Very quick and easy process

Mrs Kay Marshall

Combined Return to Invoice & Vehicle Replacement

Simple process.

Mr Leigh Hydes

Contract/Lease Hire Gap

seems easy enough

Mr Paul Johnson

Contract/Lease Hire Gap

simple process to take out a policy - much cheaper than elsewhere for what looks like great cover.

Mr Alan Becket

Combined Return to Invoice & Vehicle Replacement

Easy enough to do online, reasonable price, hopefully I will not need to use it.

Mrs Christine Redhead

Contract/Lease Hire Gap

I was unfortunate enough to have my car written off a few months back. Total Loss Gap were a pleasure to deal with, and fully covered both my GAP payment, and my insured deposit. Totally recommended.

Mr Stephen Loader

Contract/Lease Hire Gap

Ms Gurcharn Kaur Sidhu

Combined Return to Invoice & Vehicle Replacement

All very easy

Mr Brad Bamfield

Combined Return to Invoice & Vehicle Replacement

Excellent

Miss Anna Khan

Combined Return to Invoice & Vehicle Replacement

Mr Les Stock

Combined Return to Invoice & Vehicle Replacement

Seems good but can't know 'til I have to make a claim, which I hope I don't!

Mr Thomas Dearden

Contract/Lease Hire Gap

Easy to use website

Mr Christopher Holmes

Combined Return to Invoice & Vehicle Replacement

simple so far

Mr Alan Wilson

Combined Return to Invoice & Vehicle Replacement

Easy service

Mr Robert Watts

Combined Return to Invoice & Vehicle Replacement

4

Dr Crispin Schneider

Combined Return to Invoice & Vehicle Replacement

Great price

Combined Return to Invoice & Vehicle Replacement

Very competitive price

Mr Kevin Nethersell

Combined Return to Invoice & Vehicle Replacement

4

Mr Lloyd Lemon

Combined Return to Invoice & Vehicle Replacement

Quick, easy straightforward procedure.

Mrs Anita Levie

Combined Return to Invoice & Vehicle Replacement

Easy to deal with and great value for money

Miss Rosie Murray

Combined Return to Invoice & Vehicle Replacement

Mrs Louise Whitlow

Combined Return to Invoice & Vehicle Replacement

Mr COLIN DUNCALF

Combined Return to Invoice & Vehicle Replacement

Very good value- saved over £100 compared with dealer's insurance and more flexibllity.

Mr Jonathan Hayward

Combined Return to Invoice & Vehicle Replacement

Mr John Burton

Contract/Lease Hire Gap

Good application process

Mr David Bamber

Contract/Lease Hire Gap

Very easy to do and very competitive prices

Mr Andrew Lang

Combined Return to Invoice & Vehicle Replacement

very good, easy to use system

Combined Return to Invoice & Vehicle Replacement

Good

Ms Joanne Norman

Combined Return to Invoice & Vehicle Replacement

Excellent and easy to do

Mr Peter Drayton

Combined Return to Invoice & Vehicle Replacement

So far so good!

Mr Julan Nunwick

Contract/Lease Hire Gap

Mr Peter Richardson

Combined Return to Invoice & Vehicle Replacement

Quick, well explained and easy to use. Cheaper than other websites I first looked at

Mr Stuart Marshall

Combined Return to Invoice & Vehicle Replacement

Great Service

Miss Natalie Bell

Combined Return to Invoice & Vehicle Replacement

easy process

Mrs Bieke Wilson

Combined Return to Invoice & Vehicle Replacement

Fairly straightforward

Mr Nicholas Farnden

Contract/Lease Hire Gap

Easy

Mr Alex Pearce

Combined Return to Invoice & Vehicle Replacement

Ease of use and price great

Mr Raymond Peat

Contract/Lease Hire Gap

Mr Raimond Savage

Combined Return to Invoice & Vehicle Replacement

Happy

Dr Alexandra Tomlin

Combined Return to Invoice & Vehicle Replacement

N/A

Prof Tamas Revesz

Alloy Wheel Insurance

ok

Mr William Downie

Contract/Lease Hire Gap

Good

Mr Nicolas Harrhy

Contract/Lease Hire Gap

good value for money & covers what you expect

Mrs Suzanne Nightingale

Combined Return to Invoice & Vehicle Replacement

Very fast and efficient service with competitive prices.

Mr George Merritt

Combined Tyre & Alloy

All good

Mrs Debbie Parnell

Combined Return to Invoice & Vehicle Replacement

Good price and slick web site

Mr Ian Bean

Combined Return to Invoice & Vehicle Replacement

Ok

Mr Mark Turney

Contract/Lease Hire Gap

excellent no nonsense way to sell insurance. if only all companies where this easy.

Mrs Aisling Morris

Combined Return to Invoice & Vehicle Replacement

Proof is in the Pudding if I have to use the Policy but I'm impressed at the speed that you took my money only kidding the speed everything was sorted thanks

Mr Philip Pocock

Combined Return to Invoice & Vehicle Replacement

very simple and well explained policy, and seems to be excellent value for money.

Mr Ernest Cooke

Contract/Lease Hire Gap

Mr James Parikh

Combined Return to Invoice & Vehicle Replacement

Mr Andrew Howard

Contract/Lease Hire Gap

Very quick and easy to use and the best price I could find. Bargain!

Mrs Michelle Eccleston

Contract/Lease Hire Gap

Easy to setup, can't comment further as just taken out.

Mr John McDermottroe

Combined Return to Invoice & Vehicle Replacement

Straight forward

Mr Ian Wright

Combined Return to Invoice & Vehicle Replacement

easy website. everything else too early to say

Mrs Gillian Reid

Combined Return to Invoice & Vehicle Replacement

Too soon to say

Mrs Sharon James

Combined Return to Invoice & Vehicle Replacement

Smooth purchase.

Mr Paul Waller

Combined Tyre & Alloy

so far so good

Ms Annette Hepburn

Combined Return to Invoice & Vehicle Replacement

Easy to use website

Mr NIGEL BLOFIELD

Contract/Lease Hire - £25k Limit

Really easy to get a quote online. Customer service brilliant, when asking for help. Would highly recommend

Mr Scott Bromley

Combined Return to Invoice & Vehicle Replacement

Quick and easy

Mr Keith Leather

Combined Return to Invoice & Vehicle Replacement

Easy to use website

Mr Benedict Rayner

Combined Return to Invoice & Vehicle Replacement

Simple service - fifth time we have purchased

Mr Ian Bignell

Combined Return to Invoice & Vehicle Replacement

Exceptional value for money

Mrs Helen Reid

Alloy Wheel Insurance

Good easy website

Mr Geoffrey Kelly

Combined Return to Invoice & Vehicle Replacement

Good service - easy to register.

Mr John Williams

Contract/Lease Hire Gap

Very easy system to use and competitive pricing. What is not to like?

Mr David Hay

Combined Return to Invoice & Vehicle Replacement

GOOD PRICE AND EASY TO DO ON LINE

Mr COLIN DUNCALF

Contract/Lease Hire Gap

So many types of GAP insurance are available. Website was clear and made it easy to select the right product. Application process was quick and painless.

Mr Stephen Cattle

Contract/Lease Hire Gap

Quote was quick and competitive

Mr David Hartley

Combined Return to Invoice & Vehicle Replacement

Website easy to use - hope not to have to use the insurance but also hope if I have to do so the customer service will be just as good.

Dr Stewart Tolley

Combined Return to Invoice & Vehicle Replacement

EASY TO USE WEBSITE.COMPETITIVE QUOTE

Mr Douglas Hancock

Combined Return to Invoice & Vehicle Replacement

Quick and easy to get a quote. Competitively priced. fingers crossed I wont have to use it, but if I do I hope the claim procedure was as easy as the purchase procedure!

Mr Robert Moss

Contract/Lease Hire Gap

Mrs Tracy McKee

Combined Return to Invoice & Vehicle Replacement

Yes very happy indeed. 50% cheaper than offered by my dealer and better cover.

Mr Michael Thorley

Combined Return to Invoice & Vehicle Replacement

easy to buy

Mrs Debra Winstanley

Contract/Lease Hire Gap

Very happy with product

Mr Ian Sturrock

Combined Return to Invoice & Vehicle Replacement

Great product, and very good user friendly website. Made it very easy ! Thanks

Ms Rachel Keeton

Total Loss Gap 365

easy online

Mr Bruce Davies

Contract/Lease Hire Gap

Very Easy

Mr Glen Freeman

Combined Return to Invoice & Vehicle Replacement

Much cheaper than dealership ! Easy quick online application.

Mr Luke Thomas

Contract/Lease Hire Gap

So far i am happy, i have never had to claim so until then i cannot comment

Mr Matthew Taylor

Combined Return to Invoice & Vehicle Replacement

Clear order process

Mr Michael Cross

Contract/Lease Hire Gap

Very quick and easy to use, and a lot cheaper than using a main dealers insurance.

Mr Neil Bellwood

Combined Return to Invoice & Vehicle Replacement

Dr Karen Green

Combined Return to Invoice & Vehicle Replacement

good service

Mr Nigel Mahon

Contract/Lease Hire Gap

Very good

Mr David Jenkins

Combined Return to Invoice & Vehicle Replacement

Excellent value for money! Our dealership was asking for a lot more money for less cover!

Mr David John Hookham

Combined Return to Invoice & Vehicle Replacement

It's a great price, let's hope it works if I need it.

Mr Paul Clark

Contract/Lease Hire Gap

Miss Hannah Mulcahy

Combined Return to Invoice & Vehicle Replacement

Excellent website. clear and easy to follow.

Mr Richard Nixon-Eckersall

Combined Return to Invoice & Vehicle Replacement

Easy to use

Mr Wayne Mews

Scratch & Dent Insurance

System is very easy to use, find type of cover required, and make immediate purchase. It has given me confidence that any problems and/or claims will be handled in a professional manner. .

Mr Ian Blackband

Contract/Lease Hire Gap

Easy fast effective

Mr Chavez Younas

Combined Return to Invoice & Vehicle Replacement

Very happy with your service it was so easy to do Thank you for your help.

Mr Mark Merifield

Combined Return to Invoice & Vehicle Replacement

Very good

Mr Neil Walker

Combined Return to Invoice & Vehicle Replacement

good

Mr Keith Osborne

Combined Return to Invoice & Vehicle Replacement

Very simple to arrange

Mr Michael Dowsett

Contract/Lease Hire - £25k Limit

Process was fine

Mr Salman Mudassar Iqbal

Contract/Lease Hire Gap

Mr Jon Howarth

Contract/Lease Hire Gap

Yes, very happy, thanks for sorting so quickly.

Mr Christopher Smith

Combined Return to Invoice & Vehicle Replacement

Pretty easy to use and access of what is covered etc! Time will tell how good the claim process is but touch wood I never have to use the policy!

Mr Afzal Hussain

Combined Return to Invoice & Vehicle Replacement

easy to set up & cheaper than going through garage

Mrs Gillian Heathcote

Combined Return to Invoice & Vehicle Replacement

Easy to buy at a good price

Mr Duncan McAuley

Total Loss Gap 365

So far so good!

Mr John Burr

Combined Return to Invoice & Vehicle Replacement

5

Miss Jenna Manning

Combined Return to Invoice & Vehicle Replacement

Easy to use website. Brilliant value

Mrs Jill Cartwright

Contract/Lease Hire Gap

Excellent cover for the price - Much cheaper than the equivalent services offered by Main Dealer. Hopefully never have to use the cover but it's nice to know it's there.

Combined Return to Invoice & Vehicle Replacement

Happy with the service

Mr Iftikar Hussain

Combined Return to Invoice & Vehicle Replacement

Impressed with it being quick and easy

Mr Peter Doherty

Contract/Lease Hire Gap

Very easy to use and set up. No complaints at all

Mr Luke Sankey

Combined Return to Invoice & Vehicle Replacement

Easy to understand

Mrs Joanne Thomas

Combined Return to Invoice & Vehicle Replacement

very good

Mr Craig Jones

Combined Return to Invoice & Vehicle Replacement

Mr Deep Barchha

Combined Return to Invoice & Vehicle Replacement

Fine - easy to use and clear terms.

Mr Sam Laing

Combined Return to Invoice & Vehicle Replacement

Excellent price, the dealer wanted £476 for the same term !!

Mrs Pauline Hotchkiss

Contract/Lease Hire Gap

not claimed yet!

Mr Mark Widdowson

Scratch & Dent Insurance

Great value

Mrs Louise Broomfield

Combined Return to Invoice & Vehicle Replacement

2nd purchase. great price

Mr Andrew Farry

Combined Return to Invoice & Vehicle Replacement

easy quote system, good price

Mrs Sarah Farry

Combined Return to Invoice & Vehicle Replacement

really good

Mrs Carolyn Rolleston

Combined Return to Invoice & Vehicle Replacement

All seems good so far, easy to sign up, and reasonable cost

Combined Return to Invoice & Vehicle Replacement

So easy to set up and the best value around by a country mile!

Miss Laura Coulthard

Combined Return to Invoice & Vehicle Replacement

Great Customer Service

Mr Sunil Bedi

Combined Return to Invoice & Vehicle Replacement

Quick easy and great value.

Mr Bryan Rowell

Combined Tyre & Alloy

no comment

Mr Alan Hubbard

Combined Return to Invoice & Vehicle Replacement

Great value and easy to use website. Enquiries on the phone and staff are very friendly and helpful

Mr Joseph Power

Combined Return to Invoice & Vehicle Replacement

5

Mrs Tracy Greenside

Combined Return to Invoice & Vehicle Replacement

The best policy out there by miles and a brilliant price to match.

Mr STUART CLARK

Combined Return to Invoice & Vehicle Replacement

very good

Mr Giuseppe Immesi

Combined Return to Invoice & Vehicle Replacement

Thanks

Mr BHAVINDER TAHLI

Combined Return to Invoice & Vehicle Replacement

Miss Natalie Pennington

Combined Return to Invoice & Vehicle Replacement

excellent easy website

Mr Paul Farmer

Total Loss Gap 365

Mrs Sheila Gaulton

Combined Run Flat Tyre & Alloy

Very competitively priced.

Ms Kathryne Lorimer

Combined Return to Invoice & Vehicle Replacement

Easy to use

Miss Claire Wilson

Contract/Lease Hire Gap

happy with the service so far!

Mr Adrian Slabbert

Combined Return to Invoice & Vehicle Replacement

Excellent value and a very easy to use product.

Mr Mark Osborne

Combined Return to Invoice & Vehicle Replacement

Website is easy to use and prices are excellent, but the proof of the pudding will hopefully never be found out unless a claim is made.

Mr David Nix

Combined Return to Invoice & Vehicle Replacement

Very professional service and friendly informative advice, many thanks

Ms Kathryne Lorimer

Combined Return to Invoice & Vehicle Replacement

Mr Robert Teal

Combined Return to Invoice & Vehicle Replacement

Good, quick, easy to complete, and seems to offer value for money. It remains to be seen if a claim is necessary how good it is, but I am hopeful.

Mr Keith Roddis

Combined Return to Invoice & Vehicle Replacement

Easy to purchase and well explained as to which policy i needed.

Mr Samuel Taylor

Combined Return to Invoice & Vehicle Replacement

Fair pricing,thank you

Miss Claire Don

Combined Return to Invoice & Vehicle Replacement

amazing

Miss Ella Webb

Combined Return to Invoice & Vehicle Replacement

Easy and it appeared the cheapest option

Mr Paul Brown

Combined Return to Invoice & Vehicle Replacement

Good value for money. Easy to use and navigate website.

Mrs Anne Ford

Combined Return to Invoice & Vehicle Replacement

Very easy to use website and very good price.

Mr Michael Harris

Contract/Lease Hire Gap

Mrs Gurpreet Kaur Sandhu

Combined Return to Invoice & Vehicle Replacement

very happy with price. easy to use website

Mr Wilfred Wilson

Combined Return to Invoice & Vehicle Replacement

good

Mrs Nita Patel

Contract/Lease Hire Gap

A very efficient process.Easy to use and understand.

Mrs Janette Cavanagh

Contract/Lease Hire Gap

Very good website. Second time we have used.

Mrs Gail Nicholls

Contract/Lease Hire Gap

5

Mr Kirankumar Manilal Kotecha

Contract/Lease Hire Gap

5

Mrs Bhanumatti Kiran Kotecha

Contract/Lease Hire Gap

yes

Mrs Sally Wills

Combined Return to Invoice & Vehicle Replacement

Excellen. Easy and quick to receive quote and purchase insurance

Mr Stephen Harris

Combined Return to Invoice & Vehicle Replacement

all good

Mrs Beverley Williams

Combined Return to Invoice & Vehicle Replacement

Great easy service with a great price for the level of cover

Mr Liam Turner

Combined Return to Invoice & Vehicle Replacement

This is the fourth policy I have taken with Total Loss Gap,two current. Could not fault anything.

Mrs Alison Farrell

Combined Return to Invoice & Vehicle Replacement

Have used Aequitas in the past for Gap insurance hence returning customer after checking the market!

Mr Richard Mathieson

Contract/Lease Hire Gap

5

Mrs Hirnayakshi Chogley

Combined Return to Invoice & Vehicle Replacement

5

Mr Mohamed Ismail Chogley

Motor Excess Insurance

best value on the market

Mr Kristian Givans

Contract/Lease Hire Gap

Straight forward, good price and simple. Hope I never have to use you and see how the rest of the service is!

Mr Glen Tapper

Combined Return to Invoice & Vehicle Replacement

Very good, clear and simple. Very competitive

Mr Lynne Cutts

Combined Return to Invoice & Vehicle Replacement

Website very easy to use.

Miss Elly-may Jarrett

Contract/Lease Hire Gap

happy

Mrs SELINA GUY

Combined Return to Invoice & Vehicle Replacement

Quick and easy - great price too!

Mr Richard Cole

Combined Return to Invoice & Vehicle Replacement

good value

Mrs Claire Wiggins

Combined Return to Invoice & Vehicle Replacement

Simple and Easy

Mr WAHIDUR KHAN

Combined Return to Invoice & Vehicle Replacement

Simple and cheap ... hopefully I won't have to find out if it works :-)

Mr Dave Gunning

Combined Return to Invoice & Vehicle Replacement

Mr Andrew Davis

Contract/Lease Hire Gap

Easy to complete

Mrs Elizabeth Wharton

Combined Return to Invoice & Vehicle Replacement

Very simple and clear to use website. Covered all my questions adequately

Mr Ramon Hendry

Combined Return to Invoice & Vehicle Replacement

Easy to use and economical

Mrs Carl Wells

Combined Return to Invoice & Vehicle Replacement

So simple to buy a policy and the cheapest I found. Would recommend to everyone 5*

Mr Anthony Hodges

Combined Return to Invoice & Vehicle Replacement

I purchased this vehicle for my daughter,although I am the registered keeper. I have a current policy for my own car which I took over a year ago. I am more than pleased with every aspect of cover/price but more so the attitude and helpfulness of customer service when I contacted the company regarding a change of my vehicle. Overall definitely a 5 from me!!!

Mrs Alison Farrell

Combined Return to Invoice & Vehicle Replacement

very happy

Miss Jenna Williams

Combined Return to Invoice & Vehicle Replacement

Good value for money and appears to be very efficient

Mr David Hinde

Combined Return to Invoice & Vehicle Replacement

Very quick service and easy to use

Mr Stuart Perry

Combined Return to Invoice & Vehicle Replacement

Excellent service

Mr David Macleod

Alloy Wheel Insurance

easy to sign up to

Mr Ron Rugman

Combined Return to Invoice & Vehicle Replacement

Signed up today for the Gap Insurance , and overall reasonably simple and the quote came quickly ….less than 50% of the motor trader's price for the same guarantees , so how could I refuse such an offer to last me the full term of the finance company's PCP loan .

Scratch & Dent Insurance

Web Site easy to use.

Mr David Mepham

Combined Return to Invoice & Vehicle Replacement

So far so good Norman

Mr Norman Jones

Combined Return to Invoice & Vehicle Replacement

5

Mrs Michelle Emma Jane MAUNDER

Combined Return to Invoice & Vehicle Replacement

Website very easy to use, best priced full package Gap Insurance.

Mr Ian Hall

Combined Tyre & Alloy

Quick easy to setup

Mr Joe Broomhead

Combined Tyre & Alloy

Good website.

Mrs Marianne Abbott

Combined Return to Invoice & Vehicle Replacement

Easy web site and looks to be good value for money

Mrs Julie Clare

Combined Return to Invoice & Vehicle Replacement

Easy web site and looks to be good value for money

Mrs Julie Clare

Combined Return to Invoice & Vehicle Replacement

Mrs Bryony Underwood

Combined Return to Invoice & Vehicle Replacement

Easy procedure & seems like value for money!

Miss Lauryn Oliver

Combined Return to Invoice & Vehicle Replacement

OK so far

Mr RICHARD LITTLECHILD

Combined Return to Invoice & Vehicle Replacement

Spoke to a couple of advisors on the phone who were both very helpful in explaining how their business works.

Mr Jeremy Prior

Combined Return to Invoice & Vehicle Replacement

easy website

Mrs Olivia De Jager

Combined Tyre & Alloy

Excellent service

Mrs Naina Mistry

Scratch & Dent Insurance

Excellent servive

Mrs Naina Mistry

Combined Return to Invoice & Vehicle Replacement

4

Miss Clare Dodds

Contract/Lease Hire Gap

Very easy to use and great value

Mr Nigel Wilmshurst

Combined Return to Invoice & Vehicle Replacement

Ordering process is simple. About all that can be said at this stage. Hope to not need to use the policy.

Dr Liam Fishwick

Contract/Lease Hire Gap

Competitive price. Easy to purchase online.

Mr STEVE SKIPPER

Combined Return to Invoice & Vehicle Replacement

Mr Colin Peter Howsam

Combined Return to Invoice & Vehicle Replacement

EASY TO USE WEBSITE WITH NOT TOO MUCH TECHNICAL JARGON. GREAT PRICE TOO COMPARED TO DEALER PRODUCT

Miss Petra Sharp

Contract/Lease Hire Gap

Easy and clear to set up - peace of mind but let's hope I don't have to use it.

Ms Julia Stannard

Combined Return to Invoice & Vehicle Replacement

Good value in the market compared to your rivals.

Mr Mark Robert Broady

Combined Return to Invoice & Vehicle Replacement

Very easy to set up and cheaper than the main dealers quote.

Mr Tony Marshall

Combined Return to Invoice & Vehicle Replacement

EASY TO UNDERSTAND THE DETAILS ON LINE

Mr LEONARD GEORGE HAWKINS

Contract/Lease Hire Gap

All seems very straightforward and at a reasonable price.

Mr Mark Humphries

Combined Return to Invoice & Vehicle Replacement

Website was the most straightforward one to get a quote from and was the most competitive of those I visited

Mr William Lyne

Contract/Lease Hire Gap

Straightforward and easy to understand

Mrs Pauline Scannell

Combined Return to Invoice & Vehicle Replacement

Very easy to set up and at a good price!

Miss Samantha Cutbush

Alloy Wheel Insurance

Setting up the policy was easy and the price was good. Hopefully will never need to use it of course only then do you know how good the policy is!

Mr Andrew McLeman

Combined Return to Invoice & Vehicle Replacement

I asked for confirmation off the quote and the gentleman on the phone confirmed all the details of the purchase in a very professional manner.

Miss Paula Sharples

Combined Return to Invoice & Vehicle Replacement

Quick easy application

Mrs Wendy Hines-randle

Combined Return to Invoice & Vehicle Replacement

Seems all ok on the face of it

Mr Michael Codd

Combined Return to Invoice & Vehicle Replacement

5

Mr Alan Coburn

Combined Return to Invoice & Vehicle Replacement

5

Mrs Lynn Coburn

Combined Return to Invoice & Vehicle Replacement

Easy to use website and a policy that offers simple settlement procedure.

Mr Paul Johnson

Combined Return to Invoice & Vehicle Replacement

5

Mrs Susan Butler

Combined Return to Invoice & Vehicle Replacement

Mr Paul Beattie

Combined Return to Invoice & Vehicle Replacement

So far so good. Decent price and the cover appears to be what I need. Let's see what happens if I ever need to make a claim.

Mr Sean Cavanagh

Combined Return to Invoice & Vehicle Replacement

Hopefully won’t ever need to claim but the site was easy to use and information easy to understand

Mrs Tracey Porter

Combined Return to Invoice & Vehicle Replacement

very simple to set up and a great price compared to what the main dealer offered me!

Mr Gary Thompson

Contract/Lease Hire Gap

Mr David Kirkham

Contract/Lease Hire Gap

Mr James Phillips

Scratch & Dent Insurance

Very helpful and very good price

Mr Carl Drowley

Combined Return to Invoice & Vehicle Replacement

Great product and very competitive. Website easy to navigate

Mr Simon Smith

Combined Tyre & Alloy

Easy to set up and good value against main dealership.

Mr John GOULD

Combined Return to Invoice & Vehicle Replacement

Best quote I could find and seem very professional. Hope I never have to use them but if I do at least I have the peace of mind that I'm covered.

Mr Paul Baker

Combined Return to Invoice & Vehicle Replacement

Very simple to navigate

Mrs Janet Patrick

Combined Return to Invoice & Vehicle Replacement

Easy to understand and purchase

Mr David Stocker

Combined Return to Invoice & Vehicle Replacement

This was an incredibly smooth purchase and I was very happy with the information I received over the phone. The form was easy and quick to fill in and I am totally happy with this cover for the peace of mind it now offers.

Miss Elloisa Cooper

Combined Return to Invoice & Vehicle Replacement

This is just a rating for the buying process. Buying process was very easy on the website.

Mr David Taggart

Contract/Lease Hire Gap

Very good.

Mr Robert Granicz

Combined Run Flat Tyre & Alloy

Very happy with the initial process

Mr Graeme Fletcher

Combined Return to Invoice & Vehicle Replacement

Nice clean & clear site, beats the Dealer's 3-year quote by 20% and this one is for 5 years.

Mr Anthony Phillips

Combined Tyre & Alloy

the website was easy to navigate and the process took a few minutes

Mr Gino Bracco

Combined Return to Invoice & Vehicle Replacement

Only just taken out a policy. The online process was very simple.

Mr Christopher Porteous

Scratch & Dent Insurance

Easy to navigate website, quick and informative website,

Mr Raymond Weightman

Contract/Lease Hire Gap

Satisfied

Mr Samir Sharma

Contract/Lease Hire Gap

So far, so good. Cheap and easy to obtain with a very clear website,.

Mr David Woodhall

Combined Return to Invoice & Vehicle Replacement

easy to use website, needs to tell if you pay off your HP what is you have to do

Mr Kenneth Smith

Combined Return to Invoice & Vehicle Replacement

Easy to organize, very competitive price less than half that offered by the dealership at the garage.

Mr John Whitehead

Combined Return to Invoice & Vehicle Replacement

Very Easy to set up policy, I am a returning customer, this is my second policy. I cannot comment on claims handling as I have been fortunate enough to not yet need that aspect of the policy

Mrs Rachel Downes

Combined Return to Invoice & Vehicle Replacement

Easy website, great customer relations, good comparable pricing therefore highly recommended.+

Mr Brian Fisher

Combined Return to Invoice & Vehicle Replacement

Only just bought it so unable to say whether it is good or not, however, it is certainly the best price!

Mrs Jane Simmonds-Short

Combined Return to Invoice & Vehicle Replacement

Great company, great prices.

Miss Amanda Ferguson

Combined Return to Invoice & Vehicle Replacement

It was very easy and very straight forward to arrange.

Miss Helen Scott

Combined Return to Invoice & Vehicle Replacement

Very efficent user friendly service

Mr John Hayes

Combined Return to Invoice & Vehicle Replacement

Quick an easy process.

Mrs Julia Gilbert

Combined Return to Invoice & Vehicle Replacement

Hard to say if it's any good as I've only just purchased it and not had to make a claim yet. But the price was cheaper than anywhere else I found.

Mrs Gillian Taggart

Combined Return to Invoice & Vehicle Replacement

Seems straightforward to take out policy.

Mr Christopher Payton

Combined Return to Invoice & Vehicle Replacement

So far so good,,

Mrs Jayne Richardson

Combined Return to Invoice & Vehicle Replacement

Easy and quick to set up.

Miss Bibi Farooq

Contract/Lease Hire Gap

fast and easy checkout

Miss Jade Sweeney

Combined Return to Invoice & Vehicle Replacement

Very good and quick service

Mr Catalin Daniel Birsan

Combined Return to Invoice & Vehicle Replacement

Easy enough to set up, here's hoping we don't need it!

Mr Alan Woodley

Contract/Lease Hire Gap

Very easy process to buy the product at an extremely competitive price of £94.81 - the manufacturer's own product was quoted at £699.00 - scandalous!!

Mr Michael Stevens

Combined Return to Invoice & Vehicle Replacement

Quick

Mr John Dawson

Contract/Lease Hire Gap

great

Ms Emma Martin

Combined Return to Invoice & Vehicle Replacement

EASY TO TAKE OUT AND BEST PRICE. I HOPE I NEVER HAVE TO MAKE USE OF IT

Mr Graham Still

Combined Return to Invoice & Vehicle Replacement

Simple and easy to purchase :)

Mr Connor Sharp

Combined Return to Invoice & Vehicle Replacement

ok

Mr Paul Gundry

Combined Return to Invoice & Vehicle Replacement

Easy to use

Mr John Davidson

Combined Return to Invoice & Vehicle Replacement

Excellent price. Easy to navigate site and ordering process.

Mr Jonathan Reade

Combined Return to Invoice & Vehicle Replacement

Great price. Nice and easy to complete

Mrs Lisa Coombs

Combined Return to Invoice & Vehicle Replacement

5

Miss Devon Bywater

Combined Return to Invoice & Vehicle Replacement

Quick and Easy

Mr Matthew Thomson

Combined Return to Invoice & Vehicle Replacement

Easy to use site, good value for the GAP insurance cover for 3 years

Mr Paul Moore

Combined Return to Invoice & Vehicle Replacement

Easy to process

Miss Emily Whines

Combined Return to Invoice & Vehicle Replacement

Very easy to navigate the on line system.

Mrs Irene Doran

Combined Return to Invoice & Vehicle Replacement

Sounds like the policy has many good points, hope I never have to use the cover

Mr Terence Colver

Total Loss Gap 365

Very reasonable quote and straightforward arrangement process.

Mr Richard Smalley

Motor Excess Insurance

Policy looks fine and I hope I never need to use it but so far good value for money

Mr Jagjeet Oberoi

Contract/Lease Hire Gap

very happy with this product excellent price and clarity of products

Mr Guy Williams

Contract/Lease Hire Gap

thanks.

Mrs Briony Nicholls

Combined Return to Invoice & Vehicle Replacement

Brillent

Mr Timothy Green

Combined Return to Invoice & Vehicle Replacement

very simple process so far. Easy to get a quote.

Mr COLIN AMBROSE

Contract/Lease Hire Gap

Only just purchased but all looks good so far

Mr Matt Bell

Combined Return to Invoice & Vehicle Replacement

Only just signed up so can't make a realistic score till I make a claim

Mrs Maureen McConnell

Combined Return to Invoice & Vehicle Replacement

Looks like a good policy at a fair price but of course the test is if god forbid we need to claim.

Mrs Gillian Stewart

Contract/Lease Hire Gap

Mr Jack Baker

Contract/Lease Hire Gap

Thanks

Mr Elliot Sinclair

Combined Return to Invoice & Vehicle Replacement

Miss Hannah Gatehouse

Contract/Lease Hire Gap

Very easy to use website. Competitive value.

Miss Imogen Hawthorne

Combined Return to Invoice & Vehicle Replacement

Good easy to use thanks ????

Mrs Lindsay Balls

Combined Return to Invoice & Vehicle Replacement

Easy to buy policy.

Miss Amy Martin

Combined Return to Invoice & Vehicle Replacement

quick and easy service

Mr Trevor Fish

Combined Return to Invoice & Vehicle Replacement

Policy is price competitive versus gap insurance offered by vehicle supplier and other insurance companies. Website is very clear and easy to use. Hope all goes as smoothly if I need to make a claim.

Mrs Alison Stokes

Alloy Wheel Insurance

very good

Mr Sunil Shah

Contract/Lease Hire Gap

VERY GOOD

Mrs Anne Shah

Combined Return to Invoice & Vehicle Replacement

Very happy with your service.

Mr David Chadwick

Alloy Wheel Insurance

very good

Prof Sunil Shah

Combined Return to Invoice & Vehicle Replacement

Very easy and straight forward website to use. The policy details were outlined very clearly.

Mr Keith Howlett

Combined Return to Invoice & Vehicle Replacement

Very simple to arrange and great value compared to the policy offered by the dealership.

Mr Alan Brown

Combined Return to Invoice & Vehicle Replacement

5

Mr John Henshall

Combined Return to Invoice & Vehicle Replacement

Good product at a fair price.

Mr Angus Gillies

Combined Return to Invoice & Vehicle Replacement

Great and simple service, 2nd car now covered with Total Loss Gap team

Mr Stephen Wickham

Combined Return to Invoice & Vehicle Replacement

Easy to use and good price compared to other companies.

Mrs Michelle Riddock

Combined Return to Invoice & Vehicle Replacement

very good

Mr Arjun Ghatora

Combined Return to Invoice & Vehicle Replacement

Easy set up with seemingly good value and comprehensive products

Mrs Madeleine McCarthy

Combined Return to Invoice & Vehicle Replacement

Mr Paul Nicklin

Contract/Lease Hire Gap

Very quick and easy to set up this insurance, at a competitive price too

Mr Stephen Coogan

Combined Return to Invoice & Vehicle Replacement

very happy so far with the procedure to take out the policy, hopefully won't need to make a claim.

Mr Greg Pope

Combined Return to Invoice & Vehicle Replacement

Excellent value and easy to use web site, hope I never have to make a claim but based on service to date have no reservations that it will be difficult

Mr William Law

Combined Return to Invoice & Vehicle Replacement

Easy to get a quotation and order.

Mr Paul Bywater

Combined Return to Invoice & Vehicle Replacement

Too early to comment.

Mr Richard Howarth

Combined Return to Invoice & Vehicle Replacement

Hi, I have just taken out your Gap Insurance, I found the web site easy to navigate. The price is very competitive. I hope I do not need to claim on the policy. Many thanks.

Mr John Gregory

Contract/Lease Hire Gap

Excellent service.

Mr Inderpal Lall

Combined Return to Invoice & Vehicle Replacement

Easy to use web site and the cheapest online

Mr Benjamin Revell

Combined Return to Invoice & Vehicle Replacement

Very easy to apply and set up

Mr Joseph Catley

Combined Return to Invoice & Vehicle Replacement

quick, easy and value for money

Mr Paul Tanner

Alloy Wheel Insurance

Very good

Mr Kevin Townsend

Combined Return to Invoice & Vehicle Replacement

very clear easy to understand

Mr Wai Sing Man

Combined Return to Invoice & Vehicle Replacement

Excellent price!

Mr Alistair Hutton

Combined Return to Invoice & Vehicle Replacement

Great to find a no-nonsense best price first time gap insurer with no voucher code gimmicks and that offers such comprehensive cover!

Mr Roy Wolfenden

Combined Return to Invoice & Vehicle Replacement

Easy to setup online.

Mrs Oonagh Henderson

Combined Return to Invoice & Vehicle Replacement

best price i have got dealer much more expencive

Mr Laurence Doyle

Total Loss Gap 365

Quick, Easy and Cheapest by far.

Mr David Foster

Combined Return to Invoice & Vehicle Replacement

Straight forward application, policy looks good just hope I never have to use it!

Mr Stephen Workmaster

Combined Return to Invoice & Vehicle Replacement

Very efficient

Mrs Doli Gummer

Combined Return to Invoice & Vehicle Replacement

Website easy to use and contains all the necessary information about the policy. I compared a number of companies and the cover provided by totallossgap is easily the best value. I originally purchased GAP /RTI Insurance from the dealer who supplied my car but as soon as I did some market research I cancelled my original policy and saved myself over £ 160.00 and got 4 years instead of 3 years cover. Very happy customer!

Mr Peter Mortimor

Contract/Lease Hire Gap

Excellent price and very helpful staff to describe the correct policy for me.

Mr Christopher Green

Combined Return to Invoice & Vehicle Replacement

ok so far

Mrs Rosemary Akeroyd

Combined Return to Invoice & Vehicle Replacement

Good service, easy to organise

Mr Donald Frank Pugh

Combined Return to Invoice & Vehicle Replacement

Policy explained well cover seems excellent and simple to understand. Not a lot of money for piece of mind.

Mr David John Cantrill

Combined Return to Invoice & Vehicle Replacement

All fine

Mr Deepak Talwar

Combined Return to Invoice & Vehicle Replacement

No problem using there site very easy

Mrs Elizabeth King

Contract/Lease Hire Gap

Quick and easy to navigate

Mr Domenico Scognamiglio

Contract/Lease Hire Gap

Straight forward, easy to set up gap insurance and good value compared to dealer costs

Mr PHILIP DAVIS

Combined Return to Invoice & Vehicle Replacement

Well, that was easy! Best price, best cover, excellent.

Mrs Kim Lawrence

Combined Return to Invoice & Vehicle Replacement

Good

Mr Martyn Murison

Combined Return to Invoice & Vehicle Replacement

Easy to use

Mrs AUDREY HARRIS

Contract/Lease Hire Gap

Very easy to understand and to complete all necessary documentation.

Mr Malcolm Chubb

Contract/Lease Hire Gap

Very easy transaction and a great price.

Mrs Natalie Relton

Combined Return to Invoice & Vehicle Replacement

Mr Paul Barnes

Combined Return to Invoice & Vehicle Replacement

Easy application precedure

Mr Donald Buckland

Combined Return to Invoice & Vehicle Replacement

Quick and efficent

Mr Nigel Polton

Combined Return to Invoice & Vehicle Replacement

Very easy quote and process up to payment. Also best value found.

Mr Ricardo Frajuca

Combined Return to Invoice & Vehicle Replacement

Quick, easy to understand what it is you are purchasing.

Mr Ryan Marsh

Combined Return to Invoice & Vehicle Replacement

Easy to use website. Top prices with no gobbledegook.

Mr Brian Stewart

Scratch & Dent Insurance

Excellent service; my second car to be insured with total loss gap.

Mr Ian Mitchell

Combined Return to Invoice & Vehicle Replacement

Easy to use and straightforward

Mrs Sara Louise Humphrey

Combined Return to Invoice & Vehicle Replacement

So far so good. Very competitive and simple to use website

Mr Jade Humphrey

Combined Tyre & Alloy

simple process thanks

Mr Charlie Holland

Contract/Lease Hire Gap

Mrs Helen Robins

Scratch & Dent Insurance

Quick , easy service with competitive prices .

Mr Colin Moss

Combined Run Flat Tyre & Alloy

Again not had to claim, hope its all as good as the website says if I ever have to.

Mr Darren Wheeley

Combined Return to Invoice & Vehicle Replacement

Quotes are a good price and covers 3 different types of claim, which will always pay out the highest amount... Not used it yet as only just purchased and I hope that I never have to, the proof will be when I try to make a claim.

Mr Darren Wheeley

Combined Return to Invoice & Vehicle Replacement

Very easy to set up, just hope I need to use it

Miss Dianne Pullin

Combined Return to Invoice & Vehicle Replacement

Great. Simple and easy. I like it.

Miss Dina Bavisi

Combined Return to Invoice & Vehicle Replacement

Excellent site to use.

Mr David Davies

Contract/Lease Hire Gap

very good price, hope the service is as good

Mr Mohammid Bilal Chaudhury

Contract/Lease Hire Gap

Decent!

Mr Craig Behagg

Combined Return to Invoice & Vehicle Replacement

So quick and easy to apply

Mr John Read

Combined Return to Invoice & Vehicle Replacement

I have had a policy with 123 before & when the underwriter went into liquidation 123 made sure I still had cover with another company

Mr Adrian Kennedy

Combined Return to Invoice & Vehicle Replacement

great easy process and excellent price. I called and spoke to Nicky who was really helpful and explained all the policy details so I fully understood what I was purchasing

Mr Simon Fearn

Alloy Wheel Insurance

`Easy to use website

Mr Karl Alonzo

Combined Return to Invoice & Vehicle Replacement

Easy to follow and set up.

Mrs JACQUELINE HOWE

Contract/Lease Hire Gap

Very simple and straight forward website

Mr Oliver Creed

Combined Return to Invoice & Vehicle Replacement

Mr Brian Crone

Contract/Lease Hire Gap

Great quote.

Mr James Emmerson

Combined Return to Invoice & Vehicle Replacement

original telephone enquiry dealt with very professionally. online application very straightforward. Happy Bunny

Mr Peter Rorke

Combined Return to Invoice & Vehicle Replacement

Cheapest policy I could find

Mrs Charlotte Lystor

Combined Return to Invoice & Vehicle Replacement

It was quick and simple and was very satisfied with the price

Mrs Patricia Spinks

Combined Return to Invoice & Vehicle Replacement

Service is vey easy to use. Good value for money.

Mr Keith Attwood

Combined Return to Invoice & Vehicle Replacement

A very quick and easy way to buy GAP Insurance. The website is excellent and the whole process painless. Would recommend site to anyone wanting to buy this product. The price was exceptional, excellent value for money.

Mr Stanislaw Milewski

Combined Return to Invoice & Vehicle Replacement

No problems buying insurance online

Dr Riten Ruparelia

Combined Return to Invoice & Vehicle Replacement

Easy to use site

Mrs Bina Patel

Contract/Lease Hire Gap

Great website and easy to purchase. Hopefully won't have to test product.

Mr Paul Curtis

Contract/Lease Hire Gap

unsure what I am rating given I haven't needed to use the product yet ? website is just ok, price appears good but value is tbc

Mr Samuel Perry

Combined Return to Invoice & Vehicle Replacement

A fantastic product at a fantastic price compared to what the dealerships are offering, will definitely be a repeat customer in the future ????

Mr James Dunmore

Combined Return to Invoice & Vehicle Replacement

Very satisfied with the help I received when I contacted the company with the advice that they gave me. Would recommend

Mrs Sharron Fagen

Combined Return to Invoice & Vehicle Replacement

good website and cheapest price

Mr Simon Noakes

Contract/Lease Hire Gap

Good service

Mr Kevin Worgan

Contract/Lease Hire Gap

don't know so far

Mr David Macphee

Combined Return to Invoice & Vehicle Replacement

Very happy much cheaper than Toyota dealer

Mr Ronald Kent

Combined Return to Invoice & Vehicle Replacement

Good policy, good price. Hope I never find out if the claims processing is as good.

Mr George Imrie

Combined Return to Invoice & Vehicle Replacement

easy to use,thanks

Mrs Sheila Dodd

Combined Return to Invoice & Vehicle Replacement

Easy application process

Mr Jonathan Dawson

Contract/Lease Hire Gap

very easy to sort out and when I had a query I spoke to an agent on the phone, he explained the term I was unsure of and was not pushy about me buying when on the phone

Mr Christopher McTavish

Contract/Lease Hire Gap

Easy and simple to get a quote online and pay - cheapest found. I have never made a claim with Total Loss Gap so cannot say how smooth this process is, however purchasing and getting a quote could not be any simple.

Mr Kalvin Bagria

Combined Return to Invoice & Vehicle Replacement

Easy to register and cheaper than other quotes

Mr David Bell

Combined Return to Invoice & Vehicle Replacement

Great price. Half the price of the combined VRI and Finance GAP that the dealer was offering even after a 25% discount!

Mr James Croke

Combined Return to Invoice & Vehicle Replacement

Mr Chintan Badiani

Combined Return to Invoice & Vehicle Replacement

Very happy with the service and policy

Mr Barrington Berry

Combined Return to Invoice & Vehicle Replacement

Very good value for money.

Mrs Helen Leadbeatter

Combined Return to Invoice & Vehicle Replacement

Very simple and clear process.

Mr Scott Boath

Combined Return to Invoice & Vehicle Replacement

Good. As described

Mr Daniel Hitchen

Combined Return to Invoice & Vehicle Replacement

Miss ALICE BOREHAM

Combined Return to Invoice & Vehicle Replacement

Mr Gareth Larkin

Combined Return to Invoice & Vehicle Replacement

Very good

Mr Stephen Boyce

Combined Return to Invoice & Vehicle Replacement

Mrs Lorraine Michael

Combined Return to Invoice & Vehicle Replacement

After reviewing most GAP providers in the market, Total Loss Gap are very competitive and there products are very good. I also called their customer service to check on a few details and they were very helpful.

Mr Mark Godwin

Contract/Lease Hire Gap

5

Mr PETER MANN

Combined Return to Invoice & Vehicle Replacement

First rate A1

Mrs Hilary Gregory

Combined Return to Invoice & Vehicle Replacement

Easy site to use, price quite reasonable. Hopefully will not need to use but better be safe than sorry. Cheers

Mr Jim Heatley

Combined Return to Invoice & Vehicle Replacement

Easy to sign up with plenty of information on policy.

Mr Peter Webb

Combined Return to Invoice & Vehicle Replacement

So far so good

Mrs Pauline Cook

Combined Return to Invoice & Vehicle Replacement

Easy to use website and great prices.

Mr Steven Gwilliam

Combined Return to Invoice & Vehicle Replacement

BRILL

Mr Paul Barrett

Combined Return to Invoice & Vehicle Replacement

Really easy to order and half the price!

Mr Morgan Atkins

Combined Return to Invoice & Vehicle Replacement

very good

Mr Roy Tate

Combined Return to Invoice & Vehicle Replacement

Mrs Loraine Booth

Combined Return to Invoice & Vehicle Replacement

Great website.

Mr James Anthony Horsfield

Combined Return to Invoice & Vehicle Replacement

aaa

Mr Karl Hawkins

Contract/Lease Hire Gap

Excellent Service 5*

Mrs Susan Palmer

Combined Return to Invoice & Vehicle Replacement

Quick and easy and looks to be good value for money.

Mr Ian Cormack

Combined Return to Invoice & Vehicle Replacement

Excellent service. Very easy to arrange

Mr Tim Ward

Combined Return to Invoice & Vehicle Replacement

Sale was good with no problems. Hopefully I'll never have to rate the payout side of the product.

Mr Gerald Charlesworth

Combined Return to Invoice & Vehicle Replacement

All good so far

Mr Ross Pigrum

Combined Return to Invoice & Vehicle Replacement

Very Easy to use and apply

Mr Francis Howard

Contract/Lease Hire Gap

Thanks again. This is my second policy on a leased vehicle

Mr Carl Dawson

Combined Return to Invoice & Vehicle Replacement

Stauight forward purchasing procedure online.

Mr Paul Scally

Total Loss Gap 365

Easy to sign up, cover looks good and far more reasonable than going through dealer.

Mr Colin Nutt

Combined Return to Invoice & Vehicle Replacement

Very useful and user friendly site.

Mr Daniel Tickle

Combined Return to Invoice & Vehicle Replacement

Very easy to use

Mr Antony Jarvis

Combined Return to Invoice & Vehicle Replacement

Quick and easy to arrange. Seems to be a very good price compared with other GAP insurance providers.

Mr Nigel Francey

Combined Tyre & Alloy

Quick and easy site.

Mr JEFFREY HODGSON

Combined Return to Invoice & Vehicle Replacement

Straightforward Process and very competitively priced.

Mr Stewart Baird

Combined Tyre & Alloy

Just purchased this as only insurance to cover diamond cut alloys, which come as standard on my new car. Haven’t had to use the insurance yet, and I’m hoping I never have to. So can’t say about speed and efficiency of claim handling.

Mrs Julie Norwood

Combined Tyre & Alloy

Very good.

Mrs Michelle Allen

Combined Return to Invoice & Vehicle Replacement

Excellent value & easy to use.

Mrs Michelle Allen

Combined Return to Invoice & Vehicle Replacement

Excellent service up to this point and competitively priced. Like that it is an open ended claim limit also.

Mr Hanson Hart

Combined Return to Invoice & Vehicle Replacement

Difficult to give feedback as I have only just purchased the gap insurance 30 seconds ago. Sadly I'll only really know if I have to make a claim. On the plus side it was easy make the application. I had one query which I made a phone call to the site and spoke to a helpful member of staff and I'm happy with the price quoted which was by far the best I could find.

Mr Paul Buttress

Alloy Wheel Insurance

So far, so good. Thanks

Mr Russell Mead

Combined Return to Invoice & Vehicle Replacement

Great service

Mrs Helen Allan

Contract/Lease Hire Gap

Very easy to do and well priced.

Mr Jonathan Peter Yearsley

Combined Return to Invoice & Vehicle Replacement

Mrs Tricia Crook

Combined Return to Invoice & Vehicle Replacement

Too early to rate

Mr Stephen Birdsall

Combined Return to Invoice & Vehicle Replacement

Mr John Price

Combined Return to Invoice & Vehicle Replacement

Superb!

Mr Farhan YazdanParast

Combined Return to Invoice & Vehicle Replacement

very easy to arrange

Mrs Trudy World

Contract/Lease Hire Gap

Very easy to complete application with a useful and reasonably priced product

Mr Stephen South

Combined Return to Invoice & Vehicle Replacement

Ms Jasvinder Heer

Total Loss Gap 365

website worked OK >No further experience yet as just signed up.

Mrs Lesley Whipp

Contract/Lease Hire Gap

Good price & easy to set up. Thanks.

Mr Stuart Gudger

Combined Return to Invoice & Vehicle Replacement

Good

Mr Andrew Zelin

Contract/Lease Hire Gap

Was easy enough to do and reasonable price

Mr Karl Prust

Combined Return to Invoice & Vehicle Replacement

VG

Mr Brian Hamilton

Combined Return to Invoice & Vehicle Replacement

Great

Mr Jerzy Blonkowski

Run Flat Tyre Insurance

I can only really assess the policy if I have to make a claim! But no issues purchasing.

Mr Andrew Brader

Combined Return to Invoice & Vehicle Replacement

Easy process

Mr Luke Edwards

Combined Return to Invoice & Vehicle Replacement

easy to set up

Mrs Jane Tomlinson

Contract/Lease Hire Gap

VERY EFFICIENT

Mr BRADLEY GREENBERG

Combined Return to Invoice & Vehicle Replacement

Very quick and easy process

Mr James King

Combined Return to Invoice & Vehicle Replacement

So quick so easy!!!

Mrs Linda Dixon

Contract/Lease Hire Gap

Looks good so far, see what happens if I need to claim, as that is what really matters.

Mr Christopher Waldren

Alloy Wheel Insurance

Great

Mr Colin Leece

Combined Return to Invoice & Vehicle Replacement

SIMPLE AND CLEAR TO PURCHASE

Mr David Hill

Contract/Lease Hire Gap

Very simple system to get quotation and at a great price that others just can't get near.

Mr Ian Roberts

Combined Return to Invoice & Vehicle Replacement

Policy covers all I want from insurance purposes. Good to have piece of mind considering today’s motoring conditions.

Mr Peter David Kenyon

Combined Return to Invoice & Vehicle Replacement

Quick and easy website to understand. Very happy with quality of service and value of services obtained.

Miss Wendy Jane South

Contract/Lease Hire Gap

5

Mr Darren King

Total Loss Gap 365

Website very easy to use and very explanatory

Mr Philip Bly

Combined Return to Invoice & Vehicle Replacement

Easy to set up , staff helpful on the phone

Mr Daniel Hillary

Combined Return to Invoice & Vehicle Replacement

Easy to use

Miss Emma Reeves

Combined Return to Invoice & Vehicle Replacement

Easy to set up and significantly cheaper than quote from dealer

Mrs Sharon Stein

Alloy Wheel Insurance

This is my 5th policy, because it's a great service mixed with good value for money. Very happy to recommend

Mr Stuart Brown

Combined Return to Invoice & Vehicle Replacement

Very simple process - and cheaper than quoted at dealership

Mrs Rebecca Joanne Mills Atack

Combined Return to Invoice & Vehicle Replacement

Mr Jeens Parasseril

Combined Return to Invoice & Vehicle Replacement

Easy and quick thanks

Mr Jonathan Wood

Contract/Lease Hire Gap

Mr David Strong

Combined Return to Invoice & Vehicle Replacement

Excellent, comprehensive cover and price

Mr John Grainger

Combined Return to Invoice & Vehicle Replacement

easy website and very clear

Mrs Elizabeth Coleman

Combined Return to Invoice & Vehicle Replacement

Such an easy experience to purchase - and competitively priced.

Mrs Lauren Morrison

Combined Return to Invoice & Vehicle Replacement

Easy to set up and half the price of same insurance offered via Renault. Hopefully we won’t need to use it though!

Ms Judith Powell

Combined Return to Invoice & Vehicle Replacement

Thanks!

Mrs Lorna Baker

Combined Return to Invoice & Vehicle Replacement

Competitive price and straightforward terms.

Mr David Slater

Combined Return to Invoice & Vehicle Replacement

very good 5 stars

Mrs Nishma Khetani

Combined Return to Invoice & Vehicle Replacement

Just purchased online and am very pleased with how easy it was.

Mr Roger Outram

Combined Return to Invoice & Vehicle Replacement

Easy to use website and competitive quotes so purchased.

Mr Stephen Henderson

Combined Return to Invoice & Vehicle Replacement

Easy to use website and competitive quotes so purchased.

Mr Stephen Henderson

Combined Return to Invoice & Vehicle Replacement

FIRST TIME USING THIS COMPANY. EASY TO SET UP. HOPEFULLY NO NEED TO USE SO CANT COMMENT ON THE CUSTOMER SERVICE AS YET.

Mr Gary Townell

Combined Return to Invoice & Vehicle Replacement

easy to order

Mrs Rebecca Swann

Combined Return to Invoice & Vehicle Replacement

Very desgriptive

Miss Kim Rieger

Contract/Lease Hire Gap

Easily explained and process so easy to set up.

Mr Ian Henson

Combined Return to Invoice & Vehicle Replacement

Excellent. Thank you

Mr Robert Lewis

Combined Return to Invoice & Vehicle Replacement

Good service

Mr Richard SMITH

Combined Return to Invoice & Vehicle Replacement

Mr Martin Barnes

Combined Return to Invoice & Vehicle Replacement

very well explained and saved a lot of money compared to main dealer.

Mr Darren Chant

Combined Return to Invoice & Vehicle Replacement

Recommended through trusted friend Not had a claim but simple process to purchase and cheapest quote I have found

Mrs Jane Darkin

Combined Return to Invoice & Vehicle Replacement

Buying the policy was very simple. That's all I've done to date, so cannot comment further.

Mr Paul Bellwood

Combined Return to Invoice & Vehicle Replacement

Very happy

Miss Rebecca Hogger

Combined Return to Invoice & Vehicle Replacement

I have just taken out gap insurance on my new Q5. The policy cost less than half that quoted by the main agent that sold me the car and the process of buying online was quick and easy taking no more than 5 minutes. Of course the real proof of the pudding comes when it's time to claim but obviously I hope that never becomes necessary. I'm very happy and would recommend totallossgap for your gap insurance (in fact I already have) rather than that provided by the supplying main agent.

Mr Richard Shanley

Alloy Wheel Insurance

Easy quote and purchase system. Seems to be good level of cover and covers diamond cut wheels which is what I was looking for.

Mrs Emma Reeve

Combined Return to Invoice & Vehicle Replacement

thanks

Mr James Kirwin

Combined Return to Invoice & Vehicle Replacement

Easy to use website. No idea if they pay out.

Mrs Rebecca Crowder

Total Loss Gap 365

Thanks

Mr Christopher Fisher

Combined Return to Invoice & Vehicle Replacement

Great service

Mr Graham Johnson

Contract/Lease Hire Gap

Seems good

Mr Lee Nilsson

Combined Return to Invoice & Vehicle Replacement

what it says on the tin

Mrs Dawn Willis

Combined Return to Invoice & Vehicle Replacement

Very quick & easy

Mrs Tanay Dykes

Alloy Wheel Insurance

Mr Michael Griffin Ahamed

Combined Tyre & Alloy

Offers products and cover a lot of other insurers do it. Product information and conditions laid out in an easy to follow format. Purchase of policy easy and straightforward. Proof of the pudding will be the ease of making a claim if the worst happens.

Mr Rich Baker

Combined Return to Invoice & Vehicle Replacement

Easy to follow

Miss Clare Chandley

Combined Return to Invoice & Vehicle Replacement

Seems easy to set up

Miss Lisa Townsend

Combined Return to Invoice & Vehicle Replacement

good

Dr David Boddy

Combined Return to Invoice & Vehicle Replacement

5

Mr Alan Barrett

Combined Return to Invoice & Vehicle Replacement

A1

Mr James Hall

Contract/Lease Hire Gap

Very pleased with your service easy to register and at a very competitive rate

Mr Eugene Crowley

Combined Return to Invoice & Vehicle Replacement

Easy transaction.

Mr Douglas Taylor

Combined Return to Invoice & Vehicle Replacement

VERY EASY TO PURCHASE, COMPETITIVE PRICES, PROOF WILL BE IF ANY CLAIMS HAVE TO BE MADE. I HAVE TAKEN OUT GAP AND ALLOY WHEEL AND DENT COVER FOR THE PAST 12 YEARS FOR BRAND NEW CARS AND ALWAYS BOUGHT FROM THE DEALER & NEVER HAD A CLAIM ON ANY OF THESE POLICIES, SO ITS REWARDING NOT PAYING THE DEALERS VERY HIGH PRICES THIS TIME AROUND!

Mr Mark Williams

Combined Return to Invoice & Vehicle Replacement

ON LINE APPLICATION VERY EASY.

Mr ADAM Cotton

Combined Return to Invoice & Vehicle Replacement

Miss Sameea Hussain

Combined Return to Invoice & Vehicle Replacement

Easy to use website and great price

Miss Julie Howe

Combined Return to Invoice & Vehicle Replacement

The system is fine.

Mr John Selby

Combined Return to Invoice & Vehicle Replacement

easy to apply

Mr Anthony Tanner

Combined Return to Invoice & Vehicle Replacement

Miss Sarah Morgan

Combined Return to Invoice & Vehicle Replacement

superb

Mr Mitul Jadeja

Contract/Lease Hire Gap

Very easy to purchase online

Mr Garry Brown

Contract/Lease Hire Gap

Good price, hope I don't have to use it though!

Mr James Brennan

Combined Return to Invoice & Vehicle Replacement

quick and easy any questions answered on the phone before purchase

Ms Rose Mc Quiad

Combined Return to Invoice & Vehicle Replacement

very easy to do

Mr Andrew Fiddes

Combined Return to Invoice & Vehicle Replacement

5

Mr Balakrishnar Jeyapragash

Contract/Lease Hire Gap

excellent , seemless transaction . highly recommend .

Mr COLM SMYTH

Combined Return to Invoice & Vehicle Replacement

ok

Mrs SHARON WADDINGTON

Combined Return to Invoice & Vehicle Replacement

easy to use

Mr Garry Hiller

Total Loss Gap 365

Easy to use website. Cover clearly explained.

Mr David West

Combined Return to Invoice & Vehicle Replacement

So easy to arrange, took 3 minutes

Mr Peter Romagnoli

Combined Return to Invoice & Vehicle Replacement

Excellent and simple to arrange

Mr Mark Hutcheson

Combined Return to Invoice & Vehicle Replacement

Happy with customer service, good stuff.

Mr Muhammad Ali

Combined Return to Invoice & Vehicle Replacement

Looks like an excellent policy and the lovely lady I spoke to on the telephone was most friendly and helpful!

Miss Melody Annabella Meadows

Alloy Wheel Insurance

Previously had a policy purchased through main dealer when buying a new car and made a number of claims over 3 years -always received a good service. Direct purchase is very good value.

Mr Stephen Harrison

Combined Return to Invoice & Vehicle Replacement

Quick easy site to use, very competitive pricing particularly for a 5 year policy. many other sites look cheaper but only cover you for 3/4 years. Beware. Simple to access your quote and easy to fill in your details to pay. Thanks, guys.

Mr Ralph Lennard

Combined Return to Invoice & Vehicle Replacement

Excellent price, far better than vehicle dealer. One query quickly sorted out by telephone. Great service so far!

Mr Stephen Cross

Combined Return to Invoice & Vehicle Replacement

helpful when speaking with office

Mr Adrian Bickers

Combined Return to Invoice & Vehicle Replacement

Great price, great insurance policy

Mr Luke Mcbrearty

Contract/Lease Hire Gap

Very Happy

Mr Zach Villers

Combined Return to Invoice & Vehicle Replacement

Very easy to apply and very good value for money

Mr Ryan Dykes

Combined Return to Invoice & Vehicle Replacement

Policy Purchase all Done very efficiently.

Mr JATISH SHAH

Scratch & Dent Insurance

Seems like very good value compared to competitors. Very clear and straightforward application process.

Mr Adetayo Boyle

Combined Return to Invoice & Vehicle Replacement

Great

Mr Edmond Choi

Combined Return to Invoice & Vehicle Replacement

So far so good. I called to check the details and all my questions and concerns were answered fully and confidently. The prove will be in the pudding if I need to make a claim.

Mrs Debby Elliot

Combined Return to Invoice & Vehicle Replacement

It is quick and simple to purchase.

Mr James Hill

Combined Return to Invoice & Vehicle Replacement

Really great service and easy to use on line.

Miss Rachel Hannah Beresford-Ward

Combined Return to Invoice & Vehicle Replacement

Easy site to use

Mrs Allison Holley

Alloy Wheel Insurance

Perfect information and clarity and quick purchase process.

Mr Chris Holt

Contract/Lease Hire Gap

Very easy to get a quote, easy to understand and the best deal I found.

Miss Amy Davies

Combined Return to Invoice & Vehicle Replacement

happy

Miss Louise Waters

Combined Return to Invoice & Vehicle Replacement

Seems very competitive and comprehensive policy. The only thing that would have improved arranging this insurance is if we had received a reference number of some kind once the transaction went through just in case there is a problem, as it just says that insurance is now arranged and to look for email.

Mr William Jones

Contract/Lease Hire Gap

Easy to obtain!

Mr Simon Hunter

Combined Return to Invoice & Vehicle Replacement

very fast, verysimple. easy to understand facts as needed.

Miss Jo Cheeseman

Scratch & Dent Insurance

Great customer Service

Mr Ian McArdle

Combined Return to Invoice & Vehicle Replacement

great customer service

Mr Ian McArdle

Combined Return to Invoice & Vehicle Replacement

Simple & smart

Mr Theivanayagam Srimanoharan

Combined Return to Invoice & Vehicle Replacement

Hard to say when ive only just bought it but seems clear and concise

Mrs Claire Kelton

Contract/Lease Hire Gap

Good price, best I could find for my requirements.

Mr Anthony Greenlaw

Combined Return to Invoice & Vehicle Replacement

Very easy to use and understand.

Mr Christopher Robinson

Combined Return to Invoice & Vehicle Replacement

So far so good i like the policy too.

Mr Paul Lovell

Combined Return to Invoice & Vehicle Replacement

Clear and easy to activate

Mrs Maureen Clements

Combined Return to Invoice & Vehicle Replacement

Quick

Mr Edward Stokes

Combined Return to Invoice & Vehicle Replacement

Quick

Mr Malcolm Stokes

Contract/Lease Hire Gap

Rated 5 Stars due to the very clear and easy application process. I have not had to make a claim and hope I never have to, but trust that a claim will be as simple and easy as the application process....

Mr Grant Nicholas

Combined Return to Invoice & Vehicle Replacement

Good price and service.

Mr John Parker

Combined Return to Invoice & Vehicle Replacement

Excellent level of cover for my new vehicle. Gives me peace of mind in the event of a total loss. Policy does not have a specified upper limit in the event of a claim. Other companies specify an upper limit. Policy covers me for driving in Europe for up to 30 days per year - very useful. Spoke to Martin who was very helpful and understanding of my requirements. Very competitive price.

Mr David Turrell

Combined Return to Invoice & Vehicle Replacement

Mr Richard Michael Slack

Combined Return to Invoice & Vehicle Replacement

Very good easy process

Mr Robert Nisbet

Contract/Lease Hire Gap

Very straight forward to input information , set up policy and pay premium!!

Mr John Webb

Combined Return to Invoice & Vehicle Replacement

I'm putting 4 star at the moment has i've only just taking out Policie with you. I did find you the best value from my search & the fact you combined all the covers into one with no limits to it made it much easyer for a new customer.

Mr Philip Gothorp

Combined Return to Invoice & Vehicle Replacement

happy

Mrs Jacqlyn Spence

Total Loss Gap 365

Very quick and reassuring service. A great product.

Mr Simon Hall

Contract/Lease Hire Gap

Quick and easy and half the price of other online websites.

Mr Ian Tyler

Contract/Lease Hire Gap

Mr Rob Markwell

Contract/Lease Hire Gap

Happy

Mr Jonathan Lyth

Combined Return to Invoice & Vehicle Replacement

Easy to complete the proof will be if I make a claim

Mr Colin Hogan

Contract/Lease Hire Gap

Buying process was simple and all relevant information was readily available on the website. Premium was very competitive, too. Unlimited cover made the whole decision-making process hassle-free.

Mr John Lockett

Contract/Lease Hire Gap

A+

Mrs Katarzyna Czuma

Combined Return to Invoice & Vehicle Replacement

Very easy to purchase , quick and hassle free. Done and dusted within 5mins excellent and very happy!

Mr Connor Hurkardes

Alloy Wheel Insurance

So far both the policy details covered have been clearly explained and easy to understand.

Mr PHILIP LINFORD

Contract/Lease Hire Gap

All straightforward

Mr Craig McNaughton

Combined Return to Invoice & Vehicle Replacement

Best price and simple to do.

Mrs Deborah Bailey

Contract/Lease Hire Gap

Very happy

Mr Paul Tilbrook

Contract/Lease Hire Gap

Very good. Very clear.

Mrs Sarah McKenzie

Contract/Lease Hire Gap

Fast, efficient, simple. Good value!

Mr Bradley Reynolds

Combined Return to Invoice & Vehicle Replacement

Great easy service

Miss Maxine O;loughlin

Combined Return to Invoice & Vehicle Replacement

Easy to use website, much cheaper than other quotes!

Miss Zoe Hester

Combined Return to Invoice & Vehicle Replacement

Simple to set up and pay.

Mr David Ecob

Combined Return to Invoice & Vehicle Replacement

Website easy to use. Hopefully won't need you later!

Mr David Naish

Combined Return to Invoice & Vehicle Replacement

will find out in the future

Mr Dave Smith

Combined Return to Invoice & Vehicle Replacement

So far, so good. Only just bought the policy but it seemed to be very comprehensive compared to other products we looked at.

Mrs Deanna Taylor

Combined Return to Invoice & Vehicle Replacement

the process was easy to do and straight forward

Mr Brian Holland

Combined Return to Invoice & Vehicle Replacement

So Far Process was easy to arrange my Gap Insurance. Hope I do not have to test it out. Confident all will be okay if I do.

Mr David Lister

Combined Return to Invoice & Vehicle Replacement

Mr David Archbold

Combined Return to Invoice & Vehicle Replacement

One third of the price quoted by dealer. Easy application process

Mrs Helen Smith

Combined Return to Invoice & Vehicle Replacement

Mr Ashley Wilkes

Combined Return to Invoice & Vehicle Replacement

spoke to Martin over the phone and he was very helpful

Mrs Laura Burkett

Combined Return to Invoice & Vehicle Replacement

An excellent customer experience, very quick and easy system. Excellent value for money :) :)

Mr Paul Armstrong

Combined Return to Invoice & Vehicle Replacement

Very easy to navigate and purchase

Mr Jon Dickinson

Combined Return to Invoice & Vehicle Replacement

Nice and easy site to use, very satisfied, great price.

Mrs Julie Meekings

Combined Return to Invoice & Vehicle Replacement

seems a good service

Mr Jeff Colbert

Combined Run Flat Tyre & Alloy

Good detailed website setting out coverage exclusions. Very reasonable rates compared to competitors.

Mr Troy Guerin

Combined Return to Invoice & Vehicle Replacement

Very easy to take out a policy no hassle

Mr Michael Cockerill

Combined Return to Invoice & Vehicle Replacement

ok

Mr Robert Thompson

Contract/Lease Hire Gap

Competitive Quote. Easy to incept policy.

Mr GRAHAM HARDS

Combined Return to Invoice & Vehicle Replacement

very easy to set up, spoke to adviser and and he gave me the advise i was looking for.

Mrs Elizabeth Haskett

Combined Return to Invoice & Vehicle Replacement

Easy online quotation, best price received, peace of mind for next 5 years

Mr Thomas Rae

Combined Return to Invoice & Vehicle Replacement

An easy buying experience with competitive rates.

Mr Matthew Richards

Combined Return to Invoice & Vehicle Replacement

Very satisfactory thank you.

Mr Jeremy Peel

Contract/Lease Hire Gap

I rang total loss gap and they answered the phone call straight away. The lady on the phone explained all my queries very promptly and professionally, 10/10 !!

Mr Konstantinos Spanos

Alloy Wheel Insurance

Easy to use system.

Mr Malcolm Sims

Combined Return to Invoice & Vehicle Replacement

just taken cover out for first time hope will never have to use it but is great value and much cheaper than what the dealer wanted to charge

Mrs Penny Freeman-clark

Combined Return to Invoice & Vehicle Replacement

Very easy and clear website to use. Have only just taken out policies so unable to comment on claim process.

Mr Ian Knight

Combined Return to Invoice & Vehicle Replacement

Mrs Christine Wilkes

Combined Return to Invoice & Vehicle Replacement

Dr Nadia Godin-Heymann

Contract/Lease Hire Gap

Very competative quote

Mr John Hoye

Contract/Lease Hire Gap

This fourth time I have used ''Totalloss'' Gap insurance, very happy with the service. A*****.

Mr Michael Tregenza

Combined Return to Invoice & Vehicle Replacement

Easy website to use. So far so good

Mr John Hulme

Combined Return to Invoice & Vehicle Replacement

Good Service.

Mr Jaes Tattersall

Combined Return to Invoice & Vehicle Replacement

A simple site to use, and sensibly priced.

Mrs Margaret Chopping

Combined Return to Invoice & Vehicle Replacement

Very quick service and saved me money from what I was offered by the main dealer

Ms Erica Legg

Alloy Wheel Insurance

Very easy to navigate and purchase.

Mr Ian Massingham

Combined Return to Invoice & Vehicle Replacement

Spoke with Tom this morning , he was very clear on asking and answering questions he and l had , and l found your website very easy to use. Tom was very professional and helpful

Mr JEFFREY COBB

Total Loss Gap 365

Easy to understand and very competitive price

Mr Malcolm Pollicott

Combined Return to Invoice & Vehicle Replacement

I spoke with several staff and they were all very helpful and knowledgeable, friendly and made terms easy to understand, installed a lot of confidence

Mrs Donna Poskitt

Combined Return to Invoice & Vehicle Replacement

Very happy

Mrs Catherine Coles

Combined Return to Invoice & Vehicle Replacement

Very competitive price compared with the garage where I bought the car

Mr John Minhinick

Combined Return to Invoice & Vehicle Replacement

Quick, easy and concise

Mrs Terrie Povall

Combined Return to Invoice & Vehicle Replacement

Very easy set up via website.

Mr David Blair

Combined Return to Invoice & Vehicle Replacement

very easy to use

Mr John Witty

Combined Return to Invoice & Vehicle Replacement

So far, so good.

Mr Christopher Evans

Combined Return to Invoice & Vehicle Replacement

Only purchased today. Best price around.

Ms Michelle Saubergue

Combined Return to Invoice & Vehicle Replacement

Great!

Mrs Laura THOMPSON

Combined Return to Invoice & Vehicle Replacement

Very pleased with price compared with main dealer quote

Mr Ian Chambers

Combined Return to Invoice & Vehicle Replacement

Very simple and well priced

Mrs Melanie Jones

Combined Return to Invoice & Vehicle Replacement

Very easy to do and Best price quoted.

Mr RATNASABAPATHY AMBIHAPATHY

Combined Return to Invoice & Vehicle Replacement

Everything fine so far! Easy to follow website and easy payment system.

Mr CHRISTOPHER BONNER

Combined Return to Invoice & Vehicle Replacement

Straighforward

Mr William Tranter

Combined Return to Invoice & Vehicle Replacement

So far so good, very competitive price thank you.

Mrs Lindsay Dancer

Alloy Wheel Insurance

Very helpful people seems good value cover.

Mr Robert Love

Combined Return to Invoice & Vehicle Replacement

Pleased

Mrs Suzanne Waugh

Contract/Lease Hire Gap

quick and easy to complete ... very good

Mr Russell Draycott

Contract/Lease Hire Gap

very easy to use website and a very cheap quote!

Miss Rujiba Akthar

Combined Return to Invoice & Vehicle Replacement

Just signed up but ease of doing that plus the reasonable fee compared to what is quoted at the dealer looks extremely good cover, which has the benefit of being transferrable.

Mr Neil Webb

Combined Return to Invoice & Vehicle Replacement

Such an easy and transparent service being offered, I have gained an extra year (5 instead of 4) and saved over £200 on what the dealer was quoting me. Excellent service thank you....

Mr Mark Simpson

Combined Return to Invoice & Vehicle Replacement

Happy to proceed - proof will be in the pudding if i have to make a claim.

Mrs Christine Cassidy

Contract/Lease Hire Gap

Good value

Mr Richard Davies

Contract/Lease Hire Gap

Easy to use

Mr Scott Ogden

Contract/Lease Hire Gap

It was a very clear and simple process,and competitively priced too

Mr Christopher Coppins

Contract/Lease Hire Gap

very easy

Mr Lee Micklewright

Contract/Lease Hire Gap

good price

Mr Steven Lawley

Contract/Lease Hire Gap

Mr Raphael Santos

Combined Tyre & Alloy

Mr Rob Starbuck

Contract/Lease Hire Gap

Straight forward to arrange cover

Mr Martin Tait

Alloy Wheel Insurance

The policy appears to be fine and the process of purchase was straightforward.

Mr Robert Harvey

Alloy Wheel Insurance

Very helpful sales team

Miss Jill Atkinson Mr Brian Chimes

Combined Return to Invoice & Vehicle Replacement

Have not got the policy yet but the customer service team were most pleasant and helpful. I hope they will be the same if I should be in the unfortunate position of having to make a claim.

Miss Jill Atkinson Mr Brian Chimes

Alloy Wheel Insurance

Brilliant service - first class

Mr Adam Garner

Combined Return to Invoice & Vehicle Replacement

The online process was very easy to complete and the information provided was very straight forward. I looked at a number of sites and yours was the most easiest to understand. I hope I won’t need to use your insurance but if I do I hope it is as easy as you say it will be many thanks

Mrs Tracey Ferguson-Black

Combined Return to Invoice & Vehicle Replacement

This is excellent value for money and great that you don't have to choose which policy to take as it covers you on all

Mrs Stacey Mitchell

Combined Return to Invoice & Vehicle Replacement

Very smooth and easy to complete the application.

Mr Phillip Jackson

Combined Return to Invoice & Vehicle Replacement

Easy to use website and good value for money

Mrs Tracey Macintosh

Combined Return to Invoice & Vehicle Replacement

Good so far.

Mr Simon O'Reilly

Combined Return to Invoice & Vehicle Replacement

Happy with the price, but cannot provide five stars as I'm unaware of how reliable the claims process will be.

Miss Lowri Lewis

Combined Return to Invoice & Vehicle Replacement

excellent cover and price and very easy website to use. Purchase of tis insurance is very straight forward

Mr Tony Clarke

Contract/Lease Hire Gap

Easy to use we site and competitive prices

Mr Derek Dodd

Combined Return to Invoice & Vehicle Replacement

Always great...and will always continue to use you :o)

Mr Kevin Owen

Combined Return to Invoice & Vehicle Replacement

4

Mr Ravikumar Kasetti

Combined Return to Invoice & Vehicle Replacement

happy thus far but all I've had to do so far is make payment!!!

Ms Sophie Frank

Combined Return to Invoice & Vehicle Replacement

Mr Paul Chandler

Combined Return to Invoice & Vehicle Replacement

good price

Mr Edgaras Kalpokas

Combined Return to Invoice & Vehicle Replacement

Easy to use, good price compared to main dealer.

Mrs Linda Leeding

Alloy Wheel Insurance

Great value as always

Miss Elizabeth Lister

Combined Return to Invoice & Vehicle Replacement

Web page good layout and easily understood.

Mr Michael Smith

Combined Tyre & Alloy

Very easy to set up insurance in several areas.

Mrs Julie Mcdermott

Combined Return to Invoice & Vehicle Replacement

Very Impressed

Mrs Victoria Golding

Combined Return to Invoice & Vehicle Replacement

Very slick and easy to use.

Mr Emil Marais

Combined Return to Invoice & Vehicle Replacement

Painless process and gave me confidence and comfort for the next 5 years

Mr Steven Fisher

Combined Return to Invoice & Vehicle Replacement

price was excellent and product much better than others on the market

Mrs SHIRLEY CHRISTIE

Combined Return to Invoice & Vehicle Replacement

Very simple to set up

Mr Richard Pinder

Combined Return to Invoice & Vehicle Replacement

Very reasonable price for full cover and very easy to arrange online.

Mr Paul Griffiths

Combined Return to Invoice & Vehicle Replacement

Very reasonable price for full cover and easy to arrange online.

Mr Max Griffiths

Combined Return to Invoice & Vehicle Replacement

Simple to follow, plenty of advice/explanation available through videos more attractive as do not need to choose the various options.

Mr Graham Howarth

Combined Return to Invoice & Vehicle Replacement

Very easy to use just what I was looking for ????

Miss Catherine Slater

Combined Return to Invoice & Vehicle Replacement

I am satisfied with the quote process and the ease of understanding and purchasing the policies. Yes I am happy with your policies, customer service and systems! :)

Mr Gary Denham

Total Loss Gap 365

Very easy to understand,no jargon.

Mr Mark Thomas

Combined Return to Invoice & Vehicle Replacement

ok

Mr ANDREW WARING

Scratch & Dent Insurance

Very quick and easy

Mr Nicholas Tyler

Combined Return to Invoice & Vehicle Replacement

Great

Mr Kyle McQueen

Combined Return to Invoice & Vehicle Replacement

EASY TO USE AND UNDERSTAND

Mr Michael ASHURST

Combined Return to Invoice & Vehicle Replacement

Good service

Mrs Sheena Middleton

Combined Return to Invoice & Vehicle Replacement

vERY QUICK & EASY

Mrs JEANETTE Mayers

Combined Return to Invoice & Vehicle Replacement

5

Mrs Jayne Walker

Combined Return to Invoice & Vehicle Replacement

Process for obtaining the insurance was painless. I will only know if I picked the best in the unfortunate event of needing it to pay out.

Mr Paul Fryer

Alloy Wheel Insurance

Easy to arrange a quote

Mr Shah Punwar

Combined Return to Invoice & Vehicle Replacement

good

Mr Scott Liddle

Combined Run Flat Tyre & Alloy

First class service Martin was very helpful in explain the policy ect

Mr Brian Powell

Combined Return to Invoice & Vehicle Replacement

Good service

Mr Steven Ray

Combined Return to Invoice & Vehicle Replacement

Really easy to use

Mr Adam Toogood

Combined Return to Invoice & Vehicle Replacement

quick and easy

Mr Keith Garbett

Contract/Lease Hire Gap

Competitive pricing for cover requested.

Mr Peter Jealous

Combined Return to Invoice & Vehicle Replacement

5

Mr Trevor Mills

Alloy Wheel Insurance

Site easy to use, but can't really give a rating without having made a claim. Would suggest this is bolted on via the claim process.

Miss Liz Oliver

Combined Tyre & Alloy

No experience of making a claim yet...

Mr Mark Greenhalgh

Contract/Lease Hire Gap

best price

Mr Henry Hughes

Combined Return to Invoice & Vehicle Replacement

Very smooth, easy to understand website and transaction process

Mrs Beverley Johnson

Combined Return to Invoice & Vehicle Replacement

So far ,so good. Thanks

Dr Paul CRAMP

Combined Return to Invoice & Vehicle Replacement

Good support from Customer Services in explaining the policy. Of course, this only relates to actual buying of insurance and not its application.

Mr Igor Kuczma

Combined Return to Invoice & Vehicle Replacement

Simple process, excellent price for required cover.

Mr Phillip Cooke

Combined Return to Invoice & Vehicle Replacement

Miss Chloe Gillespie

Combined Return to Invoice & Vehicle Replacement

Easy and painless to purchase

Mrs Jennifer Lambourne

Combined Return to Invoice & Vehicle Replacement

Very competitive price and quick and easy process to buy

Mr Paul Winter

Contract/Lease Hire Gap

Very Happy

Mr Paul Mordey

Combined Return to Invoice & Vehicle Replacement

Just purchased cover on the phone as I wanted to pay monthly. Outstanding customer service - everything fully explained and customer advisor was exceptional!

Mr Alistair Fenemore

Contract/Lease Hire Gap

Simple system to operate; clear guidance for my first experience of gap insurance; and very competitive price. Also felt assured that I was dealing with a genuine reputable organisation. Thank you and well done!

Mr Howard Sanders

Combined Return to Invoice & Vehicle Replacement

5

Mr Graham Lang

Contract/Lease Hire - £25k Limit

Web site easy to use and policy is competitive.

Mr Ken Courtney

Combined Return to Invoice & Vehicle Replacement

Apologies i require more time to actually rate the policies

Mr Peter Daly

Combined Tyre & Alloy

Exceptionally happy with the cover on offer, the price, and the very helpful information and feedback provided by your support team.

Mr John Newman

Combined Return to Invoice & Vehicle Replacement

completing application was easy. Can't comment of anything else as not used customer service yet!

Miss Clare Little

Combined Return to Invoice & Vehicle Replacement

Found the 3-in-1 cover with no upper limit on payout simple and easy to understand. It potentially gives the customer the best deal for a competitive price, with (hopefully) limited no zero potential that the customer will choose the wrong cover and ultimately find themselves "out of pocket" should the worst happen.

Mr Antony White

Combined Return to Invoice & Vehicle Replacement

Thank you quick simple and easy

Mr Andrew Bithell

Combined Return to Invoice & Vehicle Replacement

Very good so far.

Mr Colin Ward

Combined Return to Invoice & Vehicle Replacement

Very simple, very competitive, and seems to be the most comprehensive policy out there. Thanks for making it easy... Hopefully we don't need to speak again until the next new car!! :-D

Mr Jonathan Rudling

Combined Return to Invoice & Vehicle Replacement

Excellent Service

Mr Matthew Davies

Combined Return to Invoice & Vehicle Replacement

very easy to use site very competitive price very happy

Mr Peter Kolendo

Combined Return to Invoice & Vehicle Replacement

Excellent service

Mrs Katrina Hope

Scratch & Dent Insurance

Mr Danial Parker

Combined Return to Invoice & Vehicle Replacement

All good. Lets hope it's smooth if I ever need to claim!

Mr Danial Parker

Combined Return to Invoice & Vehicle Replacement

Much better policy, far fewer restrictions and saved over £120 on nearest equivalent from other quotes!

Mr Henry Fielden

Combined Return to Invoice & Vehicle Replacement

thanks

Mr Rajiv Chudasama

Combined Return to Invoice & Vehicle Replacement

I could not find another policy like this anywhere else online, provides peace of mind at a fantastic price. Excellent customer service too. 5*

Mr David Kenney

Combined Return to Invoice & Vehicle Replacement

5

Mrs Anita Mary Ingham

Combined Return to Invoice & Vehicle Replacement

Easy website to navigate and got a quote I was looking for.

Mrs Susan Charles

Combined Return to Invoice & Vehicle Replacement

A very pleasant and helpful company with clear speaking staff that were keen to provide the help that I needed. I felt like a valued customer

Miss Elita Boon

Combined Return to Invoice & Vehicle Replacement

Mr Stephen Cook

Combined Return to Invoice & Vehicle Replacement

very easy to use.

Mrs Beverley Clarke

Combined Return to Invoice & Vehicle Replacement

too early to tell.

Mr Richard Maczka

Combined Return to Invoice & Vehicle Replacement

Very clear site - best that I looked at. A competitive price and very easy to purchase. Hope I never have to use it!!

Dr Mark Owen

Combined Return to Invoice & Vehicle Replacement

Easy to use and understand

Mrs Jacqueline Johnson

Combined Return to Invoice & Vehicle Replacement

Competitive pricees, quick and easy too.

Miss Karen Burnell

Combined Tyre & Alloy

Very competitive and helpful staff

Mr Brian Hiare

Combined Return to Invoice & Vehicle Replacement

5

Mr Mark Day

Contract/Lease Hire Gap

Website is nice and clear

Mr Jeremy Friend

Combined Return to Invoice & Vehicle Replacement

Very clear website. Easy transaction. Far cheaper than dealer quotation

Mr Ian Huggett

Combined Return to Invoice & Vehicle Replacement

i have looked at a lot of different companys and I think total loss is one of the best for value

Mr Graeme Harvie

Combined Return to Invoice & Vehicle Replacement

OK

Mr Jonathan Walter

Combined Return to Invoice & Vehicle Replacement

Easy to use web site

Mrs Brenda Watson

Combined Tyre & Alloy

Policy clear and easy to read and all the systems worked. When I phoned customer service to ask several questions about the policy, the people I spoke to were always helpful. The real test of Total Loss Gap will be if I make a claim and how that goes.

Mr Graham Hailes

Combined Return to Invoice & Vehicle Replacement

A quick, easy and clear process from start to finish.

Mrs Kerry Dedman-Riddell

Combined Return to Invoice & Vehicle Replacement

A good price for a 5 year policy and very easy to buy online. I cannot comment on how good they will be if they have to pay out as I am hoping never to need to claim.

Mr David Shuttleworth

Combined Return to Invoice & Vehicle Replacement

Very easy to set

Mrs Charulata Patel

Combined Return to Invoice & Vehicle Replacement

GOOD

Mr Kevin Holder

Contract/Lease Hire Gap

very easy to set up and very good value!

Mr Kevin Payne

Combined Return to Invoice & Vehicle Replacement

Straight forward application. Hopefully never needed

Mr Gary Ashton

Combined Return to Invoice & Vehicle Replacement

Mr David Miller

Combined Return to Invoice & Vehicle Replacement

Easy to arrange and much cheaper than main dealer offer

Mr Tim Bradford

Combined Return to Invoice & Vehicle Replacement

Miss Samantha Carter

Contract/Lease Hire Gap

Mr Simon Wyatt

Combined Return to Invoice & Vehicle Replacement

Very simple and clear process to purchase with a reasonable Policy price. Hopefully I will never actually find out how good the claims side is

Mr Greg Harrington

Combined Return to Invoice & Vehicle Replacement

Easy to navigate the website

Mr Keith Welsh

Combined Return to Invoice & Vehicle Replacement

Fast and easy arrangement, thank you

Miss Therese Strom

Combined Return to Invoice & Vehicle Replacement

Very Good.

Mrs Sharon Boyce

Combined Return to Invoice & Vehicle Replacement

Helpful staff member answered my queries by telephone, thank you

Mr Daniel Connor

Combined Return to Invoice & Vehicle Replacement

So easy even for a technophobe like me

Mrs Janet Drew

Combined Return to Invoice & Vehicle Replacement

Clear explanation of cover. Easy to use website. Competitive price. Easily half the price of car sales product.

Miss Julie Horsnell

Combined Return to Invoice & Vehicle Replacement

good

Miss JULIA MICHALAK

Combined Return to Invoice & Vehicle Replacement

Most competitive and easy to set up

Mr Andrew Cree

Combined Return to Invoice & Vehicle Replacement

easy to use

Mr Peter Ready

Combined Return to Invoice & Vehicle Replacement

Easy to use site - good price.

Mrs Jemma Lawson

Combined Return to Invoice & Vehicle Replacement

Website is very easy to use and coverage appears to be exactly what I need.

Miss Nicola Taylor

Combined Return to Invoice & Vehicle Replacement

order process was good and best price i could find

Mr Damien Hopton

Combined Return to Invoice & Vehicle Replacement

thanks

Mrs Carol Bennett

Scratch & Dent Insurance

Purchased 3 insurances from this company. As far as I can see after much research, they are offering very good policies at very competitive rates. Spoke to Martin with a few queries, he was professional, knowledgeable and personable.

Mr Mark Whelband

Combined Return to Invoice & Vehicle Replacement

Very helpful on phone when I rang with a query about changing registration number on a gap insurance policy.

Mrs Julie Harvey

Combined Return to Invoice & Vehicle Replacement

This was a very simple process to complete and easy to understand. Should we ever need to claim I hope the process will be a simple.

Mr Stuart George Masterson

Combined Return to Invoice & Vehicle Replacement

VERY GOOD

Mr Nathan James

Contract/Lease Hire Gap

fast efficient service

Mr Ghazanfar Iqbal

Combined Return to Invoice & Vehicle Replacement

Good so far

Mrs Marggie Atunrase

Contract/Lease Hire Gap

Great customer service via website and telephone. Very helpful. Thank you.

Mr Shane Swannick

Combined Return to Invoice & Vehicle Replacement

Mr ROY LANCASTER

Combined Return to Invoice & Vehicle Replacement

very simple to use and understand

Mr Vaughan Rudd

Combined Return to Invoice & Vehicle Replacement

Can’t tell yet

Mr Jamie Norman

Combined Return to Invoice & Vehicle Replacement

Price is good

Mrs Linda Fortt

Combined Return to Invoice & Vehicle Replacement

Mr Neil Purcell

Combined Return to Invoice & Vehicle Replacement

Easy online setup. 2 phone queries answered to give me clear information.

Mr MICHAEL BAKER

Combined Return to Invoice & Vehicle Replacement

great price and straight forward to set up

Mr James Brechin

Combined Return to Invoice & Vehicle Replacement

Very easy process without jargon to complete the policy

Mr Andrew Nicholas

Contract/Lease Hire Gap

Very good & efficient and seems a fair price

Mr Adam Pettit

Contract/Lease Hire Gap

So far very happy, cost is good, customer service rep was very helpful

Mrs Niki Kelleher

Combined Return to Invoice & Vehicle Replacement

Clear, easy to use site.

Miss Daniella Watson

Contract/Lease Hire Gap

Very easy and good value

Mr Nick Grant

Combined Return to Invoice & Vehicle Replacement

Easy to get a quote and purchase

Miss Natalie Dunn

Contract/Lease Hire Gap

Great help on the customer service phone line and quick and easy to buy on line.

Ms Catherine Cross

Combined Return to Invoice & Vehicle Replacement

Ok so far........

Mr Phillip Lewis

Combined Return to Invoice & Vehicle Replacement

Great so far..website easy to use

Ms Zoe Gibbs

Combined Run Flat Tyre & Alloy

Systems for getting a quote are very good and simple to use

Mr Andrew Jakusz-Gostomski

Combined Return to Invoice & Vehicle Replacement

The price quoted was by far and away the best I could find and the fact it is transferable in the future is fantastic

Mr Paul Deeney

Combined Return to Invoice & Vehicle Replacement

Not the cheapest but the easiest package for me. Haven't deal with customer services and your website was easy to navigate.

Mrs Beverley Davies

Combined Return to Invoice & Vehicle Replacement

5

Mr Makhan Sidhu

Combined Return to Invoice & Vehicle Replacement

All good.

Mr Mark Jackson

Combined Return to Invoice & Vehicle Replacement

Easy to navigate through web site and pick out the relevant and key points needed to decide and proceed with purchase

Mr David Wiles

Combined Return to Invoice & Vehicle Replacement

so easy and qiuck to use

Mr Paul Wigmore

Combined Return to Invoice & Vehicle Replacement

The purchasing process was very efficient, informative and at a fair price - You will only really know if the insurance is good/great if a claim is made (which I hope I don't have to)

Mr Neil Mellings

Contract/Lease Hire Gap

Very good, easy to use and a really good price

Mrs Mandy Varley

Combined Return to Invoice & Vehicle Replacement

Fantastic. Easy to use website. And very helpful team members from the 2 times I've called!!!

Mr Devan Distance

Combined Return to Invoice & Vehicle Replacement

Very happy with the product and the price, cheapest and best cover I have found on the internet.

Mr Paul Watts

Combined Return to Invoice & Vehicle Replacement

5

Mrs Vesela Gurgutova

Combined Return to Invoice & Vehicle Replacement

Straightforward system to use. Whilst not the cheapest quote available, the detail in your policy explanation left me most confident.

Mr Harry Bartle

Combined Return to Invoice & Vehicle Replacement

Easy website to access. Key policy and facts clearly labelled. The key is in the use of the service and making a claim, hope it is just as easy???

Miss Mina Harry

Combined Return to Invoice & Vehicle Replacement

Immediate e-mail response to query

Mr Ashok Malhotra

Combined Return to Invoice & Vehicle Replacement

very easy fast and efficient service

Mr James Austin

Combined Return to Invoice & Vehicle Replacement

The website is very clear and the purchase process was smooth enough, however the proof would be if i had to claim against the policy

Mr Wayne Allen

Contract/Lease Hire - £25k Limit

easy to use

Mr Pelham Brewer

Combined Return to Invoice & Vehicle Replacement

very good quick service

Mr Steven Massey

Combined Return to Invoice & Vehicle Replacement

Mr Ramone Williams

Combined Return to Invoice & Vehicle Replacement

very easy to understand your web site and also your policies

Mr Robert Alexander ROBINSON

Combined Return to Invoice & Vehicle Replacement

Happy at the moment. I hope I do not have to claim but I will see what happens if I do. I had difficulty deciding on the best policy for me.

Mr David L Koten

Combined Return to Invoice & Vehicle Replacement

I looked at many GAP Insurance websites but I felt this one offered the best value for the cover offered, it is good to have the three options available if required (which I hope I will not need to do!)

Mrs Deborah Walker

Combined Return to Invoice & Vehicle Replacement

Efficient and easy to understand policy.

Mr Scott Marshall

Combined Return to Invoice & Vehicle Replacement

Easy to apply. Good value cover

Mr Ian Dawkins

Alloy Wheel Insurance

good service well explained , have gap cover already with this company

Mr Derek Keir

Alloy Wheel Insurance

unknown at this time, easy wording, but proof in any claims process experience

Mrs Lauren Forrest

Combined Return to Invoice & Vehicle Replacement

very easy to set up and a very good price

Mrs Diane Mckeith

Combined Return to Invoice & Vehicle Replacement

Good

Mr Mark Whelband

Combined Return to Invoice & Vehicle Replacement

My car was written off recently and I made a claim through my gap insurance. The claims process was very easy and payment was made quickly once I had provided all the required documents. I now have a new car and have bought a new policy from Total Loss Gap. N Joseph

Nikisha Joseph

Combined Return to Invoice & Vehicle Replacement

good quick service

Dr Ruhan Nasir

Combined Return to Invoice & Vehicle Replacement

Excellent and easy to set up. Have used you before. Thanks

Mrs Rachel Bassindale

Combined Return to Invoice & Vehicle Replacement

Easy purchase, hope I don't have to make a claim.

Mr Douglas Taylor

Combined Return to Invoice & Vehicle Replacement

Easy website, best price, and seemingly sound recommendations. Proof will be in the pudding if ever have to make a claim. Some websites prepopulate the car details and registration date if you input the reg number. i would have liked to have seen comments frorm those who had made successful claims albeit money supermarket rates them. it is not true that most insurers will fund a brand new care in the first year in the event of write-off (admiral who are my insurer only pay the market value)

Mr Jason Denny

Contract/Lease Hire Gap

great clear help when called

Mr Martin Beckingham

Contract/Lease Hire Gap

Seems a good value policy much more competitive than the main dealer

Mrs Laura Reuben

Contract/Lease Hire Gap

Great telephone support also!

Mr Rikesh & Dilvinder Bhatt

Contract/Lease Hire Gap

Very easy to fill in on line and get cover.

Mr Gary Shaw

Combined Return to Invoice & Vehicle Replacement

Good service

Mr Ian Jackson

Combined Return to Invoice & Vehicle Replacement

Excellent policies. We'll see if they live up to them in practice.

Miss Alansa Garner

Combined Return to Invoice & Vehicle Replacement

Mr Ramone Williams

Combined Return to Invoice & Vehicle Replacement

Great website and good prices

Mr Fitzroy Connor

Combined Return to Invoice & Vehicle Replacement

policy well exsplained and met my requirements.

Mr William Dawson

Combined Return to Invoice & Vehicle Replacement

So far so good , easy to select and purchase . I guess the proof will be if i ever have to claim !!

Dr Steve Taylor

Combined Return to Invoice & Vehicle Replacement

Easy process

Mrs Jayne Howle

Combined Return to Invoice & Vehicle Replacement

Signing up was easy and painless. Only time will tell further if a claim is made, hopefully that will never happen.

Mr Christopher Easton

Combined Return to Invoice & Vehicle Replacement

5

Mr Chris Ball

Combined Return to Invoice & Vehicle Replacement

Spoke to ***** a few months back. Explained everything to me, didn't push me into buying anything. At the time was just making enquires, and comparing it to what else was out there. Very please with the Return to Invoice / VRI cover and price.

Mr Paul Matthews

Combined Return to Invoice & Vehicle Replacement

Went through a broker who directed me to the Total Loss Gap website. Policies were very competitively priced and offer better protection that the rivals.

Mr Hitesh Rawal

Combined Return to Invoice & Vehicle Replacement

very good fast efficient service

Mr Robert Winstone

Combined Return to Invoice & Vehicle Replacement

An excellent, competitively priced product with the added option of deferring that start date - useful given that most comprehensive insurance providers will provide a brand new vehicle if written off on the first year

Mr Robert Vipond

Combined Return to Invoice & Vehicle Replacement

So easy to do business with, a real pleasure when compared to a lot of internet sites.

Mr Richard Mower

Combined Return to Invoice & Vehicle Replacement

Very good value v the market and dealers

Mr Barry Page

Combined Return to Invoice & Vehicle Replacement

I made a call asking about GAP insurance, very helpful customer services, sent me quote by email and Ive now purchased this. Thanks. Excellent service

Miss Erika Maybury

Combined Return to Invoice & Vehicle Replacement

happy

Mr Jack Pritchard

Combined Return to Invoice & Vehicle Replacement

Nce and easy to do and fantastic price!

Mr Dominic Moccia

Combined Return to Invoice & Vehicle Replacement

Great price and policy includes everything

Mr Benjamin Taylor

Combined Return to Invoice & Vehicle Replacement

Website very easy to use. Quote competitive.

Mrs Kathryn Platt

Total Loss Gap 365

Mrs Lucy Dobb

Combined Return to Invoice & Vehicle Replacement

Happy with service so far, hopefully I will not have to claim

Mr Bryan Phillips

Combined Return to Invoice & Vehicle Replacement

Very clear and precise to the point I thought there was a catch - checked everything and seems ok. Hope I never have to use it!

Mr Clive Allen

Combined Return to Invoice & Vehicle Replacement

Easy to use.

Mr Craig Pye

Combined Return to Invoice & Vehicle Replacement

Very easy & comprehensive package

Mr Alan Turner

Combined Return to Invoice & Vehicle Replacement

Having shopped around the policy I have selected appears to be extremely good value for money.

Mr Patrick Bunkle

Combined Return to Invoice & Vehicle Replacement

very easy

Mrs Zoe Edwards-Coyle

Contract/Lease Hire Gap

5

Mr JAMES ROUTLEDGE

Combined Return to Invoice & Vehicle Replacement

all good.

Mr Parichay Jindal

Combined Return to Invoice & Vehicle Replacement

Very easy hope I never have to use it!

Mrs Pauline Scott

Combined Return to Invoice & Vehicle Replacement

Website very easy to use, straight forward application process. Very clear

Mrs Jacqui Dunderdale

Combined Tyre & Alloy

Great site and good value it appears

Mrs Hayley Bell

Combined Return to Invoice & Vehicle Replacement

very easy

Mr Gary Davies

Combined Return to Invoice & Vehicle Replacement

Saved £250 from dealer

Mr Michael Colley

Combined Return to Invoice & Vehicle Replacement

Very good to deal with!

Miss Katie Hill

Combined Return to Invoice & Vehicle Replacement

Really easy to use

Mrs Samantha Simpson

Alloy Wheel Insurance

Mrs Lynn SMout

Scratch & Dent Insurance

Mrs Lynn SMout

Contract/Lease Hire Gap

Good Service and price

Mrs Deborah Smith

Combined Return to Invoice & Vehicle Replacement

Husband is a current customer we are happy with the service offered

Mrs Sheila Iggo

Combined Return to Invoice & Vehicle Replacement

Easy process, best price.

Dr Ikechukwuka Nwachukwu

Combined Return to Invoice & Vehicle Replacement

So easy to deal with and as a bonus no charge for credit cards.

Carol Legge

Combined Return to Invoice & Vehicle Replacement

Very clear and easy to follow instructions

Mr Ron Jarvis

Contract/Lease Hire Gap

Good price. Easy to use.

Miss Catherine Swallow

Combined Return to Invoice & Vehicle Replacement

Clear website and the T&Cs, policy document, etc. all look clear and straightforward too. I hope I shall never have to use this policy, but good to have peace of mind that it's there just in case. Price was just over half what the MINI dealership wanted to charge, and their policy only covered finance shortfall settlement or purchase price, whereas Total Loss GAP provides a Replacement Car cost policy which is much better.

Mrs Michelle Chury

Combined Return to Invoice & Vehicle Replacement

No problems

Mrs Elisabeth Barrow

Combined Return to Invoice & Vehicle Replacement

Miss Kathryn Hopkins-Morgan

Combined Return to Invoice & Vehicle Replacement

Easy to use site

Mr Toby Hartshorn

Combined Return to Invoice & Vehicle Replacement

Transparent !! Easy options !! Good Prices !!

Mr Venkata G R Potamsetti

Combined Return to Invoice & Vehicle Replacement

Pretty straight forward to use on line and the quotation was good.

Mr Alan Rowan

Combined Return to Invoice & Vehicle Replacement

was quick and easy

Mrs Tracy Bowdidge

Combined Return to Invoice & Vehicle Replacement

Extremely efficient web site, very easy to use and good value compared to others.

Mrs Yvette Young

Alloy Wheel Insurance

Easy to buy

Mr Qamar Ahmed

Combined Return to Invoice & Vehicle Replacement

Very good price easy to complete on line

Mrs Denise HUTCHISON

Combined Return to Invoice & Vehicle Replacement

Easy to purchase and explicit details of product.

Mr Michael Cunningham

Combined Return to Invoice & Vehicle Replacement

Quick and easy

Mr Jamie Adams

Combined Return to Invoice & Vehicle Replacement

Let's hope I never have to use it

Mr Eamonn Harnett

Combined Tyre & Alloy

Competitive rate and clear policy terms

Mrs Shobha Sajeesh Nair

Combined Return to Invoice & Vehicle Replacement

Easy web site to use.

Mr Beryl Peckham

Alloy Wheel Insurance

GOOD

Mr Imran Mahmood

Combined Return to Invoice & Vehicle Replacement

Miss Melva Tyeson

Combined Return to Invoice & Vehicle Replacement

Good uncompilcated set up

Mr Stephen Kelly

Combined Tyre & Alloy

Easy website

Ms Eva Castillo

Combined Return to Invoice & Vehicle Replacement

Very quick and easy!

Mr Kevin Smith

Alloy Wheel Insurance

5

Mr Mark Pickersgill

Contract/Lease Hire Gap

Ms Catherine Hills

Contract/Lease Hire Gap

very helpful man when i rang the main number who then sent to me my quote.

Mr Stuart McBrearty

Combined Return to Invoice & Vehicle Replacement

Great product

Mrs Anita Gurd

Contract/Lease Hire Gap

Very quick and easy to use website with cheap insurance

Mr Glenn Cook

Combined Return to Invoice & Vehicle Replacement

Thanks

Mr Trevor Pawson

Combined Return to Invoice & Vehicle Replacement

Ms Judith Davis

Combined Return to Invoice & Vehicle Replacement

Quick and easy online process

Mr Kenneth Morris

Combined Tyre & Alloy

Policies look good and the sign up process easy

Mr Adrian McCarthy

Contract/Lease Hire Gap

Clear and easy to use. 20% cheaper than competitors

Mr Tomasz Jakub Pupkowski

Contract/Lease Hire Gap

Easy to order online- and significantly the best price found

Miss Claire O' Neill

Alloy Wheel Insurance

Very easy on line procedure to use

Mr Edward McDougall

Contract/Lease Hire Gap

5

Mr Michael Lethbridge

Combined Return to Invoice & Vehicle Replacement

Mr Roger Baker

Total Loss Gap 365

Excellent web site, can't comment beyond that!

Mr Maurice Faircloth

Contract/Lease Hire Gap

Very efficient service provided.

Mr Paul Sandford

Combined Return to Invoice & Vehicle Replacement

GREAT WEB SITE GREAT PRODUCT

Mr Mark Jackaman

Contract/Lease Hire Gap

good online experience

Mr Steven Backhouse

Combined Run Flat Tyre & Alloy

I have now taken out two GAP policies with Total Loss Gap, one for my car and one for my wife's. The procedure is easy and informative, and the prices very competitive, especially when compared to those of my lease broker. I can't comment on making a claim as, fortunately, I haven't had to do so. Hopefully it will be easy, and painless, as the original application.

Combined Return to Invoice & Vehicle Replacement

5

Mr Keith Plumb

Combined Return to Invoice & Vehicle Replacement

I work for a motor dealer and I cannot match this price for the same level of cover.

Mr Terry Connor

Combined Return to Invoice & Vehicle Replacement

Simple ordering process... hopefully will not have to use ever, but we'll then see if that aspect is also so simple!

Mr Minesh Mistry

Combined Return to Invoice & Vehicle Replacement

Policy looks good, prices are good compared with others, can't comment on the rest as my fist experience :)

Mr Andy Stevens

Combined Return to Invoice & Vehicle Replacement

THANKS

Mr Milen Milanov

Combined Return to Invoice & Vehicle Replacement

quick and easy

Mr Dean Ward

Combined Return to Invoice & Vehicle Replacement

Very easy to use.

Mrs Maria Monaghan

Combined Return to Invoice & Vehicle Replacement

Excellent

Mrs Lisa Peat

Alloy Wheel Insurance

Very simple good product easy to purchase

Mr Jaime Fensome

Scratch & Dent Insurance

BEST

Mr Sunil Daniel

Alloy Wheel Insurance

Mr Zachery Towns

Combined Return to Invoice & Vehicle Replacement

Mr Simon Smith

Combined Return to Invoice & Vehicle Replacement

Seems pretty easy and quick to set up, so lets hope the service if and when required is as good

Mrs Lynn Irwin

Contract/Lease Hire Gap

Mr Ferdoos Amin

Combined Return to Invoice & Vehicle Replacement

I found this site very easy to use and the correspondence was quick too.

Mrs Carole Tierney

Combined Return to Invoice & Vehicle Replacement

Brilliant - great web site and easy to use, super value!

Mr Graham Fleet

Combined Return to Invoice & Vehicle Replacement

Very good. Easy to use.

Mrs Jamie Stokes

Combined Return to Invoice & Vehicle Replacement

Only just signed up, but easy to do on internet

Mr Derek Ezekiel

Combined Return to Invoice & Vehicle Replacement

Reserve judgement until I've fully read the policy information once provided.

Miss Tracey Bowron

Contract/Lease Hire Gap

Can’t knock the price, what the policy covers or the process of buying. Proof of the product wiould be if I have to make a claim which I very much hope I never experience!

Mr Mark Bagley

Combined Tyre & Alloy

Easy website, good information and competitive policy and prices.

Mr Brendan Hill

Combined Return to Invoice & Vehicle Replacement

Mrs Alison Johnson

Combined Return to Invoice & Vehicle Replacement

Web site very easy to use no one knows what the company is like until they need to make a claim but so far very good Thank you

Mrs Gillian Forrester

Alloy Wheel Insurance

Good site

Mr Peter Hull

Combined Return to Invoice & Vehicle Replacement

very easy to understand

Mr Niraj Haria

Combined Return to Invoice & Vehicle Replacement

Great service. I would recommend you to others.

Miss Nikisha Joseph

Alloy Wheel Insurance

quick easy and really easy to understand and best of all excellent value for money (hopefully, not used it and hopefully don't have to)

Mr Colin Fowler

Scratch & Dent Insurance

As sold

Mr Roger Moreland

Combined Return to Invoice & Vehicle Replacement

Very efficient site and very helpful on phone

Mr Michael Day

Combined Return to Invoice & Vehicle Replacement

Quick and easy to set up and had good reviews and was cheaper than any other quotes I could find, although it was difficult to find any reviews where the person had actually made a successful claim so fingers crossed if I have to they are good.

Miss Sophie Harris

Combined Return to Invoice & Vehicle Replacement

First time dealing with company therefore have no experience to review

Mr Alan Kay

Combined Return to Invoice & Vehicle Replacement

Website simple enough to navigate. Happy with cost,. Hope never to have to use it!

Mr PHILIP MOORE

Combined Return to Invoice & Vehicle Replacement

Very Good Service!

Mr Tom Rothwell

Combined Return to Invoice & Vehicle Replacement

Quick and easy to use

Mr RICHARD PRING

Combined Return to Invoice & Vehicle Replacement

Easy to deal with

Mrs Beverley Whiteside

Combined Return to Invoice & Vehicle Replacement

Great website, easy to use, good customer service.

Mr Gordon Ritchie

Combined Return to Invoice & Vehicle Replacement

An easy to use website with no "goobledygook" to wade through - even the Terms & Conditions are concise. The cover offered is more comprehensive than other providers, and significantly cheaper than I was quoted at the dealership. Fingers crossed I will never need to make a claim but I hope that procedure would be equally efficient.

Mrs Anne Jones

Combined Run Flat Tyre & Alloy

Very helpful when I rang and asked questions prior to purchase. The policy seems to be all I require at a very reasonable price

Mr Kevin Peach

Combined Return to Invoice & Vehicle Replacement

A very simple and efficient process to gain a competitive cover for vehicle gap insurance

Mrs SOUSSAN HOSSEINI-SECH

Combined Return to Invoice & Vehicle Replacement

Happy

Mrs Nicola Francis

Combined Tyre & Alloy

So far so good

Miss JIAYUE WU

Contract/Lease Hire Gap

Very easy to follow, was feeling a bit anxious about the whole process but simple and clear.

Mrs Helen Caspall-Peck

Combined Return to Invoice & Vehicle Replacement

Thank

Mr Fereidon Ramezankhani

Contract/Lease Hire Gap

Mr Daniel Hopkinson

Combined Return to Invoice & Vehicle Replacement

Pretty easy to understand however the option is there if you are concerned about small print scams.

Mr Antony Summers

Scratch & Dent Insurance

Excellent customer service

Mr Gay Giannitelli

Total Loss Gap 365

So far, so good.

Mr Ian Shapey

Combined Return to Invoice & Vehicle Replacement

Very happy. Cheapest quote thanks a lot.

Mr Geoffrey Curd

Contract/Lease Hire Gap

5 Very Happy

Mr Bruno Rigolli

Combined Return to Invoice & Vehicle Replacement

Great Price!

Ms Romana Arshad

Combined Return to Invoice & Vehicle Replacement

V Good

Mrs Moira Edkins

Combined Return to Invoice & Vehicle Replacement

Mr Barney Finegan

Combined Return to Invoice & Vehicle Replacement

Great! Easy to use website. Clear and to the point.

Mr Jasvinder Singh Rehal

Combined Return to Invoice & Vehicle Replacement

Quick and easy to use.

Mrs Laetitia Carman

Combined Return to Invoice & Vehicle Replacement

Price very good but until claim or customer services get involved I cant really comment more...Thank you

Mrs Sarah Turner

Combined Return to Invoice & Vehicle Replacement

good price, seems like good cover - hope I never need to use it though.

Mr David Beck

Contract/Lease Hire Gap

Very easy and simple to use

Mr Martin Beckingham

Alloy Wheel Insurance

I have not had this type of insurance before so I called customer services for an explanation before purchasing. Everything was explained well and a fantastic experience overall. Also the policy was substantially cheaper than what was on offer at the garage where I purchased the car from.

Mr Robert Guest

Combined Return to Invoice & Vehicle Replacement

very easy to apply and register

Mr David Hargreaves

Contract/Lease Hire - £25k Limit

Mr Sundeep Kumar

Combined Return to Invoice & Vehicle Replacement

Online process easy but not yet had experience of customer services

Mrs Beverley Young

Contract/Lease Hire Gap

Good value

Miss Marsha Gray

Contract/Lease Hire Gap

so far, so very good value

Mr Dominic Hart

Combined Return to Invoice & Vehicle Replacement

Straightforward service.

Ms Rebecca Fuller

Combined Return to Invoice & Vehicle Replacement

Have only just took out the policy - happy with the ease of online application.

Mrs Dorothy Woodgate

Combined Return to Invoice & Vehicle Replacement

at a later date.

Mrs RANJULA KANTARIA

Combined Return to Invoice & Vehicle Replacement

Good policy with unlimited cover, easy to use website and prompt reply to a query before purchasing the policy.

Mr Ross Fletcher

Combined Return to Invoice & Vehicle Replacement

Good experience thankyou

Mr Michael Parker

Combined Return to Invoice & Vehicle Replacement

Found out from a friend that this is MUST have insurance cover for a new car bought on PCP. Quick and easy to use site with clear details of what is covered. Great that Total Loss allow up to 5 years and combined cover which was ideal for me. And so much cheaper than dealers GAP! I hope I never have to use the cover but can sleep at night now! David W

Mr David Woodhouse

Combined Return to Invoice & Vehicle Replacement

Very quick and efficient online booking process, very competitive quote for total loss gap insurance.

Mr Tom Appleby

Alloy Wheel Insurance

It would be good to see a combined option for alloy cover and scratch and dent cover

Mr Stephen Duke

Alloy Wheel Insurance

Easy Peesey!

Mr Paul Chandler

Combined Return to Invoice & Vehicle Replacement

good

Mr Gary Smith

Combined Return to Invoice & Vehicle Replacement

Very happy with the price of the policy - hopefully we won't need to use it though!

Mr John Cobb

Contract/Lease Hire Gap

Good quick service

Mrs Victoria Smith

Combined Return to Invoice & Vehicle Replacement

Very good policy, very easy to purchase on the internet

Mr David Bersey

Combined Return to Invoice & Vehicle Replacement

All good so far...

Mr Chris Wrad

Contract/Lease Hire Gap

good and easy quoting

Miss Sophie Venables

Combined Return to Invoice & Vehicle Replacement

Very good service

Mr Errol Gooding

Combined Return to Invoice & Vehicle Replacement

Very easy to obtain and understand the very competitive quote and equally as easy to then purchase it

Mr Stephen Knowles

Contract/Lease Hire Gap

Good

Miss J Beaumont

Combined Return to Invoice & Vehicle Replacement

Very easy to use , variety of options , well priced and a lot cheaper than that offered by the dealer saved £250

Mr James Russell

Combined Return to Invoice & Vehicle Replacement

So far so good. Reasonable price and clearly laid out terms.

Mr Christopher Moncaster

Combined Return to Invoice & Vehicle Replacement

Quick and easy purchase at a very good price

Mrs Tracy Harrison

Total Loss Gap 365

5

Mrs Robina Day

Combined Return to Invoice & Vehicle Replacement

good

Mr Ameya Kirtane

Combined Return to Invoice & Vehicle Replacement

very happy- easy to use

Mr WILLIAM HAGAN

Combined Return to Invoice & Vehicle Replacement

Great

Mr Colum Donaghy

Contract/Lease Hire Gap

So much cheaper than the dealer and very easy to set up.

Mr Mark Jones

Combined Run Flat Tyre & Alloy

Website easy to follow and I was given addition advice/assurance when I phoned. The person I dealt with was very knowledgeable and helpful.

Mrs Jacquilyn Shuttleworth

Contract/Lease Hire Gap

5

Mrs Alison Theobald

Combined Return to Invoice & Vehicle Replacement

I'll tell you how satisfied I am if I have to claim

Mr Cliff McLoughlin

Combined Return to Invoice & Vehicle Replacement

Easy and intuitive website. Cover has given me peace of mind. I checked the majority of Gap Insurers and this was by the cheapest quote.

Miss Abigail Boyson

Combined Return to Invoice & Vehicle Replacement

Obviously having only just taken the policy out I cannot speak for how your customer service will be if I need to make a claim, but buying, etc. was very easy.

Mr Mark Forrest

Combined Return to Invoice & Vehicle Replacement

5

Mr Clifford Ellis

Combined Return to Invoice & Vehicle Replacement

Very simple and easy website to use even for someone like me.

Miss Elizabeth Wilkins

Combined Return to Invoice & Vehicle Replacement

Good service and excellent value

Dr Amit Pannu

Scratch & Dent Insurance

Scratch and Dent Insurance. Purchasing the policy was fine: easy and quick. If I ever need to use, I hope the experience will be a good. Slightly puzzled why I wouldn't be covered for the first 30 days considering it's a new car from a dealer. For now, I hope I don't need it for the first 30 days... fingers crossed

Mr Roy Whiteley

Combined Return to Invoice & Vehicle Replacement

5

Mrs Carole Saffery

Motor Excess Insurance

Very efficient service

Ms Eleanor Kay

Combined Return to Invoice & Vehicle Replacement

Mr Stephen Millwe

Combined Return to Invoice & Vehicle Replacement

GAP insurancevery quickly and easily arranged

Mr Robert Davison

Contract/Lease Hire Gap

good

Mr John Savidge

Combined Return to Invoice & Vehicle Replacement

Prompt & efficient online service with an excellent value product

Mr Guy Abbey

Combined Return to Invoice & Vehicle Replacement

Simple process, very competitive prices for great insurance cover

Miss Joanne Wooldridge

Contract/Lease Hire Gap

Very helpful on the phone

Mr Chris Gee

Combined Return to Invoice & Vehicle Replacement

So far so good. I paid £156 for three year GAP insurance; main dealer £499! Easy purchase process with easy to understand website. Hope I never have to find out how good their claims process is, but if it's as good as my experience so far, there shouldn't be an issue.

Mr Alasdair Gladman

Combined Return to Invoice & Vehicle Replacement

Easy, clear, no issues.

Ms Anne Bell

Combined Return to Invoice & Vehicle Replacement

quick to speak to someone, no call waiting, straightforward answers, simple to set up, plain English, no problems

Mr Nigel Quinton

Combined Return to Invoice & Vehicle Replacement

Easy to set up

Mrs Danelle Filce

Combined Return to Invoice & Vehicle Replacement

Straightforward process of buying GAP insurance especially with just one product covering all the options for a reasonable price.

Mr Jasmeet Dhingra

Combined Return to Invoice & Vehicle Replacement

5

Mr Anthony Dickerson

Combined Return to Invoice & Vehicle Replacement

The site was very easy to use and when I needed to speak to someone regarding the level of cover they were very helpful and explained clearly the options. This is the second time I have used this company and have returned because it was so easy to set a policy up.

Mr Stephen Smith

Combined Tyre & Alloy

Looks like an excellent policy at a fair price. Now just need to see what happens if I make a claim in the future!

Mrs Deepti Arora

Combined Return to Invoice & Vehicle Replacement

Straight forward purchase

Mr Michael McNamara

Combined Return to Invoice & Vehicle Replacement

Online quote process and purchase easy and competitive. Hopefully I will never need to find out how easy the claims process is for the GAP insurance

Mr Craig Corton

Contract/Lease Hire - £25k Limit

Great service

Mr Iwan Evans

Combined Return to Invoice & Vehicle Replacement

Mr Dominic Davis-foster

Combined Return to Invoice & Vehicle Replacement

Easy to use, excellent rates, hopefully will not need to use!

Mrs Gaynor Hill

Combined Return to Invoice & Vehicle Replacement

so far so good

Mr Nicholas Preston

Combined Return to Invoice & Vehicle Replacement

Had trouble with the link in my E mail quote, it gave a program exception and thus was not retrievable days later. However, I was able to redo the quote and purchase the policy in one visit.Thanks. Mr Peploe, We are extremely sorry that you experienced any difficulties in retrieving your quote. There have been a lot of security checks and updates being undertaken during the last few days, but I have passed your comments on to the relevant department to ensure that your experience is not repeated. We are pleased that you were still able to proceed with your purchase. Kind Regards Total Loss Gap

Mr Clive Peploe

Scratch & Dent Insurance

Very easy and quick to understand and use.

Mr Bertram Trevor Lloyd

Combined Invoice & Replacement

Very easy to set up and very good price. Will be very happy if the service is just as good should I be unfortunate enough to need it

Mr Stephen Snell

Combined Invoice & Replacement

fantastic

Mrs Caroline Thomas

Combined Invoice & Replacement

Easy site to use done and dusted in minutes.

Mrs Christine Letchford

Total Loss Gap 365

Early days, but so far-so good. Good communication. Good price.

Mrs Glenys Lewis

Combined Invoice & Replacement

The proof will be in the pudding...


Total Loss Gap - Dear Mr Walker thank you for taking the time to leave your feedback.

We sincerely hope that you never need to put our claims team to the test and instead wish you many happy and trouble free years of motoring. That said, should the occasion ever arise and again, we hope it does not, we know that our policy will perform exactly the way you expect it to.

If ever you would like to talk about your policy or what would happen when you make a claim, please do not hesitate to contact a member of the team on 0800 195 4926.

Kind Regards

Customer Service Team

Mr Adrian Walker

Combined Invoice & Replacement

Mr Steve Peart

Combined Invoice & Replacement

Easy to use and quick to complete

Mr Samuel Nicholls

Contract/Lease Hire Gap

Very efficient and easy to use website

Mr Wayne Williams

Combined Invoice & Replacement

Very easy site to use and after some research this was a very good price for the policy I required.

Mr William Pickering

Combined Invoice & Replacement

Impressed so far

Miss Jackie Lee

Combined Invoice & Replacement

Simple to complete

Mr Derek Richards

Combined Invoice & Replacement

So far so good lot cheaper than the policy offered at the dealership

Miss Maria De Chiara

Combined Tyre & Alloy

Hope we never have to claim!

Mrs Pauline Thomson

Contract/Lease Hire Gap

Excellent

Mrs Myra Reid

Combined Invoice & Replacement

Quick and easy process

Mr Terence Dolan

Contract/Lease Hire Gap

good

Mr Thomas Henry

Contract/Lease Hire Gap

simple and quick to use. examples are a big help.

Mr Martin Evesham

Contract/Lease Hire Gap

GOOD EXPLANATIONS OF COVER AND A1 COST

Mr Kevin Murphy

Contract/Lease Hire Gap

Easy 5 *****

Ms Sarah Dawson

Contract/Lease Hire Gap

Simple and quick, price was fair

Mr David Henshaw

Combined Invoice and Replacement

Quality service and cover, discount price = :-)

Mrs Jacqueline Green

Combined Invoice & Replacement

a secure and speedy way to ensure insurance cover

Mr ANTHONY SCOUGAL

Combined Invoice & Replacement

Simple straight forward process. Everything explained upfront, and no having to pick and choose options.

Mr Kevin King

Alloy Wheel Insurance

Mr Lawrence Cheah

Alloy Wheel Insurance

Easy website to use.

Mr Josh Logan

Contract/Lease Hire Gap

happy

Mr Darren Higgs

Contract/Lease Hire Gap

5/5

Miss Lydia Mallows

Combined Invoice & Replacement

Very helpful

Mrs Charlotte Barlow

Combined Invoice & Replacement

Easy to purchase. the rest we will hopefully not ever need to find out!

Mr Charlie Pitt

Contract/Lease Hire Gap

Cheapest

Mrs Melanie Goodwin

Scratch & Dent Insurance

system very easy to use

Mr DAVID CRACKNELL

Combined Invoice & Replacement

System very easy to use

Mr DAVID CRACKNELL

Combined Invoice & Replacement

Easy to set up online, and a good price.

Mr Bertram Trevor Lloyd

Combined Invoice & Replacement

Very helpful

Mrs Fiona & Darren Weetch

Total Loss Gap 365

Simple, straightforward and good value

Mrs Jill Maltby

Combined Invoice & Replacement

Great website and easy to use. All details required on web but very helpful on telephone if need any clarification/questions answered like me! Got through with no problem and no waiting! Great price for Combined invoice replacement policy. Thank you Totallossgap!!!

Mr Rod Vincent

Contract/Lease Hire Gap

Easy to deal with via website. Good competitive premium.

Mr Martyn Jones

Combined Invoice & Replacement

Easy Clear Website to use and good price, here's hoping never need to claim.

Mr Peter James Copper

Alloy Wheel Insurance

Easy to set up

Mr Simone Mariani

Combined Run Flat Tyre & Alloy

Combined wheel and tyre insurance - Great site and lots of details on site. Spoke with a person first on phone who was very helpful and took time to answer my questions.

Mr Rod Vincent

Combined Invoice & Replacement

Just taken out Gap Insurance with Totallossgap and it was so fast and easy, no need to talk to anyone over the telephone just straightforward questions and answers.

Mr Allan Wootton

Combined Tyre & Alloy

Good prices

Mr John Clifford

Combined Invoice & Replacement

Cheapest around couldn't fault them to be fair absolute beauties

Mr Adam Mosley

Contract/Lease Hire Gap

Easy to use website, just needed to call to check details over value as it was contract hire. exceptional price and peace of mind

Mr Alan Gibson

Combined Invoice & Replacement

Really easy website to use great no problems

Mrs Debra Ferris

Combined Invoice & Replacement

Good Value and easy to set up.

Mr Trevor Wright

Combined Invoice & Replacement

so far response quick and questions answered effectively

Mr Neill Allan

Combined Invoice & Replacement

Very reasonable and simple to use

Mrs Angela McLaughlin

Contract/Lease Hire Gap

Good

Mr Simon O'Grady

Contract/Lease Hire Gap

no-nonsense system, good policy and good value for money, *****

Ms Katherine Green

Combined Invoice and Replacement

quick-easy and much cheaper than my garage had quoted

Mr Martin Harrison

Alloy Wheel Insurance

It all seems good, just bought my first policy for the alloys on my new car.

Mr Michael Auerbach

Alloy Wheel Insurance

Website is very easy to use. Everything is explained and very easy to understand. Very useful to save the quote.

Mr Stephen Williams

Combined Invoice and Replacement

I had shopped around and TBH was getting a little confused with the different suppliers and different types of cover. So nice to have to not choose. A well awarded 5 stars :-)

Mrs Alice Jones

Contract/Lease Hire Gap

Mr James Mackenzie

Run Flat Tyre Insurance

great policy

Mr Azhar Malik

Combined Invoice and Replacement

Very helpful customer support, informative, efficient & easy.

Mr Leo Hampson

Combined Invoice and Replacement

easy site to use very pleased with price

Ms Melanie Jones

Combined Invoice and Replacement

Much better than having lots to choose from. price was good as well.

MRS SOPHIE ROWE

Combined Invoice and Replacement

5 STARS

Mrs Elizabeth Rose Chambers

Total Loss Gap Insurance

excellent and much easier than i thought it would be

Mr Raymond Barr

Contract/Lease Hire Gap

simple to get quote and over £250 cheaper than my lease company.

Mrs Helen Green

Combined Invoice & Replacement

Easy to get a quote and make transaction. Would recommend,

Miss Stephanie Davidson

Combined Invoice & Replacement

Really easy and straightforward transaction

Miss Rachael Geoghegan

Total Loss Gap 365

easy to use and set up

Mr Paul Reeve

Combined Invoice & Replacement

Excellent value

Mr Shane Finch

Combined Invoice & Replacement

Great , very easy and simple

Mr Joseph Ireland

Alloy Wheel Insurance

Mrs Beverley Montague

Combined Invoice & Replacement

Miss Karen Martin

Combined Invoice & Replacement

All good!

Mr Andrew Edwards

Combined Invoice & Replacement

GREAT PRICE, EASY TO FOLLOW INSRUCTIONS, GREAT REVIEWS

Mr JAMES LEECH

Combined Invoice & Replacement

Buying process was easy and thankfully no need to calculate claim cover. Hopefully, I won't need to claim!

Mr Ivor Evans

Contract/Lease Hire Gap

Easy website to navigate, pricing clear and super competitive. Excellent advice from David and Martin in the office when points of clarification were needed.

Mrs Gillian & Mr Christopher Mitchell

Combined Invoice & Replacement

Competitive price and easy to set up.

Mr Richard Muldoon

Combined Invoice & Replacement

Looks good

Mrs Samantha Slade

Combined Invoice & Replacement

So simple even I could do it. Thank you.

Mr Colin Edward Townsend

Combined Invoice & Replacement

simple easy to complete process

Miss Dara Goolsby

Combined Invoice & Replacement

Sounds good and half the price the garage quoted me!

Mr Andy Bayliss

Combined Invoice & Replacement

Recommended

Mrs Helen Emmett

Contract/Lease Hire Gap

System was pretty easy to work, had a query over the monthly payment or the P11d value being entered so I called them up. The phone was answered very promptly and query answered with conviction. I hope if we need to make a claim that they're just as efficient.

Mrs Elizabeth Slade

Scratch & Dent Insurance

Quick and easy to use.

Mr Christian Parker

Combined Invoice & Replacement

excellent website and competitively priced. would recommend to others

Mr Allan BYALLAS

Combined Invoice & Replacement

5

Mrs Lesley Reeve

Combined Invoice & Replacement

Very clear and well described.

Mrs Margaret Ward

Combined Invoice & Replacement

Excellent site. Easy to follow.

Mrs Wendy Foster

Combined Invoice & Replacement

Mr Andrew Barker

Combined Invoice & Replacement

I award a 5 for the signing up and payment facility which was very easy. Thanks to the helpful rep who clarified my predicament with purchasing a personalised registration! I will give a separate review for the claims service if I ever need to use it, which I hope I don't!

Ms Victoria Vaughan

Combined Invoice & Replacement

A little early to comment at the moment

Ms Janet Slater

Combined Invoice & Replacement

Good value and policy seems fine but cannot comment on anything else at this time.

Mr Mark McNamara

Combined Invoice & Replacement

clear, concise and no nasty hidden surprises

Mr Duncan Gilroy

Combined Invoice & Replacement

answered my questions very helpful great price. However I have had gap before so knew the right questions to ask.

Mr Clifford White

Combined Invoice & Replacement

good accurate info.....thanks

Mr James Jones

Combined Invoice & Replacement

good use of drop down boxes for responses.

Mrs Margaret Reeves

Combined Invoice & Replacement

Just what i needed for my own piece of mind

Mr Shamas Anees

Combined Invoice & Replacement

The set up was very easy, lets hope the rest of the process is easy in the event of anything happing.

Mrs Delia Budhdev

Combined Invoice & Replacement

The website is quick and easy to use. Good gap cover and good price

Mrs Karen Allen

Combined Invoice & Replacement

easy process and competitive price.

Mr Jaroslav Gradkowski

Combined Invoice & Replacement

Good so far.

Mr Thomas Davies

Combined Invoice & Replacement

Seems easy enough!

Mr Stuart Bostock

Gap & Up To £3000 Deposit Cover

4

Mr GIOVANNI SEMINARA

Combined Invoice & Replacement

Straight forward and easy to use site.

Mr James Biggs

Combined Invoice & Replacement

Excellent customer service and advice

Mr David Vickers

Alloy Wheel Insurance

Quick and easy process

Mr Paul Heywood

Combined Invoice & Replacement

Not known as only just purchased policy

Mr Paul Wakenshaw

Alloy Wheel Insurance

Good

Mr Martin Potter

Combined Invoice & Replacement

Happy

Mr Ross Powell

Combined Invoice & Replacement

Easy to use online site.

Mrs Jean Ridout

Combined Invoice & Replacement

Easy process for signing up & hopefully competitive price in the event of making a claim. Time will tell.

Mr Alan Morris

Combined Invoice & Replacement

Much easier & less confusing than other sites. Very quick too.

Miss Joanne Durham

Combined Invoice & Replacement

Your services is great, have not yet used the insurance so cannot mention if its any good.


Total Loss Gap Insurance - Dear Mr Debrick thank you for your feedback. We sincerely hope that you never have to put our claims team to the test and instead hope that you have many happy years of motoring. We can however assure you that should the worst ever happen we will be here to make sure that making a claim is just as simple and easy.

Kind regards

Customer Service Team

Mr David Debrick

Combined Invoice & Replacement

Looks to be a great policy and value for money

Mr Richard Garth

Combined Invoice & Replacement

Easy to purchase

Mr Martin Potter

Combined Invoice & Replacement

Easy to use site. Good premium

Mr Anthony Marshall

Combined Invoice & Replacement

Very easy site to navigate, terms and conditions clear and straight forward payment

Mrs Carol Bolton

Gap & Up To £3000 Deposit Cover

Very easy service to use - thanks!

Mr Mark Adamson

Combined Invoice & Replacement

Simple to set up. A very competitive price.

Mrs Rachel Dalby

Combined Invoice & Replacement

Quick and easy. Good price

Mr John Boardman

Combined Invoice & Replacement

Very smooth process. Thanks

Mr Anthony Gowing

Gap & Up To £3000 Deposit Cover

Easy to use the web site.

Mrs Sheena Brown

Combined Invoice & Replacement

very good

Dr Veronica Veleanu-Khosla

Combined Invoice & Replacement

Website works, price good. Could do with clearer explanation of different GAP types. e.g. shortfall and total loss


Total Loss Gap - Dear Dr Maddock thank you for your feedback. We will pass your comments to the relevant team for review. In the meantime we would however point out that a major benefit of a total loss policy is that you do not have to pick a level of cover. Instead your policy will pay to which ever level of cover is factually financially most advantageous for you on the day your vehicle is written off.

Once again thank you for your comments.

Kind Regards

Customer Service Team

Dr Stephen Maddock

Combined Invoice & Replacement

Easy to use and very quick processing. Hopefully we will not have to use this insurance, but the proof will be in the pudding if we did have to claim. I had the confidence to use this company as it was shown on the money saving expert website.

Mr Andrew Brooks

Gap & Up To £3000 Deposit Cover

Only just signed up for GAP insurance, but found it easy.

Mr Ian Barton

Combined Invoice & Replacement

Easy to use website

Mr Michael Harrison

Combined Invoice & Replacement

Very easy and quick to apply

Mrs Wendy Brinsden

Gap & Up To £3000 Deposit Cover

Mr Jasvinder Dhanjal

Combined Invoice & Replacement

Only just purchased

Mr Colin Field

Combined Invoice & Replacement

Very easy to use and totally understandable.

Mrs Victoria Hack

Combined Tyre & Alloy

Very easy, clear details of cover.

Mr Gary Monaghan

Combined Invoice & Replacement

Policy looks ok but won't know how it really is until we make a claim.


Total Loss Gap - Dear Mrs Regler we can assure you that while we sincerely hope that you will never need to find out how good our claims team should the situation ever arise we will be here to make sure that your policy will do exactly what you expect when you expect it.

If ever you would like to talk about your policy or what would happen when you make a claim please do not hesitate to call a member of the team on 0800 195 4926.

Kind Regards

Customer Service Team

Mrs Elizabeth Regler

Combined Invoice & Replacement

Very easy and looks like a very good product

Mr Jamie Fellows

Combined Invoice & Replacement

Many thanks to **** for his help.

Mr David Lake-Thomas

Combined Invoice & Replacement

good service

Mr David Ferguson

Combined Invoice & Replacement

website was quick & efficient

Mr William Hickford

Contract/Lease Hire Gap

Mr Paul Stubbington

Combined Invoice & Replacement

Mr Neil Matthews

Combined Invoice & Replacement

i am pleased with the serviced provided in obtaining the quote

Mrs Simona Lyall

Combined Invoice & Replacement

easy sign on process

Mr Ian Berridge

Contract/Lease Hire Gap

Easy sign up. Great price. Great service.

Mr William Howie

Gap & Up To £3000 Deposit Cover

so far so good

Mr Richard Player

Gap & Up To £3000 Deposit Cover

Great cover for a great price

Mr HAYDN CLARK

Combined Invoice & Replacement

spoke also with customer services that supported the claims online! excellent service

Mrs Melanie Thompson

Combined Invoice & Replacement

Not sure if i was charged twice here as issues with my debit card so had to use credit card???? Can't really comment on the Insurance and hope I won't need to as no one really wants to make a claim.


Total Loss - Dear Miss Connor.

We are so sorry that you had any issues what so ever. Our payment systems are heavily security weighted for your and our protection. Naturally we understand that this can be inconvenient however the protection levels are needed to safe guard your payment details.

We can confirm that only one payment was taken and we will ensure that a member of customer service contacts you to confirm this.

Kind Regards

Total Loss Team

Miss Rachel Connor

Combined Invoice & Replacement

Easy to use website and good policy coverage.

Mr Graham Shields

Total Loss Gap 365

Done the job

Mr Danny Grant

Combined Invoice & Replacement

Straight forward and easy to understand policy wording. Half the price of *** and significantly higher cover.

Mrs Janet Turrell

Combined Invoice & Replacement

Easy to use website.

Mr Ian Marrs

Combined Invoice & Replacement

All good so far :-)

Mr Christopher Cameron

Combined Invoice & Replacement

Nice and easy and offers great cover

Mr Nicholas Creed

Combined Invoice & Replacement

good service

Mr Joseph Hagan

Combined Invoice & Replacement

Very good!

Mr Liam Biggs

Combined Invoice & Replacement

Web site easy to navigate. Great price

Mr Charles Ritchie

Combined Invoice & Replacement

Great price

Mr Stuart Radford

Combined Invoice & Replacement

Liked the idea of back to invoice or replacement vehicle all in one policy thanks

Mr Paul Gregory

Combined Invoice & Replacement

great

Mr Colin Gardiner

Combined Invoice & Replacement

It appears to be a very good product

Mr David Clare

Combined Invoice & Replacement

Very good site

Mrs Elizabeth Tandy

Combined Invoice & Replacement

Competeive prices and quick to complete application

Miss Vicki Kavanagh

Combined Invoice & Replacement

easy to understand and use

Mrs Ann Sankey

Combined Invoice & Replacement

very happy

Mr Douglas Legg

Combined Invoice & Replacement

I rang to speak to someone and to ask for some reassurance that I was getting the best Gap insurance since my daughter had a very bad experience and I didn't want to make the same mistake. I was very reassured to speak with a very nice gentleman who allayed my fears, thank you

Mrs Maureen Gledhill

Combined Invoice & Replacement

Seems like good value for money when compared to other sites.

Mr Barry Brew

Combined Invoice & Replacement

Good

Miss Laura Scott

Combined Invoice & Replacement

very easy and very good thank you

Mr Kevin Postill

Combined Invoice & Replacement

Ms Julie Campbell

Combined Invoice & Replacement

Very quick and easy to set up. Phoned to ask about conflict with own insurance replacement car during first year. My question was answered by in a most professional way.

Mrs Christine Ruck

Combined Invoice & Replacement

Easy to use web site. Explained well. Good price. Only able to give a 4 rating as I have only just bought the policy.

Mrs Jane Powell

Combined Invoice & Replacement

Easy to quote, clear info. Reasonably priced cover

Mrs Ciara Ward-Jenkins

Combined Invoice & Replacement

Easy to use

Mr Declan Patrick Calcott

Combined Invoice & Replacement

Very quick service

Mrs Jacqueline Smith

Combined Invoice & Replacement

Easy to use and the examples are really useful!

Miss Lauran Clarke

Combined Invoice & Replacement

very well priced

Mr Michael Dobby

Combined Invoice & Replacement

Very easy to use site and very competitive quote

Mr Geoffrey Keith Dutton

Combined Invoice & Replacement

Great Site

Dr Amulya Misra

Combined Invoice & Replacement

seemed easy enough

Mr Thomas Hazell

Combined Invoice & Replacement

.

Mr Tyler Murphy

Gap & Up To £3000 Deposit Cover

Very good service

Mr Andrew Rachael

Combined Invoice & Replacement

hopfully I will never find out how good this company is but when I do I will let you know They took the money of me fine

Mr Anthony Tomkinson

Total Loss Gap 365

Very pleased

Mrs Jackie Emm

Combined Invoice & Replacement

The website was easy to use although I did have a couple of problems with the page not always loading correctly, but I was impressed with the price of the product and I like the fact that it is unlimited and it will be the best option for me if I ever needed to use it ( which I hope I don't).

Mrs Janine Osborne

Combined Invoice & Replacement

Seemed simple enough to do

Mr Mark Norman

Combined Invoice & Replacement

Simple and straight forward, hopefully the same if I ever have to claim on it.

Mr Barry Skinner

Combined Invoice & Replacement

Mr Trevor Hopkins

Combined Invoice & Replacement

The online quote service was quick and easy to use and the quote was fairly priced .

Mr Christopher Lemm

Combined Invoice & Replacement

So easy to sort and beats the manufacturers gap quotes by a mile!

Mrs Elaine Pickford

Combined Invoice & Replacement

the sign up and quote process was simple and quick

Mr Nigel Katseph

Combined Invoice & Replacement

easy to follow website, good value

Mr Ian Macrae

Combined Invoice & Replacement

Great options, easy to use site and good value prices for products.

Mr Andrew Allan

Combined Invoice & Replacement

easy to use, no need to chose between several different polices

Mr Raymond Griffin

Combined Invoice & Replacement

So far so good.

Mrs Danice Jackson

Combined Invoice & Replacement

Very easy and straightforward

Mr Aaron Neale

Combined Invoice & Replacement

Easy to go through

Miss Emma Gray

Combined Invoice & Replacement

.

Mr Paul Stephenson

Combined Invoice & Replacement

Website easy to navigate

Mr Washington Chidawanyika

Combined Invoice & Replacement

good options

Mr Naresh Robert Carnelio

Contract/Lease Hire Gap

Pleased with policy but system kept altering details.


Total Loss Gap - Dear Mr Currie thank you for your comments. Our IT department have been working on security updates. This may have temporarily caused a system default whilst the work was completed. We have been informed that this has now been completed and there will be no further issues.

In the meantime we are so sorry for any inconvenience.

Kind regards

Customer Service Team.

Mr James Robert Sherriff Currie

Gap & Up To £3000 Deposit Cover

Easy purchasing process & great value especially with the initial payment being covered as well.

Mr George Cruickshanks

Combined Invoice & Replacement

Happy with buying this policy , can you add competitive wheel, scratch , insurance cover as well . if I am not aware let me know. please have tailor made cover options for vehicles thanks

Total Loss Gap Insurance - Dear Mr Jeve we will arrange for a member of the team to contact you reference a quote for wheel scratch and dent policies.

Kind Regards

Customer Service Team

Mr Yadava Bapurao Jeve

Combined Invoice & Replacement

Very helpful staff and easy to use website for quotations etc.

Mrs Lisa Youd

Combined Invoice & Replacement

excellent service highly recommended

Mr Thomas David Jackson

Combined Invoice & Replacement

quick and easy to apply and understand small print

Mr Derek Rogerson

Combined Invoice & Replacement

Best Price on the Net

Mr Georg Ruthven

Combined Invoice & Replacement

Easy to purchase - hope I never have to use but if I do I hope it's as easy to claim as it is to buy !

Miss Amanda Beasley

Combined Invoice & Replacement

Very good

Mr Robert McWilliams

Gap & Up To £3000 Deposit Cover

Easier to buy

Mr Derek Giles

Alloy Wheel Insurance

Seems ok lets hope the claim procedure is as easy

Mrs Tracey Drummond

Combined Invoice & Replacement

Very clear web site, easy to follow and comprehensive account of the policy cover

Mr Robert Robson

Combined Invoice & Replacement

Very easy process to signup and buying gap insurance policy. I hope service is good as well if ever need to use this policy. Thanks

Mr Muhammad Imran Ameer

Combined Invoice & Replacement

All good so far

Mr Graham Wright

Combined Invoice & Replacement

Although price is not everything this policy is £285.00 less than my dealership ???? Not a difficult choice!

Mrs Janet Cross

Combined Invoice & Replacement

Mrs Annette Zacaroli

Combined Invoice & Replacement

Very easy to set up, lets hope I never need it.

Mr Andew Faulkner

Combined Invoice & Replacement

Miss Sarah Burgess

Combined Invoice & Replacement

Well presented explanation of insurance cover. Quick and efficient purchase of required cover.

Mr Alan Roberts

Combined Invoice & Replacement

Mr Mike McCoy

Combined Tyre & Alloy

quick and competitive

Mr Trevor Jones

Combined Invoice & Replacement

quick and competitive

Mr Trevor Jones

Gap & Up To £3000 Deposit Cover

Very easy online process.

Mr Paul McNeil

Combined Invoice & Replacement

5

Mr Nicholas Malone

Combined Invoice & Replacement

very good

Mr Philip Curtis

Combined Invoice & Replacement

Good Value. Easy to purchase. Great peace of mind

Mr Peter And Cathy Hicks

Combined Invoice & Replacement

Good pricing

Miss Patricia Wrightson

Combined Invoice & Replacement

Buying a new car and a friend has just had his car stolen and written off- he did not have GAP insurance....seems the smart thing to do. Easy system to use

Mr ALAN DOUGLAS

Combined Invoice & Replacement

Good & quick Very easy to complete the online forms.

Mr Richard Wadsworth

Contract/Lease Hire Gap

I was worried cost would be astronomical for new vehicle. Great cover & can't believe the price.Brilliant

Mr Roy Trembath

Combined Invoice & Replacement

Very cheap and good quality product

Mr John Agar

Gap & Up To £3000 Deposit Cover

Quick and easy to get cover, the whole operation took less than 5 minutes to execute, and at a fair and reasonable cost

Mr Andrew Brookes

Combined Invoice & Replacement

Easy to navigate website. Competitive prices. Setting up cover was a doddle.

Mr Philip Shaw

Combined Invoice & Replacement

Easy to use and the best I could find! Set up within 5 minutes and I have peace of mind I am covered after having my first car written off and being caught with a difference to pay! I'm now in safe hands knowing these guys have me covered should this happen to me ever again! Highly recommend!

Mr Nicholas Fraser

Gap & Up To £3000 Deposit Cover

Very good website

Mr Charles Lynch

Combined Invoice & Replacement

Really good - the dealership tried to sell this to me and they wanted over 500!! This cost me 139 which is a huge difference. I was recommended by my trusted finance person at carcapitalfinance and couldn't be happier with how easy it was to do!

Mr John Callaghan

Gap & Up To £3000 Deposit Cover

The person that I rang to ask a few questions (XXXX) could not have been better; polite, efficient and very knowledgeable about all of the available products.

Mr Wayne Tier

Combined Invoice & Replacement

Seems good so far - I like the concept of having cover that is automatically the highest of three possibilities - we buy insurance to reduce risk so not having to make a decision on which cover to go for is clear and helpful.

Mr John Mcgrotty

Alloy Wheel Insurance

Seems OK so far

Mrs Robert Tate

Combined Invoice & Replacement

Easy to arrange cover, helpful staff on phone.

Dr Neil Arnold

Combined Invoice & Replacement

Policy clear and precise and straight forward to take out.

Mr Brian Whitty

Combined Invoice & Replacement

NICE AND EASY WEBSITE TO USE AND GOOD COMPETITIVE QUOTE

Mrs Julia Collins

Combined Invoice & Replacement

competitive price, clear information,helpful customer service, system easy to follow

Ms Maria Rostek

Combined Invoice & Replacement

Very straight forward.

Mr Gareth Robinson

Combined Invoice & Replacement

Did some shopping a round on the Internet and were the most competitive in my opinion

Mr Nicholas Leighton

Combined Invoice & Replacement

Easy to use site. Good clear explanations of the policy. Good price.

Mrs Daloni Carlisle

Combined Invoice & Replacement

I spoke to xxxxx on the telephone who was incredibly helpful and explained the concept very well. Much better than other people (from different organisations).

Mr Jonathan Pennington Legh

Contract/Lease Hire Gap

5

Mrs Melanie Butterworth

Combined Invoice & Replacement

the vehicle lookup via registration did not work.

Total Loss Gap - Dear Mr Huygebaert thank you for your feedback. Unfortunately as our system is linked to DVLA if your vehicle is very new or perhaps not registered yet it may not appear. With this in mind please simply enter the information manually. In the meantime we are so sorry for any inconvenience.

Kind Regards

Customer Service Team.

Mr Alex Huygebaert

Combined Invoice & Replacement

Excellent service

Mr Steven Kettle

Combined Invoice & Replacement

good prices and value

Mr Eamonn Mc Cabe

Combined Invoice & Replacement

easy and quick

Mr Andrew Dallimore

Combined Invoice & Replacement

Just signed up for 4 year Total Loss Gap. All fine so far!

Mr John Gee

Total Loss Gap 365

Easy to set up

Mr Philip Pearson

Combined Invoice & Replacement

The policy looks great. Hope I never have to claim but peace of mind is a good thing to know I'm covered for 5 years.

Mrs Lynn Watts

Combined Invoice & Replacement

Mrs Catherine O'Grady

Total Loss Gap - Claim

Claim handled super quick, spot on!

Mr Davy Cowie

Total Loss Gap - Claim

I purchased a gap policy and needed to make a claim, overall I'm happy with how this was all handled but there was a little bit of confusion between the insurers, however this was settled and the gap insurance performed just like I hoped it would.

Mrs Joyce Coley

Total Loss Gap - Claim

Really quick turnaround, so happy I purchased another policy for my new car. No complaints at all.

Mrs Sharon Nield

Total Loss Gap - Claim

Really pleased with the claims process for the gap insurance, my own insurer slowed the process down but as far as I'm concerned once the two insurers started to communicate the gap was sorted quickly.

Mr Zhaigham Kiyani

Alloy Wheel Insurance - Claim

Hello Revive and Total Loss Just a thank you for a job well done. I damaged a car wheel. Total Loss gave the go-ahead on the Tuesday for Claim repairs to be undertaken. Revive contacted me to arrange a repair date - and agreed it to be done the following day. Revive is a Company I have used before so it was great to once again speak with and have the assurance of Byron Lindsay. The Engineer from Revive turned up at the agreed time and carried out the repair. A very amiable gentlemen who clearly takes pleasure in his work. The repair was completed and I could not tell there had ever been any damage. So to both Companies - An excellent result for me. No stress or buck passing. Just a very good experience. THANK YOU ALL

Mr Martin Innes

Combined Invoice & Replacement

Easy to use

Mr Neil Dick

Combined Invoice & Replacement

Happy so far with on line service

Miss Kate Golding

Contract/Lease Hire Gap

Very clear information and simple to set up.

Mr Matthew Allen

Combined Invoice & Replacement

Very helpful

Mr Peter Finch

Combined Invoice & Replacement

Quick and easy to set up, customer services were really helpful, thank you

Mr Ray Ruttledge

Combined Invoice & Replacement

Very user friendly site

Mr Andrew Cane

Combined Invoice & Replacement

Easy to use service, cannot comment on claims procedure.

Mr Jonathan Shaw

Combined Invoice & Replacement

So far, the process has been very straightforward and the information provided is very clear

Mrs Lydia Hardcastle

Combined Invoice & Replacement

thanks

Miss Abigail Wrobel

Contract/Lease Hire Gap

Simple to set up and a very competative price, thank you

Mrs June Hannon

Combined Invoice & Replacement

very good

Mr Leslie Thomas

Combined Invoice & Replacement

Tried to put my Car Registration into the system and did not work, a bit worried about that.


Total Loss Gap - Dear Miss Ambersley thank you for taking the time to leave your feedback. You may find that as our system is linked to DVLA if you have a brand new vehicle it may simply be that your vehicle is still working its way through DVLA's System.

We are so sorry for any inconvenience.

Kind Regards

Customer Service Team

Miss Raneisha Ambersley

Combined Invoice & Replacement

Easy to use and very good price

Mr Anthony Watts

Combined Invoice & Replacement

its very easy to take out the policy, the system is very userfriendly.

Mr Jose Thomas Palayithayil

Combined Invoice & Replacement

Easy to navigate and very clear info regarding policy cover

Mrs Catherine Spalding

Combined Invoice & Replacement

A thoughtful approach to 'gap insurance' at a fair price

Mr Guy Abbey

Contract/Lease Hire Gap

Easy to use website and a good customer service. Rep rang me back so no hanging around on the phone

Mrs Maralyn Evans

Combined Invoice & Replacement

Very good price / flexibiliy

Mr Miles Mendoza

Alloy Wheel Insurance

Easy to purchase

Mr Gary Bowcock

Combined Invoice & Replacement

Excellent

Mr Jonathan Renshaw

Combined Invoice & Replacement

very easy to sign up with competitive quote

Mrs Tracy Cullen

Combined Invoice & Replacement

very good service

Miss Monika Wojtunik

Contract/Lease Hire Gap

Simple to purchase and well priced

Mr Gordon Ross

Combined Invoice & Replacement

Clearly worded policies

Mr Nicholas Carter

Combined Invoice & Replacement

Very detailed information regarding cover, easy to understand, no jargon. Low cost cover in comparison to dealership GAP cover offered, which has saved me £226, so can't be bad. Just hope I don't need to make a claim but if I do hope that the service is as good and quick with customer service and pay out?

Mrs Lynn Fenton

Combined Invoice & Replacement

browser did show different start date, spoke to office who picked the phone up straight away, issue did sort itself out on payment. was recommended by friends who are all pleased with service.
Total Loss Gap - Dear Jason thank you for your feedback. Our IT team have been updating our systems. We are so sorry for any inconvenience while this took place.

Kind Regards

Total Loss Team

Mr Jason Geddis

Combined Invoice & Replacement

Best value I could find and easy to use / sign-up.

Mr Peter Brooks

Contract/Lease Hire Gap

easy website, hope i never need to claim

Mr Charles Walker

Combined Invoice & Replacement

very fast and easy

Mr James Brian Furlong

Total Loss Gap Insurance

Easy to use website, easy to understand, great level of cover.

Mr Jarod Darashah-Borman

Total Loss Gap Insurance

Excellent value for money

Mr Yasar Hussain

Total Loss Gap Insurance

easy to use interface, very pleased overall.

Mr Sandor Zsugyo

Total Loss Gap Insurance

I spoke to MXXXX on the telephone and he was most helpful in my chasing of you for GAP insurance

Mrs Janice Priest

Total Loss Gap Insurance

Very straightforward to arrange.

Mrs Christina Craighead

Total Loss Gap Insurance

Purchased Gap insurance. Very easy to use website. Hope I never need to claim to have the full Total Loss Gap experience!


Total Loss Gap - Dear Sonia thank you for your feedback. We hope that you will never need to make a claim as well, however you can rest assured that we will be here to make sure that making a claim is just as straight forward and simple as buying your policy was.

If you would like to talk about your policy or what would happen when and if you ever need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.

Kind regards

Mrs Sonia Unsted

Total Loss Gap Insurance

I found your web site much more informative and easy to navigate than other sites when looking for GAP insurance. I liked the explanations of what was covered and how things worked in the event of a claim. Your prices were also more competitive than others. Fingers crossed I won't need you anymore but if I do I hope you live up to the service you promise. I'm sure you will. Overall good website, easy to use, easy to purchase the product.

Mr Andy Coles

Total Loss Gap Insurance

very helpfull

Mr Daryl Morgan

Total Loss Gap Insurance

Customer services on the phone very helpful. No space to input two names on the policy online. Total Loss Gap-Mr Edson,thank you for your feedback.We are able to amend the policy to be in joint names and if you would like us to do so please contact a member of the Customer Services Team on 0800 195 4926. Kind Regards

Mr Miles Edson

Total Loss Gap Insurance

.

Miss Heather Jane Lambert

Total Loss Gap Insurance

Quick and easy

Miss Harriet Brookes

Total Loss Gap Insurance

Easy to use site. Quick and competitive pricing. Thanks

Mr Benjamin Knapp

Total Loss Gap Insurance

fast and easy to use

Mr Stephen Goodwin

Total Loss Gap Insurance

Excellent - very easy to do.

Mr Gareth Irwin

Alloy Wheel Insurance

Seems easy to get cover no problem

Mr James Lamb

Total Loss Gap Insurance

Good value

Mrs Alison Powell

Total Loss Gap Insurance

This seems a good policy at a fair price and well explained on the site, which is itself easy to use.

Mr Timothy Hartley

Total Loss Gap Insurance

Seems good at the outset. Clear info. Good web pages.

Mrs Sophie Archer

Combined Run Flat Tyre & Alloy

Very good simple service. Can a note be made that this car will have its number plate changed in the near future to my own cherished plate. XXXXX.


Total Loss Gap - Dear Mr Evans thank you for your comments. If you can please let us know when DVLA give you permission to use your private plate we can update your policy. It normally takes just a few minutes and there is absolutely no charge.

Kind Regards

Customer Service Team

Mr Andrew Evans

Contract/Lease Hire Gap

Quick and easy to use. Excellent.

Mr Christopher Brandon

Gap & Up To £3000 Deposit Cover

Easy to use web site brillant prices

Mr Imran Khan

Total Loss Gap Insurance

A

Mr Andrew Neal

Alloy Wheel Insurance

It sounds like a good policy

Mr Graeme Osborn

Total Loss Gap Insurance

Not used service yet! Unable to score.

Ms Jennifer McLaughlin

Total Loss Gap Insurance

Good price and good policy

Mr Graham Sirdifield

Total Loss Gap Insurance

Excellent price in comparison to others. Very detailed information of the policy taken. Easy site to navigate around.

Miss Suzie James

Gap & Up To £3000 Deposit Cover

Very good

Mr Thomas Kelly

Gap & Up To £3000 Deposit Cover

Very good

Mrs Mary MacRae

Total Loss Gap Insurance

Very easy to understand and complete application.

Mr Adrian Simonds

Total Loss Gap Insurance

5

Mr PAUL JOHN OWEN

Total Loss Gap Insurance

Great product

Miss Ellie Harrison

Gap & Up To £3000 Deposit Cover

Easy to use and great prices

Mr Allan Kimuli

Total Loss Gap Insurance

A very simple process, and a lot cheaper than the dealer offered.

Mr Alaric Little

Total Loss Gap Insurance

Very easy to understand the information and use the site to buy GAP insurance

Mrs Denise Mower

Total Loss Gap Insurance

Easy to understand website. Good value for money

Mr Jeremy Mobberley

Total Loss Gap Insurance

Liked the fact that I did not have to set an amount, you cover the difference whatever it is.

Ms Amanda Chadwick

Total Loss Gap Insurance

Lovely man named Martin on the phone who answered straight away, very helpful! Great cover as it gives you the options and not just one cover choice.

Mrs Michelle Coghlin

Total Loss Gap Insurance

Extremely helpful on telephone

Mr Duncan Andrew Wood

Total Loss Gap Insurance

Previous customer -

Mr Tim Booth

Total Loss Gap Insurance

Quick clear and easy

Mr Roger Griffiths

Total Loss Gap Insurance

Very efficient and good vfm

Mr Robert Johns

Total Loss Gap Insurance

very efficient and helpful on the phone explained it all

Mrs Jane Prince

Total Loss Gap Insurance

Very easy to deal with but find it a little worrying that you have so many companies offering the same insurance under your umbrella, ie Gap Insurance and Easy Gap ...

Mr Mark Morgan

Total Loss Gap Insurance

So far so good, easy to use site great value for money hopefully will never need to use this policy however I now have piece of mind for the 5 years including my first included year with my insurance company (Axa).

Mr David Wagner

Total Loss Gap Insurance

Easy to use website. Clear description of cover. Helpful customer service on phone.

Mr Thomas Gross-Niklaus

Total Loss Gap Insurance

very clear; replacement vehicle value very good compared with M-B offer

Mr Alexander Baker

Combined Tyre & Alloy

All very good, so Hopefully won't have to use but process seems straightforward if I do

Mr Tony Burley

Total Loss Gap Insurance

Easy to use and to create the necessary paperwork

Mrs Laura Maclaren

Total Loss Gap Insurance

Very easy to set up

Mrs Lesley Hall

Total Loss Gap Insurance

Not used this company before so cannot really give feed back at this point in time

Mr Steve Hart

Combined Tyre & Alloy

Excellent

Mr Charles Jardine

Combined Tyre & Alloy

happy

Mr Martyn Lent

Total Loss Gap Insurance

So far registering seems to be straight forward. The proof of the pudding, to coin a phrase, will be if I need to claim :O))) I chose Total Loss Gap based on customer reviews and so I expect everything should be fine.....

Mr Phillip Bell

Total Loss Gap Insurance

Very speedy and efficient revice.

Mrs Sally Nichola Presland

Total Loss Gap Insurance

Excellent customer service, very helpful and lots cheaper than buying from the dealer

Mr Jonathan Connor

Total Loss Gap Insurance

Great service and what appears to be a product that suits at a very reasonable price

Mr Daniel Mather

Total Loss Gap Insurance

Very simple process Thank you

Mr Robert Woods

Total Loss Gap Insurance

Simple, straightforward and easy to follow.

Mr Izak Loggenberg

Gap & Up To £3000 Deposit Cover

The gentleman I spoke to at your call centre was exceptionally helpful and he set up this quote for me. I would definitely recommend you to others.

Mr Sunil Krishnan

Alloy Wheel Insurance

Very easy to complete the process and covers diamond cut alloys!

Mr David Webb

Tyre Insurance

Brilliant

Mr Charles Jardine

Gap & Up To £3000 Deposit Cover

Great value. Cheapest I could find

Mr Paul Kane

Gap & Up To £3000 Deposit Cover

excellent service adviser XXXXX was very helpful in ensuring I had the correct cover for my personal lease hire car

Mr Graham Harris

Total Loss Gap Insurance

So far so good, easy to set up. I have spoken on the phone and received email help already regarding setting up this policy and everyone has been helpful and well informed. MUCH cheaper than paying through the dealership who quoted me £400 for the same cover.

Mrs Jemma Lofthouse

Gap & Up To £3000 Deposit Cover

Very easy website

Mr Richard Corrigan

Total Loss Gap Insurance

I chose Total Loss Gap as you don't have to guess what value you need to cover yourself for. Also, apparently the settlement is based on whatever is most beneficial, either the outstanding finance amount, the original invoice price, or the cost of a replacement vehicle. The website is very easy to follow and, when I phoned to check a couple of things, the staff were very friendly and helpful. My only concern is that all the reviews are for when policies have been taken out, but none from people who have actually had to make a claim. There is a link on the website for Facebook but the page isn't available. I am sure that this would be used by claimants to share their experiences. I did mention this when I phoned them, but a Facebook page is still not available - why? Dear Ms Brown, thank you for your review. I believe we have sent a full response to you by email to your query. To clarify we do not feel that a Facebook page would necessarily be the best place for independent reviews as any admin for the page can hide or delete any posts that may be left. Of course, that would mean that a company page could be manipulated to show only favorable comments. We do not feel that is fair. We do intend on producing a Facebook page for contact purposes in due course.

Ms Maria Brown

Total Loss Gap Insurance

Easy process. Value for money cost

Mr Michael Kenny

Gap & Up To £3000 Deposit Cover

5

Mr Michael Yeulett

Total Loss Gap Insurance

Spoke to a colleague on the phine prior to purchase who was extremely knowledgeable and helpful.

Mrs Anne-Marie McCloskey

Combined Run Flat Tyre & Alloy

Straight forward process

Dr Ahsan Khan

Total Loss Gap Insurance

Efficient process and excellent phone support.

Mr Paul Simpson

Total Loss Gap Insurance

Satisfied

Mr Keith Bateman

Total Loss Gap Insurance

Good price, can be deferred. Can't comment on claims procedure, as have just purchased the policy.

Mr Thomas Read

Total Loss Gap Insurance

Very clear explanation of cover and massive difference in price compared to dealership.

Mr Andrew Whittle

Total Loss Gap Insurance

Very Straight forward to set up

Mrs Alison Howard

Total Loss Gap Insurance

easy to setup

Mrs Dawn Barry

Total Loss Gap Insurance

Simple, good price and easy to understand

Ms Rose McGraph

Total Loss Gap Insurance

Very informative and easy to use

Mr Nick Asprey

Total Loss Gap Insurance

Excellent price and simple process

Mr Anthony Pike

Gap & Up To £3000 Deposit Cover

Easy sign up. Proof of the policy will be if I ever need it though.


Total Loss Gap Insurance - Dear Mr Scullard while we sincerely hope that you never need to find out how good the back up from our claims team is we can assure you that every precaution possible has been taken to make sure that you are protected and that systems are in place to ensure that making a claim is as simple and straightforward as possible.

If ever you would like to talk about your policy or what the process would be should you need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.

Kind Regards

Customer Service Teaqm

Mr Christopher Scullard

Total Loss Gap Insurance

Really easy to understand compared to some other Gap insurance companies. The inclusion of diamond cut wheels in the alloy insurance was a deal-breaker.

Mr James Fleetwood

Combined Tyre & Alloy

easy and straight forward. Was advised by a friend to get alloy wheel insurance as I have a nice new car. I bought my car just over 30 days ago so was rejected by other sites that came up on google. This was to first to accept and it was reasonable thanks

Mr Ibrahim Gunay

Total Loss Gap Insurance

Seems to be okay at the moment. Was a pain in the butt to make payment online which is frustrating. The real truth will come from the ability to claim and the payout should the insurance be required.


Total Loss Gap Insurance - Dear Ms Londe, we are so sorry to see that you had any issues what so ever.

Unfortunately to make sure that your details are safe there are a lot of security features hidden behind the scenes. This means that when you make payment the systems will be ultra sensitive to address, name and other details.

Reference making a claim? Like you we 100% believe that this is the only real test of any insurance and this is why we make sure that our claims teams go above and beyond to make the whole process as seamless, simply and quick and possible.

If ever you would like to talk about what would happen should you need to make a claim or have any questions please do not hesitate to contact a member of the team on 0800 195 4926.

Kind Regards

Customer Service Team

Ms Lina Londe

Total Loss Gap Insurance

Very Satisfied


Total Loss Gap Insurance - Dear Mr Fletcher we are so sorry to see that you where anything less than 100% or 5 star happy with either our polices or procedures.

With this is mind as we will never contact a policy holder unsolicited can you please call a member of the team on 0800 195 4926 where we will be genuinely please to hear your comments and feedback.

Kind Regards

Customer Service Team

Mr Robert Fletcher

Total Loss Gap Insurance

Easy

Mr Ben Pandher

Total Loss Gap Insurance

Mrs Stephanie Kendal-Hughes

Total Loss Gap Insurance

5

Miss Amber Sanders

Total Loss Gap Insurance

Website was easy to use although it crashed the first time i submiitted personal details but reloaded then worked fine. Spoke on the phone to one of the representatives to check I was buying the policy for me and the person was very helpful

Mrs Christine Orman

Total Loss Gap Insurance

0800 number was engaged for a long time. When I got through there was no one to help and I left my number for a call back. No one has called me yet. On the website the Look Up for my car registration did not work and kept spinning. I eventually added the details manually which seemed to work....hopefully.


Total Loss Gap Insurance - Dear Mr Champion thank you for taking the time to leave your feedback. British Telecom have been working with a fault on our lines which means at present we have a limited service. We sincerely apologize for any inconvenience. We understand that a member of the team has attempted to call you back and will continue to keep trying.

Reference the vehicle lookup, unfortunately this system is linked to a DVLA look up. This means that at peak times of the year such as March there can be a delay in DVLA updating their information. To compensate our system will allow you to enter a brief description. For example, Ford, Fiesta 5 door.

We can assure you that the information your entered has been updated and processed and that your policy is now live and in place.

Once again thank you for choosing Total Loss and thank you for feedback.

Kind Regards

Customer Service Team

Mr Christopher Champion

Total Loss Gap

Dear David, I would like to thank you for assistance today. You were extremely polite and helpful, offering me a brand new policy just added and getting my partner the best deal, with a transfer of his policy. It has been a pleasure to use a company that truly put their customers first. The start of the call with your automated answer machine gives one immediate faith, with the offer of your FCA number and the first offer being ‘talk to a person’. Thanks again, Bridget Oatridge

Bridget Oatridge

Total Loss Gap Insurance

Very good value for money versus dealership

Mrs Julie Marklew

Total Loss Gap Insurance

Excellent and user friendly site.

Mrs Suzanne Wilson

Contract/Lease Hire Gap

Very easy site to use.

Mr Paul Roberts

Total Loss Gap Insurance

Mr Edward Stock

Combined Tyre & Alloy

The process seems very convenient and straight forward. Gwyn Jones

Mr Gwyn Jones

Gap & Up To £3000 Deposit Cover

Questions process with yes/no answers is confusing.


Total Loss Gap Insurance - Dear Mr Murray thank you for your comments. We are so sorry to see that you where anything less than 5 Star happy with your policy. With this in mind we have now sent your comments to our IT department.

Kind Regards

Customer Service Team

Mr David Murray

Total Loss Gap Insurance

Ms Maxine Radcliffe

Total Loss Gap Insurance

Easy to complete application.

Miss Jacqueline Allen

Total Loss Gap Insurance

Your website needs a UX overhaul. I will give further feedback if I have to use the service.


Total Loss Gap Insurance - Dear Miss Firth thank you for taking the time to leave your feedback. We too hope that you never need to make a claim and instead have many happy years of trouble free motoring. That said we can assure you that every step possible has been taken to make sure that should you ever need to make a claim, that the whole process is just as simple and transparent as buying your policy was.

Reference UX, we will pass your comments on to our IT department for re-view. Once again thank you for your constructive criticism.

Kind Regards

Customer Service Team

Miss Francesca Firth

Total Loss Gap Insurance

So far so good! Reasonable prices, hope the claims (if any) are as slick !! Thanks

Mr Richard Smith

Total Loss Gap Insurance

Total Loss Gap - Dear Mr Foster, we are so sorry to see that you where anything less than 100% happy with your policy and we value comments good and bad alike. As you have not left any feedback can you please contact a member of the team on 0800 195 4926 where we would be more than happy to assist and genuinely appreciate the opportunity to have your constructive feedback.

Kind Regards

Total Loss Customer Service Team

Mr Ian Foster

Alloy Wheel Insurance

Very simple process. Exceptional phone service with nothing being a problem

Mr David Barker

Total Loss Gap Insurance

Good website and information

Mr Alan Robinson

Total Loss Gap Insurance

Great price, a third of the dealership's.

Mrs Amanda Molesbury

Combined Tyre & Alloy

Spoke on the phone to a gentleman who reassured me when I asked about the brands and how long the company had been trading etc

Mrs Rebecca Tonkin

Total Loss Gap Insurance

fine

Mr Keith Crowdy

Total Loss Gap Insurance

very easy looks spot on cover

Mr Terry Langston

Total Loss Gap Insurance

Very happy with phone enquiries / assistance Your website needs attention as far as paying via the basket is concerned. Keeps changing all dates to 1 jan 2017 (my DOB/Purchase date/Reg date - when you spot mistake and press "edit" to correct date, then save, all other dates have changed to 1/1/17!!)


Total Loss Gap Insurance - Dear Mr Dyer thank you for taking the time to leave your feedback. We have spoken to our IT department who have been working on upgrades and brought this to their attention for further investigation.

In the meantime we genuinely appreciate your comments.

Kind Regards

Customer Service Team

Mr Alan Dyer

Gap & Up To £3000 Deposit Cover

Good Service and and policy creation process. However Not great IT Security, Last page of policy sign up requests password in cleartext..


Total Loss Customer Service Team - Dear Mr Smith thank you for your comments. This was changed as a result of customer feedback. That said with your feedback in mind we will send your comments to our It department for review.

Once again thank your feedback.

Kind Regards

Customer Service Team

Mr Matthew Smith

Gap & Up To £3000 Deposit Cover

Great

Mr Mark Threadgold

Total Loss Gap Insurance

Refreshingly open and different. I hope I never need the service but I have some confidence that it will be beneficial should I need to.

Mr Keith Jordan

Gap & Up To £3000 Deposit Cover

5

Mr David Stokes

Total Loss Gap Insurance

Clear explanations and very good value.

Mr Simon Ogbourn

Total Loss Gap Insurance

Guided us through the options and advised us appropriately

Mrs Judith Lisle

Total Loss Gap Insurance

Very slick and easy way to do business - very impressed. This is the second time I've used you and would definitely recommend you to others.

Mr Chris MacKay

Total Loss Gap Insurance

friendly staff informative

Mr Derek Bailey

Total Loss Gap Insurance

Seems quick and easy lets hope I've picked the right policy.


Total Loss Gap Insurance Team - Dear Mr Gwynne thank you for taking the time to leave your feedback. A main feature of your policy is that it will always do what ever is best for you on the day and will therefore change depending on market forces at the time, always settling what ever is financially best for you on the day.

If you would like to talk about your policy or what would happen should you need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.

Kind Regards

Total Loss Customer Service Team

Mr Dennis Gwynne

Total Loss Gap Insurance

So far so good - customer service is good at the purchase stage. Not had call to use policies yet - hopefully will not have to in the future either!

Mr Alan Harrison

Total Loss Gap Insurance

Sounds good to me

Mr Alan Tickle

Alloy Wheel Insurance

System very easy, policy good as I have diamond cut alloys.

Mr William Service

Total Loss Gap Insurance

Spoke to a member of staff who was very helpful and helped me to decide which product to choose. Great customer service.

Mr Sean Pugh

Combined Run Flat Tyre & Alloy

Quick, easy to understand and good terms

Mr Dean Marshall

Total Loss Gap Insurance

Quick and easy to use website

Miss Claire Leary

Total Loss Gap Insurance

I'm happy!

Mrs Lynsey Rooney

Total Loss Gap Insurance

Good

Mr Jamie Preston

Combined Run Flat Tyre & Alloy

I like it that there was no hard sell or at surcharges

Mrs Nickola Mclaughlin

Total Loss Gap Insurance

New customer today I spoke to a man called David who was very helpful explained how the policy worked and was able to answer my queries. So far so good.

Ms Janet Woods

Total Loss Gap Insurance

Had a problem on line, got called straight back. policy details are written in plain English Very competitive pricing, easy to use website

Mr Mark Everard

Combined Tyre & Alloy

Good customer service explaained the policies fully before I bought. Let's hope I don't have to use them!

Mr David Johnson

Total Loss Gap Insurance

Time will tell

Mr Adrian Parker

Total Loss Gap Insurance

Good Cheap, easy to do.

Mr NORMAN LOCKE

Total Loss Gap Insurance

Easy to take out and a lot cheaper than other sites I had looked at for the same cover.

Mrs Annette Wolfe

Total Loss Gap Insurance

thank you for an efficient service

Mr Chaudhry Ahmad

Combined Tyre & Alloy

thanks

Mr Edward Quartey

Total Loss Gap Insurance

Good policy. System didn't work first time so had to start again. Couldn't find my car with the Reg even though I've received the V5.


Total Loss Gap - Dear Mr Wilson thank you for taking the time to leave your feedback. Unfortunately our system is 100% reliant on DVLA and at peak times such as March and September it can take a few extra days for the systems to update. For this reason our automated system also allows you to type a brief description of the vehicle. For example Ford Fiesta.

That said we are genuinely sorry for any inconvenience and honestly do appreciate you taking the time to bring this to our attention.

Kind Regards

Customer Service Team

Mr Stephen Wilson

Total Loss Gap Insurance

Good

Mr William Moyes

Total Loss Gap Insurance

Advisor was very quick to suggest a better policy which maximised my compensation should I be unlucky to suffer total loss of the car in the first five years.

Mr Gary Taylor

Total Loss Gap Insurance

We spoke to XXXX in the customer service team who was able to answer all our questions and put our minds at ease allowing us to make an informed choice as to which policy best suited our needs. I would not drive away a new vehicle on the road today without a gap insurance policy in place. I would not hesitate to recommend Aequitas Automotivee Ltd - Totallossgap.co.uk for gap insurance. I chose this company from a Which magazine recommendation of which I have a subscription.

Mr Brendan Donohue

Total Loss Gap Insurance

All very efficient. Email support has been very good.

Mr COLIN BATEMAN

Scratch & Dent Insurance

Quick and easy to use website. Good value insurance

Mr Andrew Downes

Total Loss Gap Insurance

Very simple / straight forward

Mr Joseph Jose

Total Loss Gap Insurance

Mr Lee Johnson

Total Loss Gap Insurance

Happy

Mr Mark Osborne

Alloy Wheel Insurance

Easy website, I had to call the sales line to ask about the wear and tear clause on the policy documents and was told that clipping curbs is not classed as wear and tear so was happy to go ahead and purchase the policy

Mrs Joanne Carpenter

Total Loss Gap Insurance

EXPLAINED EXACTLY WHAT THE INSURANCE WAS, VERY CLEAR

Mr Richard Pring

Total Loss Gap Insurance

Buying was easy, of course you never really know if they are good until you make a claim. Hopefully I won't need to find out!

Mr James Richardson

Total Loss Gap Insurance

I called your Freephone number as I needed further info re GAP insurance and exactly how it works. I spoke to XXXX who was so informative and helpful, answering all my queries and more. He was a big factor in choosing to go with Total Loss Gap, a real asset!

Mrs Jennie Aziz

Combined Tyre & Alloy

Easy to arrange and fairly priced

Mr Stephen Cossins

Total Loss Gap Insurance

Great help offered by phone in setting up the correct policy.

Mr Paul Woodley

Total Loss Gap Insurance

Very helpful and informative.

Mr Robert Buckland

Contract/Lease Hire Gap

Helpful advise from Gap123

Mr Clive Feakin

Combined Run Flat Tyre & Alloy

Excellent

Mr Shivananda Sahoo

Combined Run Flat Tyre & Alloy

Excellent

Mr Shivananda Sahoo

Gap & Up To £3000 Deposit Cover

so far so good. Excellent communication and very helpful staff when I called and spoke to someone. I was originally offered the gap insurance from the finance company at 3 times the price (of which I have taken out in the past)but will definitely use this company again once this policy runs out.

Ms PAULA LOCKHART

Gap & Up To £3000 Deposit Cover

so far so good. Excellent communication and very helpful staff when I called and spoke to someone. I was originally offered the gap insurance from the finance company at 3 times the price (of which I have taken out in the past)but will definitely use this company again once this policy runs out.

Ms PAULA LOCKHART

Contract/Lease Hire Gap

Competitive quote. Easy access website

Mr Peter Cross

Combined Run Flat Tyre & Alloy

Nice and simple to do! also better deal than the policy offered by the main BMW dealer! First Class Ian

Mr Ian Briscombe

Total Loss Gap Insurance

Very easy to use

Mr Simon Cooper

Total Loss Gap Insurance

Very good

Mr Neil Wright

Alloy Wheel Insurance

Very easy to complete unlike some!!!

Mr Neil Wright

Total Loss Gap Insurance

Very easy to set up and such a good price.

Mrs Denise Jeffrey

Total Loss Gap Insurance

Hard to give feed back at the moment but reading was clear - of the cover

Miss Kristy Gillett

Total Loss Gap Insurance

Very happy with the site which was able to simplify what can be a very confusing product. Special mention to Martin @ Easy Gap Team who initially answered my queries & then pointed me to this site for further clarification. I saved £200 on Main Dealer quote plus this cover is for 4 years & dealer quote was only for 3 years cover.

Mr Dermot McMahon

Total Loss Gap Insurance

I spoke to someone for advice as I wasn't too sure on which level of cover I would need and spoke to a very helpful representative. I was obtaining a couple of quotes from different companies but Total Loss Gap were the only ones to follow it up by email which prompted me to go with your company - I had previously decided to go with the alternative company as I had used them before however decided to go with Total Loss Gap in the end.

Mrs Christine Smith

Total Loss Gap Insurance

Very happy with sign up process

Mr Dean Rollinson

Gap & Up To £3000 Deposit Cover

Really impressed with the friendliness and professionalism of Tom XXXXXX who dealt with all of my enquirers and concerns. Really easy to organise the insurance and I will happily recommend Total Loss to family, friends and colleagues. Thanks

Ms Michele Judd

Contract/Lease Hire Gap

Excellent

Mr Lee Bristow

Total Loss Gap Insurance

Very friendly customer service, very happy to see a telephone number on the website that you can actually call and speak to a human about the policy. Not like some websites

Ms Laurie Watson

Total Loss Gap Insurance

Really easy to set this insurance in place and having insurance that covers variety of cover, all of which pays out at the highest level in the event of a need to claim is great.

Mrs Paula Bradbury

Total Loss Gap Insurance

Clear information and good advice

Mrs Helen Whittaker

Scratch & Dent Insurance

Mr Christopher Ellis

Total Loss Gap Insurance

Very easy and straightforward web site to use to secure Total Gap Insurance

Dr Michael Parsley

Total Loss Gap Insurance

Happy with premium for Total Loss Gap Insurance and Combined Alloy and Tyre cover

Mr Nicholas Crown

Contract/Lease Hire Gap

Mr John Borrows

Total Loss Gap Insurance

Web site a bit clunky


Total Loss Gap Insurance - Dear Mr Spencer. Thank you for taking the time to leave your comments. We have now sent your feedback over to the IT team who will investigate. In the meantime once again thank you for leaving your feedback.

Kind Regards.

Customer Service Team.

Mr Jeffrey Spencer

Total Loss Gap Insurance

5

Mr Terry Sturgess

Total Loss Gap Insurance

Very easy, very straight forward form to complete.

Mrs Lesley Upton

Total Loss Gap Insurance

Excellent service and cover. Having compared all other Gap insurance offerings, I eventually chose 'Total Loss Gap' as they were the only company I found that you don't have to choose between 'Invoice Amount' or 'Replacement Vehicle' at the point of purchasing Gap insurance. The price quoted by 'Total Loss Gap' lets you choose whichever is best for you if & when you need to make a claim.

Mr Martin Jacquemin

Total Loss Gap Insurance

Easy to join but the proof will be if i need to make a claim. Far too early for feedback

Mr John De Bolla

Total Loss Gap Insurance

Looks good from what I can see

Mrs Kirsten Wilkinson

Total Loss Gap Insurance

very good service and quick

Mr Mohebor Rahman

Total Loss Gap Insurance

5

Mr Stephen Howie

Total Loss Gap Insurance

Very easy to set up and pricing very competitive. Hope I never need to use it!

Mr Alan Patrick

Total Loss Gap Insurance

Class services and price!!

Mr Ryan Snaith

Gap & Up To £3000 Deposit Cover

very helpful on the phone and easy online ordering

Mr CLIFFORD AYRIS

Total Loss Gap Insurance

The system was very straightforward, vehicle look-up did not work, premium was competitive and the cover and policy terms and duration were the best I could find.

Mrs Lorraine Lee

Gap & Up To £3000 Deposit Cover

Very friendly and knowledgeable customer support & service

Mr Dyer Greig

Total Loss Gap Insurance

Policy looks good compared with others as it covers the highest cost scenario, competitive price and helpful over the phone (freephone - so good).

Mr Steve Davies

Contract/Lease Hire Gap

Easy to use and buy my policy.

Mr Scott Thompson

Total Loss Gap Insurance

really easy and laid out in a understandable format

Mr LEE TALLON

Alloy Wheel Insurance

Good range of policies. Good value. Website a little 'clunky' to use

Mr Peter Prior

Total Loss Gap Insurance

The best prices for what is a really good coverage in each policy. This is in both GAP insurance and Alloy wheel insurance. This company also cover Diamond Cut Alloys!

Mr Richard Small

Total Loss Gap Insurance

very happy with process and price, Gave 4 because not gone through claim process

Mrs Genevieve Rudling

Total Loss Gap Insurance

Very good price for the cover you get

Miss Williamina Mckay

Total Loss Gap Insurance

Clear explanation of the policy, no jargon and £200+ cheaper than a previous quote from another company

Mr Michael Lee

Total Loss Gap Insurance

Seems quite straight forward to set up, hope it is as easy if we ever need to make a claim.

Mr Richard Anthony

Total Loss Gap Insurance

The cover looks good and the price is amazing - can't seem to find a catch?

Mrs Fiona Shaw

Total Loss Gap Insurance

great thanks

Mr Kevin Smallman

Total Loss Gap Insurance

Easy process - thanks

Mr Neil Whitfield

Total Loss Gap Insurance

Very easy to deal with and excellent advice on the phone.

Mr PETER Connelly

Total Loss Gap Insurance

customer service agent i spoke to on the phone was very helpful.

Mrs Lesley Schofield

Total Loss Gap Insurance

I am happy with what I have read. And the person I spoke to

Mrs Gwyneth Edwards

Total Loss Gap Insurance

Saved a fortune buying from total loss gap, dealership wanted £230 yours £89 thanks . so easy to use website all straight forward 5*

Mrs Debra Hodges

Total Loss Gap Insurance

Called gapinsurance123 who were very helpful and directed me to this website (totallossgap) as it was the same company. Reason for call is that I purchased the car over 6 months ago and some sites won't quote for that - this one is up to 365 days after purchase. helpful on the phone and easy to follow website. This review only about service for policy purchase.

Miss Debbie Hye

Total Loss Gap Insurance

The reason you didn't get a "5" is that the deferred start was a little less easy than it could have been. Having used the deferred start in your intro, you should have used the same terminology when asking about the start date of the policy. I am assuming the start date (which I deferred to 12 months after I bought my new car) is the same as the deferred start. I know it's nit-picky but using the same terminology does help.

Mr John Longley

Total Loss Gap Insurance

very good service and and good value

Mrs Marian Davies

Alloy Wheel Insurance

Good

Mr Kamlesh Singh

Total Loss Gap Insurance

Great price! Very easy to get a quote and very competitive too!

Mr Tarnjit Dhesi

Gap & Up To £3000 Deposit Cover

All seemed to be ok, fairly easy to work through the online form

Mr Raymond Juch

Alloy Wheel Insurance

Very good. Simple to use

Mrs Laura Heather

Alloy Wheel Insurance

It's too early to give you a 5 for your customer service and systems since that only becomes apparent in the event you have to make a claim. However the policies look good for what I require so happy to give a rating of 4.

Mr Peter Callaway

Alloy Wheel Insurance

Seems like a very good legitimate service

Mr Mark Ramm

Alloy Wheel Insurance

Excelant price , cover includes diamond cut alloys just what I'm after , no claim made so far so let's hope if a claim is needed 5 stars would be given again

Mr Stephen Blair

Gap & Up To £3000 Deposit Cover

Spoke to a very helpful lady on the telephone (XXXXX) who answered all my questions and it was easy to purchase cover once I received an email quote.

Mr Peter Riley

Total Loss Gap Insurance

the cheapest with good policy on the web

Mrs Delza Deang

Total Loss Gap Insurance

advisors are helpful and informative. I hope i won't need to use this product. i chose this because of peace of mind. i can not comment on rest of the service as i just bought the policy.

Dr Basalingappa Navadgi

Total Loss Gap Insurance

Very easy to understand and straight forward

Mr Jason Childs

Alloy Wheel Insurance

Very helpful when I enquired - quotes provided quickly. Easy to purchase online

Mr Paul Potts

Total Loss Gap Insurance

excellent

Mr Allan Steel

Total Loss Gap Insurance

Easy to use website and nice use of examples to let you know what you are getting. Let's hope if I ever have to claim it will be as easy as signing up for it

Miss Sophie Long

Total Loss Gap Insurance

This is the fourth car in my household l'm taking out Gap insurance. Very happy with the process.

Miss Meera Bakhda

Total Loss Gap Insurance

All OK everything straight forward, good price. Easy to use website.

Mr David Barstow

Alloy Wheel Insurance

Very quick procedure and thankfully insurance cover Laser and Diamond Cut rims

Mr Victor Bow

Total Loss Gap Insurance

Average at the moment as bought on line and unable to review details from quote before payment

Ms Shiona Bonwick

Alloy Wheel Insurance

QUESTION ABOUT THE SIZE OF THE ALLOY WHEELS NOT CLEAR. IT SHOULD SAY 20 INCHES OR LESS - NOT LESS THAN 20 INCHES. I HAD TO CALL TO CLARIFY WITH ONE OF YOUR CUSTOMER SERVICE TEAM .
Total Loss Gap - Dear Mrs Watson thank you for bringing this is our attention. We will pass your feedback on to our IT department as soon as possible. Once again thank you for your feedback.

Kind Regards

Customer Service Team

Mrs LUCY WATSON

Total Loss Gap Insurance

Very quick and easy to setup. Excellent price.

Mr David Parker

Total Loss Gap Insurance

.

Mrs Emma Morgan

Total Loss Gap Insurance

very straightforward

Mrs Ruth Francis

Total Loss Gap Insurance

Only just bought GAP insurance but easy to setup and very good price.

Miss Bo Li-Bean

Total Loss Gap Insurance

Policy easy to purchase and covers what I. Was looking for

Mrs Elizabeth Rawlins

Combined Tyre & Alloy

Web Site quick and easy to set up new insurance

Mrs Brenda North

Total Loss Gap Insurance

Website very easy to navigate. Policy appears to be very good value compared to quotes from other companies and main dealer.

Mr Brian Roberts

Total Loss Gap Insurance

easy to set up , little monotonous with the yes and no questions but understand that's to filter liability to take out the cover. hopefully I don't need it.

Mr Jacob Austin

Total Loss Gap Insurance

.

Mrs Kerrie Reece

Total Loss Gap Insurance

.

Mr Christopher Reece

Gap & Up To £3000 Deposit Cover

If I want to amend any details (i.e. go back), the dates will reset to 01/January. Apart from that, all OK.

Mr Ricardo Balouta

Total Loss Gap Insurance

Very good quick easy

Mrs Joanne Jones

Total Loss Gap Insurance

spoke with XXXX on the phone- very helpful

Ms Debra Leggott

Alloy Wheel Insurance

Excellent on line service and quick to set up

Mrs Karen Dovey

Total Loss Gap Insurance

IVe just taken out Total Loss Gap as covers my odd situation.I have purchased a 66 plate pre reg 30/09/2016 car for £14350.00.All other policys have a limit this one does not. Car £14350.00, Replacement cost £25000.00 so normal cover of £10000.00 will not be enough or adequate after year one., This has no limit so would cover a replacement even at 5 years old and a car only valued at say £5000.00.


Total Loss Gap Insurance - Dear Mr Adams we could not of said it better ourselves. While we sincerely hope that you never need to make a claim you are completely correct. If your vehicle was written off ( or stolen )even in 4 years 11 months and 28 days time then your own insurance company would pay you what ever the car is worth at the time. Our claims team would then top up their payment back to either the invoice price you paid or the replacement cost of another vehicle the same age, mileage and condition as yours was on the very 1st day you drove it home or the superseding model if that is no longer available. There is also no claim limit.

Once again thank you for your comments.

Kind Regards

Customer Service Team

Mr Simon Adams

Total Loss Gap Insurance

certainly very impressive promises, lets hope they are fulfilled unlike those made by my current Gap insurance company- Direct Gap which has just gone bankrupt.


Total Loss Insurance - Dear Mr Noonan. With your permission we will ask a member of the team to contact you. Direct Gap have not gone into liquidation and while we would love you to buy a policy we honestly think that there is no need. Can you please contact Direct Gap as soon as possible and we can cancel your policy and issue a refund.

Kind Regards

Customer Service Team.

Mr David Noonan

Total Loss Gap Insurance

Easy to use and comprehensive cover

Mr Visvanathan Loganathan

Total Loss Gap Insurance

Very easy to understand and uses accessible language so that you know what you are purchasing and the level of cover.

Mr Robert Binks

Scratch & Dent Insurance

The website is easy to use and speaking to the staff is very nice as they're helpful and friendly

Mr Leon Fearon

Total Loss Gap Insurance

Thank you got help when I called so decided to take insurance as he explained everything so well

Customer Did Not Want To Leave Their Name.

Total Loss Gap Insurance

This is a first time taking out this type of insurance. The process was very clear and the details extremely well presented. I decided on using 'Totallossgap' after carefully researching this type of product and checking out the companies who are providing the insurance and product service. I would recommend all potential customers to make their own checks. I found the experience very refreshing. It involved contacting the FCA to check company registrations and then two very rewarding telephone calls with, as it turned out, directors of Automotive Compliance Limited and Aequitas Automotive Limited. If you are unsure about taking this type of insurance as I was, then I am sure that after talking to people, not just pressing buttons, you will be convinced like myself that having a 'totallossgap' insurance is a good decision. IvanB.

Mr Ivan Bannister

Combined Tyre & Alloy

2nd policy

Mr Darren Beaver

Total Loss Gap Insurance

Brilliant service

Mrs Sian Cook

Total Loss Gap Insurance

4

Mr Howard Parker

Total Loss Gap Insurance

Good Site

Mr Vishnu Emany

Combined Run Flat Tyre & Alloy

Good price and responded quickly and clearly on a query.

Mr GLEN BRIGHT

Total Loss Gap Insurance

2nd policy

Mr Darren Beaver

Alloy Wheel Insurance

great price

Mrs Kathleen Wilson

Total Loss Gap Insurance

Easy to use website and fully explains the policy and main points. Not like other like sites where they have many differing variants of the differing types of policies.

Mrs Karen Casey

Alloy Wheel Insurance

A very professional service to achieve cover and security

Mr ROBERT GARDNER

Combined Tyre & Alloy

thank you

Miss Smita Shah

Alloy Wheel Insurance

Excellent quick service to set up. thanks

Mrs Claire Matthewman

Total Loss Gap Insurance

Easy to use , website is clearly laid out

Mrs Wilrun Leiwe

Contract/Lease Hire Gap

Mrs Karen Harris

Gap & Up To £3000 Deposit Cover

Very pleased. Cheaper than I found elsewhere and appears to be a comprehensive to meet any future claims.

Mr Daniel Jealous

Total Loss Gap Insurance

very clear and simple process , took less than 10 minutes from start to finish

Mr MARK ISAACSON

Total Loss Gap Insurance

Easy as anything

Mr Douglas Parker

Total Loss Gap Insurance

Very straightforward and easy.

Miss Millicent Parker

Total Loss Gap Insurance

Very happy with the customer service. Phone answered quickly and advise was very good.

Miss Nicola Clamp

Contract/Lease Hire Gap

Fast and efficient

Miss Larna Jayes

Alloy Wheel Insurance

Good but could be more competitive if you take out more than one policy

Mr Sachin Shah

Contract/Lease Hire Gap

ALL GOOD STRAIGHT FOWARD

Mrs Shabana Kausar

Alloy Wheel Insurance

Quotes are very competitive and the policies look good. Website was relatively easy to use and no surcharge on credit card transactions is a bonus. Only 3 rating as not dealt with customer service and of course not needing a claim yet but so far so good.

Mr Daniel O'Rorke

Total Loss Gap Insurance

Quick and efficient service

Mr Glen Crawford

Total Loss Gap

Hi - felt I must drop you a line to thank you for your friendly help and advice with my purchase of Gap cover. As a retired insurance company and broker man, I know more than most punters about gap insurance, but your adviser Dave was extremely helpful and informative and was able to answer all my questions relating to the product. In a time of call centres and poorly trained telephone staff, it was a very pleasant change to speak to someone who actually knows about the product and can give professional advice to a customer ! Thank you and well done, I'm very pleased with my new policy ! Best wishes Chris Cooke

Mr Chris Cooke

Total Loss Gap Insurance

Easy website to use and a great price, less than half that quoted by the dealer and more benefits.

Mrs Fiona Davies

Combined Tyre & Alloy

Very easy way to purchase what looks like a good value for money product. I hope I never have to use it!

Mr Michael Kirby

Total Loss Gap Insurance

Easy to get quotes and apply for. Cost is almost £200 cheaper than quoted by dealership policy and is for an extra 2 years cover. Just hope if I ever do need to claim, the claims process is as straightforward.

Mrs Claire Bean

Total Loss Gap Insurance

Easy to understand and simple to get quote

Mr Alan Murphy

Total Loss Gap Insurance

Very good service.

Mr Steven Lee

Total Loss Gap Insurance

Just hope you don't try to take the payment more than once, as was the case yesterday re a policy I bought for my daughter's new car!


Total Loss Gap - Dear Mr Piggins thank you for your feedback. We are so sorry that there where any issues what so ever. Our system is automated and with your permission we will look into why this may have happened. We will also double check that the refund has also been issued. Again we apologise for any inconvenience.

Kind Regards

Customer Service Team

Mr Charles Piggins

Total Loss Gap Insurance

5

Mrs Bethan Davies

Total Loss Gap Insurance

Site was easy to use and good value for an 'all inclusive' premium. £260 cheaper than dealership quoted. Obviously, quality of policy untested, but, no reason to believe that it won't do what it says on the tin.


Total Loss Gap Insurance - Dear Mr Roberts thank you for your feedback. We too hope that you never need to put of claims team to the "test ". Instead we hope you have many happy years of trouble free motoring. That said if ever the unthinkable does happen we know that you will find the whole claims process just as simple and straight forward.

This is because just like you we think that the only real test of an insurance policy is what happens when you make a claim. This is why we have worked so hard with our claims team to make is as quick, customer friendly and easy to understand as possible.

We hope that this sets your mind at rest however if you would like to talk about your policy or what would happen should you need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.

Kind Regards

Customer Service Team

Mr Terence Roberts

Alloy Wheel Insurance

Excellent value for money and includes diamond cut and split rim alloys.

Mr Salim Mohammed

Total Loss Gap Insurance

time will tell

Miss Trudy Edwards

Total Loss Gap Insurance

Mr Tony Leroux

Total Loss Gap Insurance

Happy

Miss Sandie Anderson

Total Loss Gap Insurance

Site was good and easy spoke to a person from other company and he directed me this one.

Mrs Claire Albert

Total Loss Gap Insurance

I have been most impressed with the service provided by this company. I have unfortunately had to make a claim and could not be more satisfied with how it has been handled . It has been efficient and straight forward. They also helped by advising what value the car insurers should have been offering. This helped get my offer improved. I was paid out by the total loss insurers to the value of my car. Most impressed with all personal I was in contact with. I got called back exactly when they advised. Excellent customer service. A big thank you to this company when dealing with my unfortunate event.

Mrs Sharon Nield

Combined Tyre & Alloy

Very good

Mr William O'connor

Total Loss Gap Insurance

Quick and easy - on the face of it seamless. However, proof is in when a claim is made. My recommendation is heavily caveated!

Mr Samier Patel

Total Loss Gap Insurance

Fantastic service

Miss Jaydene Venus

Total Loss Gap Insurance

Nice helpful lady I spoke to on the phone who explained everything perfectly and at no time made me feel I was under pressure to buy !

Mrs Jennifer Pullen

Total Loss Gap Insurance

Recently called and spoke to a representative who i found to be very helpful in explaining each aspect of the different insurance policy's without trying to push and sell the policy's.

Mr Raymond Weightman

Gap & Up To £3000 Deposit Cover

Simple to understand and fantastic price. What more I can ask for ?

Mr Robert McKenna

Total Loss Gap Insurance

Easy to set up,thanks

Mr Paul Cross

Gap & Up To £3000 Deposit Cover

Really helpful on the phone

Mrs Jane Martin

Gap & Up To £3000 Deposit Cover

Much easier to understand and really liked the fact that everything was done with my monthly payment instead of limit's. An easy 5 stars

Mrs Karren Dodd

Total Loss Gap Insurance

very competitive and great customer service

Mrs Kelly Cliffe

Total Loss Gap Insurance

Easy to use, clear policy details and a good deal.

Mr Stephen Watkins

Total Loss Gap Insurance

Such a good price, plus it was so easy to take out the policy, Thank you,

Mr Lionel Carpenter

Total Loss Gap Insurance

Everything seems OK so far. However, when asking for feedback, I would suggest you spell "moments" and "policies" correctly. I would hate there to be a spelling error on my policy which would cause a problem. Please email me when this is corrected. Thank you.


Total Loss Gap - Dear Mrs Ross thank you for taking the time to bring this to our attention. We have informed our IT department who have assured us that it has now been corrected.

We understand that a member of sales support has also emailed you as requested.

In the meantime we would like to set your mind at rest that should you ever need to make a claim a simple spelling mistake would have no bearing on your claim.

Once again a sincerely thank you for letting us know.

Kind Regards

Customer Service.

Mrs Wendy Ross

Alloy Wheel Insurance

Great service so easy

Mr Michael Albury

Total Loss Gap Insurance

Super Easy!

Miss Amelia Berrisford

Total Loss Gap Insurance

Very Easy!

Mr James Sherratt

Contract/Lease Hire Gap

simple & straightforward

Mr Fraser Tilley

Total Loss Gap Insurance

Simple to purchase and I hope I never need to claim!


Total Loss Gap Insurance - Dear Dr Cox we can promise that should you ever need to make a claim that we will do everything humanly possible to make sure that the process is just as simple.

If ever you would like to discuss your policy or what would happen when you make a claim please do not hesitate to contact a member of the team on 0800 195 4926. Kind Regards

Customer Service Team

Dr Stephen Cox

Total Loss Gap Insurance

Easy to signup and helpful helpline

Mrs Rachel Hartog

Total Loss Gap Insurance

Easy to use website and simple purchase procedure

Miss Joanne Hall

Total Loss Gap Insurance

Keen price, easy to set up, hopefully if I need to use the policy you will step up to provide what is needed.

Mr Paul McKinnell

Total Loss Gap Insurance

N/a

Mr Mir Siddiqur Rahman

Total Loss Gap Insurance

Website informative & advisors I spoke with (XXXX & XXXXX) were very knowledgeable & helpful

Mr John Sawyer

Total Loss Gap Insurance

Called customer services first to check out some information. Answered the call immediately and the person whom I spoke to certainly knew their stuff. Thank you

Ms Selene Regan

Total Loss Gap Insurance

PayPal option was flaky and there where no instalment options as stated on previous page.


Total Loss Gap - Dear Mr Davison thank your or your feedback. Unfortunately the PayPal option is controlled by PayPal themselves and we have no control over speed or usage. Reference the monthly payment plan - we are more than happy to set this up for you simply contact a member of the team on 0800 195 4926.

Kind Regards

Customer Service Team

Mr Bryan Davison

Total Loss Gap Insurance

Miss Stephanie Bowers

Scratch & Dent Insurance

Policy terms look equivalent but at considerably lower cost than those offered by Dealer.

Mr Neil Francis

Total Loss Gap Insurance

Easy Process

Mrs Suzanne Mills

Total Loss Gap Insurance

Nice and easy to use website, given good advice by the person I spoke to on the help line when wanted to check something

Mrs Elaine Brown

Total Loss Gap Insurance

Easy and simple process to follow. Site information very informative.

Mr