Featured within the Which? Report on Gap Insurance.
Protected by the Financial Services Compensation Scheme.
Can you change your mind and obtain a full refund?
As part of our commitment to customer satisfcation, we have extended our standard cooling off period to 30 days. We believe that this gives you a lot more flexibility in terms of having the time to sit down and read your documentation and having the comfort of knowing that if you do change your mind for whatever reason, you can cancel and obtain a full refund.
Of course we want you to be happy with your Gap Insurance policy and we are very proud of the comprehensive policy features we boast. However, if it's not what you're looking for or if you no longer want to purchase Gap Insurance, you've got the ability to change your mind. Whilst we sincerely hope that you have many happy years of motoring, equally we want you to be aware of what will happen, who will do what and how any potential Gap Insurance claim would be settled.
Combined Return to Invoice & Vehicle Replacement Gap Insurance
Contract Hire/Lease Hire Gap Insurance
We understand that when you buy a new vehicle there can be lots of paperwork and also lots of pressure to have things such as the Gap Insurance in place. As you may or may not know, the minimum cooling off period for any Gap Insurance policy sold within the UK at the moment is 14 days. This is the time that by law, you are able to review and read through your policy terms and conditions to ensure that you are happy and if not cancel and obtain a full refund, we want you to have longer to do so, which is why we offer the full 30 day cooling off period.
If at any time during this cooling off period you do change your mind, providing that you have not already attempted to make a claim, you will be entitiled to a full refund.
Instead you will be issued a full refund and any payment immediately re-paid direct to you. This will be done automatically and any refund will be sent back to the credit/debit card used.
The 30 Day Money Back Guarantee, gives you that piece of mind to purchase a policy online and should you change your mind, you can cancel and obtain a full refund without any questions or sticking points.
Your policy is fully FCA regulated and backed by the Financial Services Compensation Scheme.
We are here to help! Search our help centre for any questions you may have.