Featured within the Which? Report on Gap Insurance.
Protected by the Financial Services Compensation Scheme.
We want you to buy a total loss gap insurance policy and have complete peace of mind that we and our underwriters will be here to help and assist should you ever need to make a claim. No matter if that is in one month's time or five years from today.
Just like you, we believe that the only real true cast iron and the acid test of any policy is what happens when you make a claim. In many respects, just like any other insurance, our policy cannot stop something bad happening to your vehicle instead you are buying peace of mind. Peace of mind which means that should you ever need to make a claim that the financial aspect of having a vehicle written off is covered.
Being part of Aequitas we like everything in black and white and think that there should never be any grey areas in insurance and feel that getting to know a little bit about us, our ethos and our company may help.
Aequitas Automotive was formed in 2010 by a management team with a strong motor trade and insurance background and has a cumulative industry experience of just under 50 years. Their aim was to make gap insurance more accessible, more affordable, and ultimately more transparent.
Aequitas is the God of Fairtrade and Honesty and like our namesake, this has been incorporated into all that we do. Some years on we now have five insurance brands online and have won many accolades which you can verify by visiting our credentials page.
We genuinely believe that this continued growth and expansion can be attributed to the fact that for us the most important aspect of our business is You, our policyholders, both past and present.
From the moment that you become a member of the Aequitas family, it is our job to look after you, not just when you buy a policy but when you make a claim as well. We encourage our advisors to deliver market-leading levels of customer service by directly linking any bonus they get to rates of customer satisfaction.
This means that if you buy a policy, the customer service agent you speak to will not be paid any commission and has no financial incentive what so ever. Experience has told us that this means that the customer is given better advice and instead fosters a "customer first attitude".
We have just entered a third phase of expansion with Total Loss Gap Insurance joining the Aequitas family and the same honest, up front and transparent style of leadership has meant that we really do believe that Total Loss is a market leading force to be reckoned with.
Your policy is fully FCA regulated and backed by the Financial Services Compensation Scheme.
We are here to help! Search our help centre for any questions you may have.