Do I Get a Refund if I Cancel GAP Insurance?

Yes, you can usually get a refund if you cancel GAP Insurance. Most providers (including Total Loss GAP) offer a full refund within 30 days (your 'cooling off' period) if no claim has been made. After that, you’ll normally receive a pro-rata refund, though an admin fee may be deducted.

Full refunds · Pro-rata refunds · When refunds may not apply · How to cancel · Related links

Thinking of cancelling your Total Loss GAP Insurance?

Full refunds

Most GAP Insurance policies give you a 30-day cooling-off period.
If you cancel within this time and have not claimed, you’ll usually receive a 100% refund.

Pro-rata refunds

If you cancel after 30 days, refunds are normally calculated on a pro-rata basis.
An admin fee (often £35) may be deducted depending on what terms were in place when you bought the policy. Total Loss GAP confirms any fees in your policy documents or your Policy Schedule.
For example, cancelling halfway through a 4-year policy could return roughly half the premium, minus fees.

When refunds may not apply

If you’ve already made a claim, the policy will end without refund. You cannot cancel a policy that has already expired or been claimed on.
If your car has been written off or stolen, the GAP policy is considered to have been used.

How to cancel

Contact your GAP provider directly by phone, email, or contact form.
Provide your policy number and car details.
Refunds are usually processed back to your original payment method, or sometimes by cheque or bank transfer.

Total Loss GAP Tip: If you’re selling your car, we can explain your options for transfer and cancellation & a new policy for you.