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At Total Loss Gap Insurance we genuinely believe our policies to be the future of gap insurance.

This is because the emphasis is taken away from the policy holder in choosing policy types and even claim limits instead your policy takes real time facts and figures and makes sure that settlement is always made in which ever was is most financially advantageous to you.

So if our policies are so good why are there excluded vehicles?

The answer is very simple and it all revolves around what we consider to be the most important aspect of any policy, the claims procedure.

We know only too well that there is never a nice reason to make a gap insurance claim. Your vehicle has either been stolen or worse you have been in an accident of some description. In either case we can never lose sight of the fact that it can be very stressful for you.

Our claims procedure is designed so that our claims team take over from the moment that you have filled out your claims pack and supplied the relevant documentation. They negotiate directly with your insurance company and agree settlement. They then simply pay the difference between their settlement and the amount outstanding on finance, the invoice price you paid or the replacement cost of another vehicle the same as yours was on the day that you first drove it home, depending upon which form of settlement is higher.

Here lies the issue. In order for our claims team to be able to accurately appraise , evaluate and agree settlement there must be a bench mark. In fact the price you pay for your Total loss Gap Insurance is based on average residuals and risk assements. This means that if you have purchased a Kit Car or even a vehicle that has perhaps already been declared a total loss It would be nearly impossible for our claims team to know if your own insurance company were offering their fair share in settlement. This would mean therefore, that we would not be able gauge how much your vehicle was worth on the day it was written off and this would affect not only the rate of claim but also how much that we would have to pay per claim.

This in turn would be a much higher risk for the underwriter who would have no alternative but to increase costs across the board to allow for the increased risk.

So why are there excluded vehicles?

There are certain excluded vehicles simply because, for us to be able to offer prices and premiums which are fair and to enable us to make sure that when and if you ever need to make a claim that settlement is fair to all and handled at hyper speed.