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Cookie Policy
Last updated: March 2026
This Cookie Policy explains how Total Loss GAP, a trading name of Aequitas Automotive Ltd, uses cookies and similar technologies when you visit our website.
Cookies help us ensure that the website functions correctly, remains secure, and allows us to understand how visitors use our services so that we can improve the experience we provide.
What are cookies?
Cookies are small text files that are stored on your computer, mobile phone or other device when you visit a website. They allow a website to recognise your device and remember certain information about your visit.
Cookies can perform several useful functions, such as:
- enabling core website functionality
- helping maintain secure areas of the website
- remembering your preferences
- understanding how visitors use the website
- supporting marketing and advertising services
Cookies generally do not directly identify you personally, but they may collect information about how your device interacts with our website.
How Total Loss GAP uses cookies
We use cookies for several different purposes. These cookies fall into the categories described below.
Strictly necessary cookies
These cookies are essential for the operation of our website and cannot be disabled through our cookie consent tool.
They enable important features such as:
- maintaining your quote session
- keeping secure areas of the website functioning
- supporting system security and fraud prevention
- ensuring pages load correctly
Without these cookies, parts of the website may not function correctly.
Analytics cookies
Analytics cookies help us understand how visitors use our website so we can improve performance, usability and content.
These cookies collect information such as:
- which pages are visited
- how long visitors spend on the website
- how visitors arrived at the site
- general usage patterns
We use Google Analytics to help analyse this information. Analytics cookies are only used if you provide consent through our cookie banner.
| Cookie | Purpose | Typical expiry |
|---|---|---|
| _ga | Distinguishes visitors | Up to 2 years |
| _gid | Distinguishes visitors | 24 hours |
| _ga_* | Maintains session state | Up to 2 years |
Google may process this information on servers located outside the United Kingdom. Further details are available in Google’s privacy documentation:
https://policies.google.com/privacy
Marketing and advertising cookies
Marketing cookies may be used to measure the effectiveness of advertising campaigns and help ensure that adverts shown to you are relevant.
These cookies may be set by us or by trusted third-party providers such as advertising platforms. They may collect information such as pages you visit on our website, interactions with adverts, and referral sources.
Marketing cookies are only set if you provide consent.
Third-party content cookies
Some pages on our website may include content or services provided by third parties, for example embedded videos or social sharing tools. When these services are used, the provider may set cookies through your browser.
We do not control the cookies set by these providers. You should refer to the relevant third-party privacy or cookie policies for more information.
Managing your cookie preferences
When you first visit our website, you are presented with a cookie banner which allows you to accept or reject non-essential cookies.
You can change or withdraw your consent at any time by accessing the cookie settings available on our website.
Most web browsers also allow you to control cookies through browser settings. You can usually choose to block cookies, delete cookies, or receive alerts when cookies are set.
More information about managing cookies is available from the UK Information Commissioner’s Office:
https://ico.org.uk/your-data-matters/online/cookies/
Please note that restricting cookies may affect the functionality of certain parts of our website.
Cookies and insurance quotations
Some cookies help maintain your quote session while you compare insurance options or return to complete a purchase. These cookies support the operation of our quotation system and help ensure the process works smoothly.
Without these cookies, some features of the quote or purchase journey may not function correctly.
Further information
For more information about how we collect and process personal data, please see our Privacy Policy.
You can also read our Terms of Business.
If you have any questions about this Cookie Policy or how cookies are used on this website, please contact us using the contact details provided on our website.