At Total Loss GAP, we understand that you may be interested in how GAP Insurance claims work, so here is a list of examples of real-world policy claims from our customers.

Here, we will show you examples of the latest real GAP Insurance claims for our customers, including details of the vehicle, the type of GAP Insurance taken, and the claim settled.

Since the start of 2019, we have seen nearly £5.5 million paid out to our customers in GAP Insurance claims*

Over that period, our average claim has been £5,540.77*

In 2024, our average GAP Insurance claim was £7,216.26*

We will continue to update this page over time to show how our products work and how they may benefit you.

*Figures correct as of the time of writing in May 2025

---

Vehicle: Hyundai Kona     

Purchase Price: £36,000    

Purchased method: PCP Finance

Purchase date: June 2023

Vehicle status: New

GAP Insurance policy type: Return to Invoice GAP

Policy period: 4 years

Policy Premium: £253.81

Claim date: February 2025

GAP Insurance settlement: £17,987

---

Vehicle: Volkswagen Tiguan

Purchase Price: £27,999

Purchased method: Cash/Outright

Purchase date: March 2023

Vehicle status: Used

GAP Insurance policy type: Return to Invoice GAP

Policy period: 5 years

Policy Premium: £294.49

Claim date: February 2025

GAP Insurance settlement: £6,884.25

---

Vehicle: Toyota Yaris    

Purchase Price: £20,458   

Purchased method: Cash/Outright

Purchase date: January 2023

Vehicle status: Used

GAP Insurance policy type: Return to Invoice GAP

Policy period: 4 years

Policy Premium: £139.50

Claim date: February 2025

GAP Insurance settlement: £3,933

---

Vehicle: Volkswagen Golf  

Purchase Price: £21,988  

Purchased method: Hire Purchase

Purchase date: May 2023

Vehicle status: Used

GAP Insurance policy type: Return to Invoice GAP

Policy period: 2 years

Policy Premium: £105.98

Claim date: February 2025

GAP Insurance settlement: £4,128

---

Vehicle: Audi A3 Sportback   

Purchase Price: £29,573

Purchased method: Personal Contract Purchase

Purchase date: May 2023

Vehicle status: New

GAP Insurance policy type: Return to Invoice GAP

Policy period: 4 years

Policy Premium: £239.78

Claim date: January 2025

GAP Insurance settlement: £3,156.88

---

 

Vehicle: Volkswagen Golf R   

Purchase Price: £29.950 

Purchased method: Hire Purchase

Purchase date: May 2023

Vehicle status: Used

GAP Insurance policy type: Top Up GAP Insurance

Policy period: 1 year

Policy Premium: £99.99

Claim date: December 2024

GAP Insurance settlement: £5,562.50

---

Vehicle: Mercedes-Benz C-Class Sport Premium   

Purchase Price: £29,500  

Purchased method: Personal Contract Purchase

Purchase date: December 2021

Vehicle status: Used

GAP Insurance policy type: Invoice & Replacement (VRI) GAP

Policy period: 4 years

Policy Premium: £285.84

Claim date: December 2024

GAP Insurance settlement: £13,675.67

---

Vehicle: Hyundai Tucson  

Purchase Price: £38,000  

Purchased method: Personal Contract Plan

Purchase date: June 2022

Vehicle status: New

GAP Insurance policy type: Invoice & Replacement GAP

Policy period: 3 years

Policy Premium: £224.76

Claim date: November 2024

GAP Insurance settlement: £10,583.80

---