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[ Contact Us ]

Need Help? Calling from a mobile please call 0151 647 7556

0800 195 4926

Do you have a question? or need help?

Customer Service Lines Open Mon-Fri 9am-6pm, Closed Saturday & Sunday & Bank Holidays

0800 195 4926

Customer Service Lines Open Mon-Fri 9am-6pm

Your opinion counts

At Total Loss Gap being part of Aequitas, we value your feedback and your opinion really does count and make all the difference.

At Total Loss Gap, we are here for the long haul and value each and every one of our Website visitors and policyholders. In fact, our team bonus is directly linked to rates of customer satisfaction.

As you may already know we are upfront and what some may describe as brutally honest. Some may say that this way of targeting and measuring a team's performance is a strange way to target our team, however, we really feel that this is the only real way to measure a companies value and service.

This is because for us the level of service you receive when you buy a policy, ask a question, amend your details of even make a claim is directly linked to the likelihood of you buying another policy in the future.

No business no matter how big or small cannot ignore the fact that looking after their existing policyholders and customers has to be their paramount concern. It also means that when you buy a policy, ask a question or make a claim you can have peace of mind in knowing that the agent you speak to has no financial gain and instead is targeted on making sure that the level of service you receive is second to none.

For a full list of reviews, comments, and feedback why not visit our testimonials page and see what our customers, visitors, and policyholders are saying about us?