BIBA
GeoTrust
Need Help? Calling from a mobile please call 0151 647 7556
0800 195 4926
Do you have a question? or need help?
Monday-Fri: 9am - 6pm, Bank Holiday & Saturday : 10am - 2pm

Your opinion Counts

 

At Total Loss Gap being part of Aequitas we value your feedback and your opinion really does count and make all the difference.

 

At total loss we are here for the long haul and value each and every one of our Website visitors and policy holders. In fact our team bonus is directly linked to rates of customer satisfaction.

 

As you may already know we are up front and what some may describe as brutally honest. Some may say that this way of targeting and measuring a teams performance is a strange way to target our team, however we really feel that this is the only real way to measure a companies value and service.

 

This is because for us the level of service you receive when you buy a policy, ask a question, amend your details of even make a claim is directly linked to the likelihood of you buying another policy in the future.

 

No business no matter how big or small cannot ignore the fact that looking after their existing policy holders and customers has to be their paramount concern. It also means that when you buy a policy, ask a question or make a claim you can have the peace of mind in knowing that the agent you speak to has no financial gain and instead is targeted on making sure that the level of service you receive is second to none.

 

For a full list of reviews, comments and feedback why not visit our testimonials page and see what our customers, visitors and policy holders are saying about us?

 

 

Quote Me

Independently Verified 5*

Customer ratings


Featured within the Which? Report on Gap Insurance.


Protected by the Financial Services Compensation Scheme.

FCA & FSCS

Your policy is fully FCA regulated and backed by the Financial Services Compensation Scheme.

4.9 OUT OF 5
Click to view

Need Some Help?

Need some help?

HELP CENTRE

We are here to help! Search our help centre for any questions you may have.

Total Loss
Spreading the cost of car servicing with flexible payments https://t.co/7YaVYfJo4o https://t.co/81g7PpnScg    |    Electronics make up 40% of a new car’s cost https://t.co/WuhAKI7pJ5 https://t.co/tiTFCv4TUx    |    James Dyson's axed electric car project cost him £500 million https://t.co/9fmz7szpt3 https://t.co/82BjUuNH3j    |    Sunday Times Rich List reveals most affluent dealers https://t.co/4a2LHi5WJu https://t.co/rbLE9vVOKd    |    Ford Mustang Mach-E to gain new features with wireless updates https://t.co/8iCbY1VYYF https://t.co/qwPRUQfk94    |   
Cyber Essentials